

Family-friendly chain offering a sports-bar-style setting for American food & arcade games.
Hours
| Tuesday | 11 AM–12 AM |
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
| Friday | 11 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
| Monday | 11 AM–12 AM |
Address and Contact Information
Address: 201 Spring Farm Rd, Lafayette, LA 70508
Phone: (337) 265-4800
Website: https://www.daveandbusters.com/us/en/about/locations/lafayette
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
Related Web Results
Arcade, Sports Bar, and Restaurant near Lafeyette – Dave & Buster’s
Dave & Buster’s | Events – Arcade – Sports Bar and Restaurant
Dave & Buster’s | Lafayette LA – Facebook
Reviews
Then look at how they arrived to us. Who in their right mind would have boxed up and sent out burnt food like this? Disrespectful and pathetic service.
This review is specifically about the Super Bowl promotion on Sunday, 2/8/26, which was advertised clearly and prominently in-store as “Unlimited Wings & Games” for $24.99 as part of a ticketed event in which I purchased 4.
I attended with my three daughters for what should have been an easy, fun family night. Unfortunately, the event was poorly planned, poorly executed, and poorly managed. These issues were not caused by the servers — they were clearly doing their best — but by management and operational failures.
Key issues:
• Drinks took 25 minutes to arrive.
• Wings were repeatedly delayed.
• Fries ordered for my youngest arrived over an hour later.
• No clarity was provided on what was included vs. upcharged (though cost was never the issue).
The most significant problem:
The “unlimited games” did not work on the game cards we paid for. It took approximately 25 minutes to troubleshoot. During that time, my daughters — who live two hours away and had school the next morning — just wanted to play. As a parent, I was forced to either cut their night short or spend more money to compensate for a promotion that wasn’t functioning.
I chose to spend hundreds of dollars more so my kids could enjoy the night — despite already paying for what was advertised as unlimited gameplay.
Management Interaction
After my girlfriend left a review expressing frustration, a manager approached us directly to ask about it. Since the conversation was initiated by management, I calmly explained the experience.
During that interaction, I was told that I “was not at a table with kids,” which was incorrect. There were only two tables with children present during the event, and ours was one of them. I also have personal photo evidence from that time showing my youngest daughter seated at our table.
Dave & Buster’s has audio and video surveillance, which can easily verify:
• Where the two tables with children were located
• Who was seated there
• And that my child was present during the event
Being given information that was factually incorrect instead of a straightforward acknowledgment of operational issues was the most frustrating part of the night.
A refund was offered, but this was never about the money. It was about:
• A misleading promotion
• Lack of preparation for a major event
• Poor communication
• And management not taking accountability when things went wrong
Bottom line:
Dave & Buster’s is a great concept and normally a fun, family-friendly place. But this promotion felt like a money trap for families, and one poorly managed event can undo years of goodwill. The staff deserves better leadership, and customers deserve honest execution of what’s advertised.
I hope this feedback reaches the right people, because situations like this are entirely preventable with better planning, transparency, and accountability.
Sincerely,
Tyler Polk
We didn’t get our food for 45 minutes. TK was our waitress and she said they were short handed in the kitchen and they also had a Big group of kids. I was glad she took the time to come and tell us. Later on Roger the manager came and apologized for the delay. I wasn’t happy but glad he came and talked to us. He made it right by not charging us for the food and gave my granddaughter a dessert. We left happy and the food was good. We will go back. Thank you TK and Roger
Revise…. my first review, I have been 6 times so for, and they just updated the menu and food. They fries and burgers were way better now, and we got cheese stick, which they didn’t have the first time. They were top-notch. It was our six time going play, but only my third time getting food. Didn’t think it was worth it. If the app didn’t give me a free burger, I don’t know if I would have eaten there again. So if you ate here when it first open you should give it one more go.