

Welcome to Dave & Buster’s in Rosemont IL, your premier spot for food, fun, and entertainment located at 9870 Berwyn Ave. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster’s is the top choice for dining, gaming, sports viewing, and entertainment all in one place.
Family-friendly chain offering a sports-bar-style setting for American food & arcade games.
Address and Contact Information
Address: 9870 Berwyn Ave, Rosemont, IL 60018
Phone: (847) 447-8000
Website: https://www.daveandbusters.com/us/en/about/locations/rosemont
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
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Reviews
Updating review because I somehow listed my review as a 4 star and it should have been 5. Chaotic life of a mom trying to do too many things as once and I didnt notice I only had the overall rating listed as 4 stars! Thanks to the staff for pointing that out! You rock!
Sal was a great help to us. Definitely took the time to make sure we were comfortable , which was greatly appreciated. Definitely on bringing the family again.
Arcade:
Extensive Game Selection: They boast a large “Midway” filled with a variety of arcade games, including both redemption games (where you win tickets for prizes) and simulation games.
New and Classic Games: You’ll find the latest arcade hits alongside some classic games, offering something for everyone.
Ticket Redemption: Many games award tickets that can be redeemed at the prize counter for a wide selection of merchandise.
Power Cards: Instead of tokens or coins, you typically use a rechargeable “Power Card” to play games.
Restaurant & Bar:
American Cuisine: Dave & Buster’s offers a full menu of American fare, including appetizers, entrees, burgers, and more.
Full Bar Service: They have a complete bar with a variety of beers, cocktails, and other beverages.
Sports Bar Atmosphere: Many locations feature large screens to watch sports, creating a sports bar-like atmosphere.
General Atmosphere:
Lively and Energetic: It’s a busy and often loud environment due to the combination of dining, arcade games, and sports viewing.
Family-Friendly (with Restrictions): While generally family-friendly, some locations have policies requiring guests under a certain age to be accompanied by a guardian, especially after certain hours.
Other Features:
Event Hosting: Many locations offer spaces and packages for hosting birthday parties, corporate events, and other gatherings.
Specials and Promotions: Look out for deals like Eat & Play Combos, Happy Hour specials, and other promotions.
In essence, Dave & Buster’s provides an all-in-one entertainment experience with food, drinks, and a vast array of arcade games, all within a lively and energetic environment.
I contacted this number given below. I was told I would receive a call by manager with in 24-48 hours. No one has called snd its been over five days no call back.
When we walked in, there was no one to help us get started with the deal, just large touch screens to select everything ourselves. I purchased the Eat and Play option, but then had no idea where to go to get a table. We saw the host stand and walked over, but there were no employees there. On the way, we passed two employees who were standing together, both on their phones, not helping anyone.
We waited at the host stand for about five to eight minutes with no acknowledgment. A security guard was walking around, also on his phone. The same two employees we passed earlier could clearly see us waiting and continued looking at their phones. This became a pattern throughout the visit. Nearly every employee we saw or interacted with, aside from the bartenders, seemed to be standing around on their phone rather than assisting guests. Eventually one of those employees came over and seated us.
We were excited for the wings and happy hour drinks, but after being seated we waited about fifteen minutes with no one coming to take our order. Our server was nowhere to be found. We were seated right next to the host stand, and again saw employees lingering nearby on their phones without checking on us, even after making eye contact multiple times.
After waiting long enough, we finally went up to the bar ourselves. The bartenders were the only people who appeared to be working. There were two of them, and they were extremely kind, attentive, and helpful. We asked where we were supposed to order, and the bartender said she would take care of us even though she was not our server. She took our drink and food order and told us our server would be out shortly, but that never happened.
The bartender ended up bringing both our drinks and food, which were very good and came out quickly once actually ordered. About halfway through our meal, our server finally appeared.
Trying to leave was another challenge. Our server kept disappearing, and we could not find anyone to ask for the check. After fifteen to twenty minutes of waiting and looking for help, our server returned. Because no one had explained the process earlier, our order had been entered incorrectly for the Eat and Play deal. After handing over our card, we then had to wait another ten minutes while they sorted it out.
This was genuinely one of the most frustrating restaurant experiences I have had. The bartenders were great and did their best to help, but the rest of the service felt disorganized and inattentive, with too many employees focused on their phones instead of the guests.