Jennifer Gilmer
My daughter and I recently got food poisoning from the soft serve at this location. Will never be back. Caution anyone that doesn’t want their child vomiting all night.
… moreMichael F.
It’s almost impossible to go wrong with a Diary Queen Blizzard. Such a nostalgic post dinner treat that my wife and I get a little too often…. That being said – I recommend this Dairy Queen in Maple Glen specifically compared to all other local spots!
… moreSteve Yorko
Staff always friendly and accommodating. Gets busy often and they do a great job filling orders quickly. The owners are hands on and often working behind the counter along side the staff
… moreGina Petroni
The kids there are absolutely LOVELY. There is two kids in particular, both with accents, a blonde and brunette who are absolutely outstanding and always there whenever I come with my son. They definitely make the Dairy Queen a safe, fun environment and are overall my favorite two to see whenever I come! The ice cream is always good and taste fresh. No complaints here! Thanks Maple Glenn Dairy Queen!
… moreAlyssa Strouse
white blonde female employee genuinely ignored my bf and i, from when we got there to when we decided to leave, which had to have been more than five minutes. she wasn’t right in front of the counter but could easily see and hear us since she was literally 6 feet away. what made us decide to leave was when she came to the front of the store to put a cake in the freezer, looked at us and said nothing. she needs to be let go if she clearly doesn’t want to work. very weird experience lol
… moreMatthew Cloues
This DQ is the ice cream drink only variety and does not have full menu. Nothing really wrong or to complain about, and the soft serve is tasty as always, but space needs refurbishment and service is uninspired. Still a tasty treat, but many nicer DQ locations.
… moreNicole Laudenslager
No free cones on the first day of spring despite the multiple signs saying that they are free.
… moreDavid Hartnett
My daughter and I went for the “free cone day” notice how I put that in quotes because they made everyone buy something extra like gimmies. No where does it say that in the fine print on any Dairy Queen reference. So our 2 tiny ice cream cones were $2.75.
I called the next day the employee confirmed this was instructed by the district manager. Not a good way to open the season won’t be back.
… moreR C
I am completely beside myself with what happened in this Dairy Queen tonight. I took my elderly mother there for some ice cream. My mother does not hear that well and moves a little slow. There’s a particular employee that has developed quite a reputation with my family and neighbors as being the “tall, rude guy at the Dairy Queen.” Tonight, was no different than any other. As my mother stood in line waiting her turn and reading the menu, the employee yells from across the counter “ I can help you here.” My mother slowly begins to make her way over to the register. With his typical rude fashion, the employee asks,” what do you want?” I can see in my mothers face that she was taken back by his tone and choice of words. As a quiet, elderly lady, she did not complain about his attitude and tone.
She places her order and the employee begins to fill it. There were about five other people in the store at the time and it was a bit loud. The employee continues to yell over at my mother asking if she wants a lid. As she cannot hear well she did not respond. He becomes visibly irritated and begins to yell even louder. His co-workers even turn to look at him as they were obviously a bit taken back as well. My mother becomes embarrassed, then she responded and said “no thank you.”
At this point, I am upset about how this person spoke to my elderly mother. He looks at me and says, “ is that it?” as he begins to ring the register. I told him “no” and that I was still looking at the menu. He repeated the question,” is that it?” In his rude tone. I responded firmly and said “can you give me a minute?” He begins to roll his eyes. I place my order and my mother looks at the boy and says” I think you should learn to work on your customer service skills.“ The boy ignores her and walks away to fill my order. As he gave me my order and gives me my total, I repeated my mothers words for her by saying, “we think you need to work on your customer service skills.“ He muttered something under his mask that I could not make out. I asked him what he said, and he replied loudly, “yeah I’ll do that, have a good night,” in an extremely sarcastic tone and walked away from the both of us and proceeds to take the next order. We did not want to create a scene so we walked out and we asked another employee for the name of the manager.
I worked in this exact Dairy Queen over three decades ago. The manager at that time made sure that customer service, cleanliness and respect for your coworkers was priority. It’s sad to see how work ethic has degraded and entitlement of some of our young has risen. I can’t believe how this employee spoke to my mother, how disrespectful and entitled he seemed. We will not be going back. Absolutely disgusting!
… moreGihuliv
Took my kids there to get ice cream my daughter wanted vanilla ice cream and one of the topping I asked him to put a topping on and the lady rung it up and must have not had charged me for the topping and the owner ran up as we were walking away instead you got to pay you got to pay for the topping real nasty like made me feel embarrassed with my children at this location definitely an uncomfortable feeling I will never come back here again nor will I tell anybody else to go there horrible experience real nasty attitude
… more