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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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DQ Food and Treat in Union Gap, WA, 1255 Market St
DQ Grill & Chill Restaurant. Start an Order. Set as my favorite DQ location. Map of Dairy Queen Location:: 1255 Market St, Union Gap, WA,. 1255 Market St. Union …
Dairy Queen Locations in Union Gap, Washington | DairyQueen.com
Find a Dairy Queen in Union Gap, Washington and enjoy fast, convenient, and delicious food. Happy tastes good!
Dairy Queen Grill & Chill, 1255 Market St, Union Gap, WA 98903 …
Get more information for Dairy Queen Grill & Chill in Union Gap, WA. See reviews, map, get the address, and find directions.
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Reviews
Marissa OB (MOB568)
What is wrong with the manager at this location? He kept making mistakes that the poor employees had to fix after they told him several times what orders go where. How is it that your employees with lower wages are able to cater to customers but the person in charge can get his head out his..
… moreEllie Buntin
Fries were soggy and not crisp at all – very disappointing. I had a coupon for a free drink. Coupon did not state a purchase of another drink was required but their system said it was BOGO nevertheless and they would not honor the coupon.
… moreTea
Every time I go here they have issues, they never have our order ready if we order pick up. tonight we orderd 3 blizzards off the Uber app for pickup we got here 5 minutes early and asked too add 3 banana splits because the splits are not on the app. we pulled forward to wait because they said it was going to be a cupple minutes. after waiting 15 minutes passed time of order , the line of cars built up behind us ( we were in the designated pull up spot) we desided to go inside, to which my girlfreind explained the situation. aparently the order Just got ready (all stapled and sealed) my girlfriend came out to the car, we opend the bags (2) and NO banana splits. very glad we checked first!! my girlfriend went back inside and told the staff we were missing the splits. the window helper then grabed the bags ( already stapled and sealed) and handed them over. they told my girlfriend they have to do all the other customers in the line b4 door dash or Uber… THERE WAS NOONE ELSE IN LINE WHEN WE GOT THERE!! And the blizzards all fail the blizzard test!! all half way melted!!! but at this point its not worth our time. Also, the 2 girls that have worked there for the last 2 years are rude and childish! every time they have attitude! We recognized them from last year when we came an hour b4 closing and they HID behind the counter and pretended they wernt there !!! laughing and giggling like it was a game!! We gave them a chance this time because its been over a year but obviously they can’t handle business
… moreSoneya Lund
I spent two days calling this store to order a cake for my son’s birthday. No one would answer the phone. I finally drove down to pick one up and the workers acted like checking the freezer for a $40 cake was too much hassle. When I asked for happy birthday to be written on it, the girl rolled her eyes like I was bothering her. Too bad, I use this drive through for an after Costco treat every week, I won’t be coming back.
… moreBrooke Ransom
Worst experience ever. Ordered my food on DoorDash ordered chicken strip basket with regular fries.They gave me onion rings and when I called the restaurant to tell them that they gave me the wrong order they told me that no you have fries and not onion rings. Well, I know what fries look like. These are for sure not fries. They wanted to argue with me about it.
… moreEzekiel Carbajal
Have gone there probably 3-4 times and everytime they’ve gotten something wrong with my order. Trying to speak to someone about fixing the order is always an issue. Don’t waste your time or money.
… moreAnnette Benavides
I was given the WORST customer service by the manager of this DQ. I will NEVER go back to this DQ!! Manager really said that he hired a bunch of new workers that are making ALOT of mistakes! Nothing like just saying sorry for not giving you the right order and trying to make it right he decides to blame it on his workers. Not friendly at all and he’s got horrible customer service!!!
… moreBrandon C.
Took 15-20 minutes to get our order and the food was missing items and food was burned. Had to return to the counter multiple times for sauces and gravy that was forgotten. The kitchen employees were yelling and being rude to the front employee. Will never return to this location again.
… moreLaura Gonzales
Today, I walked into this Dairy Queen with what should’ve been a simple interaction ending with me eating an ice cream cone. I won first place in a local sport competition and received a free small cone coupon as part of the prize. When I handed the coupon to the young woman at the counter. She looked it over, and wasn’t sure if it could be redeemed at that location. So she went to ask a coworker. Unfortunately, her coworker was just as puzzlers, so they both brought in a third employee, a man who I believe was the manager. That’s when the tone/ atmosphere shifted dramatically. This man barely acknowledged me before snatching the coupon and examining it like I was trying to pass off a counterfeit coupon. After several long, silent moments, he abruptly said the coupon was invalid, despite the fact that it clearly stated it was redeemable at any Dairy Queen location, with no purchase necessary. His attitude was cold, basically accusatory, as I had done something wrong just by presenting the coupon. It wasn’t just a simple denial, but it felt personal, as if I had somehow insulted him by daring to redeem a coupon won the same day. He glared, dismissed me, and shut the conversation down. To their credit, (which I truly appreciate ) the two original employees (clearly compassionate and customer satisfaction focused) immediately offered to personally pay for my cone out of their own pockets. That offer alone showed more kindness than I had expected, and it honorable at the least. But even that was not allowed. The manager shot them down harshly, telling them off in front of me. It was embarrassing, unnecessary, and utterly unacceptable. The real issue wasn’t the cone, it was the tone. The lack of basic respect, the unwillingness to look into the situation or honor a legitimate coupon, and most of all, the way he shut down two employees who were simply trying to do the right thing. This experience left a sour taste far worse than any ice cream could have fixed. I hope this location reflects on how this was handled—not just for me, but for the sake of the team members who were trying to do right by the customer.
… morePam P
Absolute worse service and rip off. Went in and were the only ones in line. Waited 15 min for 2 Med Blizzards. Got small Blizzards in a Medium size cup. Wasn’t filled anywhere near the rim. Waited way too long and got Ripped off. Never again.
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