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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 11815 SE Mill Plain Blvd, Vancouver, WA 98684
Phone: (360) 256-7488
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
DQ Food and Treat in Vancouver, WA, 11815 SE Mill Plain Blvd
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DQ Food and Treat in Vancouver, WA, 7713 MacArthur Blvd
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Reviews
Maia East
It would be great if the food from a drive thru order was actually what I ordered and paid for. Ordered a 6pc chicken basket with gravy. I was very surprised at how quick my order was ready, surprised how light my container felt and wondered why I didn’t feel heat from FRESH cooked food.
Get home, less than 4 minutes away, and my 6pc was a 4pc, if you could even count these tiny strips as a whole piece. Chicken cold, fries cold, toast cold, gravy was luke warm.
Is it so terribly hard to be proud of the food you serve in a food establishment? Or verify the order is correct before you hand it out?
I took pics and saved my receipt to take to the store and ask for a manager to get my money back.
I have had STELLAR food from the MacArthur store every time I have picked up takeout. I can confidently say I will never order from this store again. Over 13$ for tiny pieces of cold chicken, cold fries…. meh.
Update: I spoke with a manager, provided receipt and showed the pics of my order. I was offered a replacement meal, but asked for a refund.
… moreGet home, less than 4 minutes away, and my 6pc was a 4pc, if you could even count these tiny strips as a whole piece. Chicken cold, fries cold, toast cold, gravy was luke warm.
Is it so terribly hard to be proud of the food you serve in a food establishment? Or verify the order is correct before you hand it out?
I took pics and saved my receipt to take to the store and ask for a manager to get my money back.
I have had STELLAR food from the MacArthur store every time I have picked up takeout. I can confidently say I will never order from this store again. Over 13$ for tiny pieces of cold chicken, cold fries…. meh.
Update: I spoke with a manager, provided receipt and showed the pics of my order. I was offered a replacement meal, but asked for a refund.
Russie Salamandrais
This is not the place to go if you want reliable customer service.
Ordered food and was treated like it was an inconvenience.
Brought food to our table but not our blizzards, had to remind them that we ordered them. The female behind the counter looked at her order screen, like she had too many other orders to deal with the dine in guests. They were already paid for. She couldn’t be bothered to bring them to our table and instead yelled across the dining area that they were sitting on the counter.
Thank you for the VERY minimal service. Out of the 4 employees that were just standing around, one of them should have been more attentive.
Maybe get better service in the drive through?
Sad to say that this is what customer service has come to.
… moreOrdered food and was treated like it was an inconvenience.
Brought food to our table but not our blizzards, had to remind them that we ordered them. The female behind the counter looked at her order screen, like she had too many other orders to deal with the dine in guests. They were already paid for. She couldn’t be bothered to bring them to our table and instead yelled across the dining area that they were sitting on the counter.
Thank you for the VERY minimal service. Out of the 4 employees that were just standing around, one of them should have been more attentive.
Maybe get better service in the drive through?
Sad to say that this is what customer service has come to.
Todd Shiber
Very inconsistent at this location. I ask for whipped cream on my shake every time, and the menu even specifies that whipped cream comes with shakes.
Yet, only 2 out of about a dozen shakes I’ve ordered here have had whipped cream.
They think if they put it in a bag and tape teh bag shut, that I won’t notice til I get home. Well, I noticed in the drive-thru, after they shut the window and stormed off.
Milkshsakes aren’t cheap, why not include the whipped cream that is advertised on the menu?
… moreYet, only 2 out of about a dozen shakes I’ve ordered here have had whipped cream.
They think if they put it in a bag and tape teh bag shut, that I won’t notice til I get home. Well, I noticed in the drive-thru, after they shut the window and stormed off.
Milkshsakes aren’t cheap, why not include the whipped cream that is advertised on the menu?
Morai Ball
Drive thru is way long line. My husband and I decided to eat inside facility. 5 crews are working over there but front line and drive thru are busy and busy. Service is good. Crews are kind but they don’t look happy and they seemed like tired. I understand nowdays take care of customers service isn’t fun. Facility is not bad mostly clean but still I saw dirty tables and chairs. And smells like rotten milk or rotten eggs in store. I guess a lot of people dropped ice cream off on floors or tables areas. But ice cream and milk shake were great and delicious.
… moreTevin Harper
Drive thru was fast. Curds were hot. Pretzels were salty. Cheese dip was warm and creamy. Highly recommend.
… moreEscobar Hitman Retired
Reckless, horrible attitude awful rude girl working the drive thru window at 12:45am literally threw the bag of food on top of the drinks I was holding in a way that the food almost fall into the ground, I was barely able to catch it before the whole bag of food dropped to the floor, she couldn’t wait a second, I could see the hate and anger in her face maybe self hatred too, she couldn’t wait for a second as I was struggling trying to hold the drinks because she handed everything in a reckless rush hurry like shoving into the car piling it up like a circus act, she seemed a bit deranged, she seem very angry and full of hate and rage maybe towards her job or her life or me or some combination of all of the above and I understand obviously she couldn’t care less, I’m sure she couldn’t care less about any of this hopefully someone there does. Worst part us that I told the manager respectfully about what happened and she was laughing about it in the back, the smirk and laughing from her shows she obviously doesn’t care, I hope the manager does and hopefully this won’t happen to other people, I don’t want this to happen to others, if she hates her job so much or hates her life or herself is not the customers fault for her to be rude, disrespectful and reckless with people’s food. I would say I will never go back to this place again but maybe I will, maybe I will be back.
… moreAva Waddell
Terrible customer service. Workers barely acknowledged us and we could see multiple health violations. Workers had long facial hair and not wearing beard nets nor gloves for their hands whatsoever. Disgusted. Do better
… moreA Gertsch
If I could give less than 1 star, I would. The disrespectful gal working the drive thru window this morning around 12:30 am was grotesquely rude and threw the order at us. She has a horrible attitude problem and feels entitled to be rude and disrespectful to people. I don’t know if the manager cares, but it sure seemed like she didn’t.
… moreDebbie Jonason
Food was fine as usual but no seasonal blizzards? In October? I thought they would at least have the pumpkin one still…..bummer!
… moreDaniel Peters
Just passing through, but enjoyed our short time. The employees were helpful, I formative, and engaging. Food was perfect.
… more