

Welcome to Dave & Buster’s in South Austin, your ultimate destination for food, fun, and entertainment located at 9500 S IH35 SB Service Rd. Explore our exceptional restaurant and sports bar, where you can savor delicious chef-crafted dishes while watching sports on our high-definition TVs. Immerse yourself in our world-class arcade, featuring state-of-the-art games, simulators, and thrilling virtual reality experiences. Host your next event with us, whether it’s a birthday party or corporate gathering, and take advantage of our customizable event spaces, cutting-edge technology, catering. Join us today and discover why Dave & Buster’s is the go-to destination for dining, games, sports viewing, and entertainment under one roof.
Family-friendly chain offering a sports-bar-style setting for American food & arcade games.
Address and Contact Information
Address: SB Service Rd, 9500 S I-35 Frontage Rd Bldg F, Austin, TX 78748
Phone: (512) 215-3535
Website: https://www.daveandbusters.com/us/en/about/locations/austin-south
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Order and Reservations
Reservations: opentable.com
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Reviews
the games are 7-10 “chips” each, the only two worth playing for tickets were fruit ninja and crossyroad. So I was kinda stuck doing those two to not feel scammed. I got a rubber chicken for 1,200 tickets I vibe with.
Middle of the road place, started pretty postitive though. Shoutout to our server Anan he was sweet and attentive! Thanks again for the service good luck in your future shifts!
The game was on big screens with surround sound. Perfect experience!!!
Later at the prize counter, my friend chose a deluxe whiskey decanter set. Adrian brought it out with real care, opened it for us to inspect, and treated it like a moment that mattered. Luke stayed patient while helping us split tickets across multiple cards and never rushed us once.
On a busy New Year’s Eve, both of them went above and beyond — professional, friendly, and clearly proud of what they do. Huge thanks to Luke and Adrian for turning a fun night into a great one — they truly deserve recognition.
Then we round the kids up to pass out cake and a couple of the parents sat down at an empty table. They did order food and drinks so we thought this wasn’t an issue especially since there were many empty tables. Apparently this wasn’t the case. About an hour after we arrive the waitress comes up to us and is very rude.
Server – “ How long are y’all going to be here?”
Me – “Probably about another hour, is something wrong?”
Server – “Yeah, you’re taking up my whole section so I can’t make any money and it’s a football night.”
Me shocked but still friendly – “Oh I apologize I can ask the other parents to move, I thought because they had their own tabs that they were okay to sit at the empty table.”
I ask the other parents to move, which one of them
was not happy because she tipped the girl $100 on an $8 kids pizza.
She walks off and I am assuming goes to get the busser because as soon as she’s gone he comes out and starts trying to clean our table and take out things even though we are still sitting at the table. We ask him multiple times not take clear our things. At this point the server is now at the host stand complaining to the host and gesturing at us. She provides us no service after this. Not one refill. Not once did she come back and ask if we wanted to order something else.
She made assumptions and was incredibly rude and unprofessional yet she still made $180 off our groups and would have made more had she not been so rude.
I will not attempt to do that again, which sucks because we love Dave & Buster’s. It’s sad to see that the service has gone down hill here.
We are having an excellent experience and the service is always immaculate from start to finish.
We are warmly greeted and seamlessly directed to our station upon arrival.
A huge thank you to Karson at the bar, who made sure to get our orders quickly even while working our event. And thanks to James for the great attention to detail in coordinating our events.
The staff truly makes our events special. Highly recommend this location!
By the time my grandbaby finished playing, we noticed that tables—specifically the ones we originally requested—were being filled, and we were never notified that a table was available for us. We returned to the hostess and asked if we could be transferred from the bar to a table. He informed us that since we had already ordered at the bar, transferring would be difficult and that a server might not be attentive to us.
At that point, I asked to speak with a supervisor. The general manager, James, came over and listened to our concerns. He was very apologetic and assured us that he would address the situation with his staff and work on improving customer service.
I would like to sincerely thank James for going out of his way to make sure we were well taken care of and happy by the time we left. His professionalism and care made a big difference in our experience.