LM Belding
Review
The Dairy Queen in Cottage Grove serves the best marshmallow malt in all the land! Creamy, rich, and perfectly blended with that nostalgic marshmallow swirl — it’s a masterpiece in a cup. No other DQ comes close. If you’re a malt lover, this place is your holy grail.
… moreJimmy What
I really love our Cottage Grove dairy queen but man the lack of ingredients are very disappointing. I’ve gone to the Hastings location and the South St Paul location they both have adequate ingredients. I’ve asked for better effort on their end and just get charged for extras. I hope they correct this and I hope I can come back and give an updated review.
… moreJS at MN
So if you have not heard or yet had the Drumstick blizzard well. Yah need to. I described to someone its like when you take the last bite of the bottom of a Drumstick icecream cone and you have that perfect mix of waffle cone, chocolate, and ice cream…yeah that is what every bite is like. I get a small since its very rich and ask for small cup of water for after! Also they made perfect each time.
… moreJessica Dobos
I’m not sure what happened tonight because usually they’re all very nice over there, but the service just sucked tonight. My mom an I both placed mobile orders at around the same time while my dad and I were out shopping. My mom sent me a screenshot of the confirmation with an ETA. When we go to the drive thru, they were decently busy, but not the busiest I’ve ever seen them when they’ve turned off mobile ordering. When we got to our turn at the window, they said they only had 1 of our mobile orders and couldn’t find my mom’s in their system. They ushered us out of line (which makes sense as they were getting busier). We parked over by the motel and let my mom know what happened. She sent over more screenshot proving the order went through and took the payment. I went up to the window while my dad stayed by our truck and the cashier did not seem happy that I was back. They tried to find the order, but couldn’t and then the manager came up. She was also confused as their system didn’t say there was an order (yet my mom has confirmation, it’s the correct store, and the money pulled from their account?). She ended up calling the owner to see what he could do. She was on the phone for a bit and then when she finally got off the phone, she said the owner couldn’t find the order. During this time, my mom sent over a screenshot that said her order was canceled (how could a nonexistent order be canceled). I tried to tell her that i would just reorder at the window, but she wouldnt have that. She seemed to really want to make sure we knew what happened. She said that she was going to go grab her phone and when she came back, lo and behold the owner did find the order and sent over a blurry picture of it (I didn’t think it existed in the system, so how could the owner find the order if it didn’t exist). Apparently, something in that picture meant that the funds didn’t go through. Only after she showed us that picture did she say we could either go through the app or make the order again at the window. We were cold and tired and just wanted to go home, so we just ordered and paid for it again, but it felt like the manager was hell-bent on proving us wrong for whatever reason. I don’t know if their system turned off mobile ordering at the same time hers was going through or if it was manually turned off, but I feel like this handled poorly.
… moreFaith Fisher
I came to the cottage Grove location for my usual order Reese’s blizzard xtra xtra Reese’s, I don’t know if they were rushing or were just being lazy but I had to go back 2 times because they just couldn’t get it right and the 3rd time the lady in charge was short tempered with me and yelling because she sweared that it was the “right amount” but I told her I’d have no problem paying for extra and to shove the spoon through it herself and tell me if it was xtra xtra or not she stormed off with the blizzard put all of her anger into it proceeded to give it back to me and I just ended up throwing it out because after 2 bites I could feel the negativity coming from it. Anyways the Woodbury location has never failed me I highly suggest you bring your business there instead because the rotten attitude girlies at the cottage Grove location need to take a serious chill pill and not tell the customer that their wrong because as we all know the customer is always right! Even if the customer ISNT always right that is the sacrifice you make working in the food service industry which I have had plenty of experience in and the way the girls at the cottage Grove location acted was so inappropriate
… moreslade robertson
It took 55 minutes to get to the drive thru window and my hot fudge sundae that I asked for with a brownie had very very little hot fudge and they gave me 3 little brownie bites for a brownie. When I said something to the cashier she said have a nice day and waived her hand bye bye
That experience make it hard to return to any DQ that was my favorite indulgence
… moreBryan McInerny
Idk what’s changed but the last 3 times I’ve been there this summer, by the time I get home whatever blizzard I ordered is just a soupy mess. I know it’s summer and it’s hot out, but I only live about 5 minutes away. I never used to have this issue. Maybe the ice cream would end up a tad soft in the short drive but not turn into a cup of soup.
… moreBryan Losness
Skimpiest dq location ever. Barely give you any toppings.
… moreHeather Aasand
So we ordered 1 large Heath blizzard, 1 turle blizzard with extra chocolate syrup, 1 cone.
First off we were told that the Heath was the turtle and the turtle was the Heath, so we started eating them, realized they were wrong, not the worst. But the Heath was not Heath it was Snickers. My sister got the turtle which she was fine with, but the snickers was not what I wanted. So I went to the window to explain. EVERYONE was helpful, expect this one women in particular, I explained to her what happened, said we are fine with the turtle blizzard but did not want the Snickers, she looked it up and said well you ordered a Heath and was given a Heath, I said no we were given a Snickers she did not believe me, I said I know the difference between the candy… She asked other employees and they stated that a Heath was made. I said well no its not, then she had the audacity to say to me “what do you want us to do about it” I said I just want a turtle blizzard. She then turned the line and asked them and one boy was honest enough to say he made a snickers and sorry… So then she got somewhat nice but still didn’t say sorry for blaming me… they made the turtle blizzard but unfortunately still forgot my extra syrup. But what really gets me is what she said to me, like it’s my fault they got the blizzards mixed up when they gave them to us as well as making us the wrong blizzard. Like I said everyone was sweet especially the boy at the counter who took our order, but she ruined it. I was going to get some other items to go for family members at home after we ate our desserts. But after that decided not to, and won’t go back. Culver’s, or Baskins is getting my business from now on, as well as I’m telling others to spend their money elsewhere. Just so disgusted the way she treated me and why you might be losing business. I don’t want to give her name, she and the other workers there today know who she is.
Thanks
… moreA Williams
So nice to have the summer blizzard treats back! Ordered the drumstick blizzard and enjoyed every bite. The ratio of ice cream to fixings/toppings was amazing. Super impressed by the speed of the drive thru! Don’t let the long line fool you. We timed ourselves with someone standing in line. As we were pulling away, the person in line was still a couple people away from window.
… more