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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 3260 Nameoki Rd, Granite City, IL 62040
Phone: (618) 876-2253
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Order and Reservations
Order: Order online
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DQ Food and Treat in Granite City, IL, 3260 Nameoki Rd
DQ Grill & Chill Restaurant. Start an Order. Set as my favorite DQ location. Map of Dairy Queen Location:: 3260 Nameoki Rd, Granite City, IL,. 3260 Nameoki Rd.
Dairy Queen Locations in Granite City, Illinois | DairyQueen.com
Find a Dairy Queen in Granite City, Illinois and enjoy fast, convenient, and delicious food. Happy tastes good!
Dairy Queen Grill & Chill | Granite City IL – Facebook
Dairy Queen Grill & Chill, Granite City. 3797 likes · 40 talking about this · 1392 were here. Soft-serve ice cream & signature shakes top the menu at…
Reviews
Coconut Jake
So i travel all over the country selling coconuts . I worked in customer service for 20 plus years. I run my own business now. My first job was a theme park in Indiana that was ranked number 1 in customer service in theme parks all over the world. So my mom went into order my daughter and us burgers and ice cream. Well we order no pickles on the cheesburgers and 2 of burgers have pickles and I go into the store to get it fixed. My daughter is allergic to pickles. The manager then argues with me. Proceeds to treat me really rude while rolling her eyes while i am explaining why i am a little upset
This is not how you treat an upset customer. She then argues with me and threatens to call the cops on me and ban me cause at this point I am upset cause she is arguing and not listening to what’s wrong. and just want my burgers replaced. I then asked for her managers number to talk to them before I left the store and she denied me that and told me I was banned. Ultimately i just wanted to get the burgers replaced and maybe a refund when it stated on the receipt that i asked for no pickles..They don’t honor their website either and only do the deal with cheeseburgers and it’s not 2 for 5 it’s 2 for 555! The manager needs to learn customer service skills. I will be calling the better business on her. She refused to replace my meal and called the cops and says I am being banned. I was not rude until she was arguing with me in the store and refuses to replace my food. I asked for her bosses number or her name and she refused and told me I was being banned and she is calling the cops on me. Then even kept my receipt and wouldn’t even give it back to me..my kid could of died from this..I will be contacting corporate dairy queen on her. Do not eat at this filthy disgusting dairy queen! I would of attached receipt but I don’t have that anymore after she refused to replace.my.food and keep my receipt.. even followed me out of the store to record me saying i am banned and cant come back. update this blizzard sux too. Straight not even up to standards. Melted as soon as I decided to eat it! Don’t waste your 32 dollars on this place. go to the local spot down the road next time!
… moreThis is not how you treat an upset customer. She then argues with me and threatens to call the cops on me and ban me cause at this point I am upset cause she is arguing and not listening to what’s wrong. and just want my burgers replaced. I then asked for her managers number to talk to them before I left the store and she denied me that and told me I was banned. Ultimately i just wanted to get the burgers replaced and maybe a refund when it stated on the receipt that i asked for no pickles..They don’t honor their website either and only do the deal with cheeseburgers and it’s not 2 for 5 it’s 2 for 555! The manager needs to learn customer service skills. I will be calling the better business on her. She refused to replace my meal and called the cops and says I am being banned. I was not rude until she was arguing with me in the store and refuses to replace my food. I asked for her bosses number or her name and she refused and told me I was being banned and she is calling the cops on me. Then even kept my receipt and wouldn’t even give it back to me..my kid could of died from this..I will be contacting corporate dairy queen on her. Do not eat at this filthy disgusting dairy queen! I would of attached receipt but I don’t have that anymore after she refused to replace.my.food and keep my receipt.. even followed me out of the store to record me saying i am banned and cant come back. update this blizzard sux too. Straight not even up to standards. Melted as soon as I decided to eat it! Don’t waste your 32 dollars on this place. go to the local spot down the road next time!
Jennifer Titsworth
Something’s wrong with my phone and the Dairy Queen app and it put my order in at the wrong location and I called and told them that I wouldn’t be picking my food up for like an hour and I think they made it and let it sit under the lamp the entire time or their Foods always disgusting. Either way I can’t wait to get out of this town everything here sucks there’s not a single decent restaurant the ones that say they’re good are just like family-owned and nobody wants to say anything bad not even the physical therapy was good here everything about this place is just so awful the trains the racetrack the highway I can’t find anything to like about this place. Maybe being so close to all the refineries and having such bad air quality will kill you sooner that’s about all I can think ending my life sooner is the only thing about this place that is even worth looking forward to if you’re going to be stuck here. If you can tell I’m having a lot more problems than just my Dairy Queen’s cold
… morebrandon rippeto
This is actually a nice Dairy Queen. Pretty quick service I wish that they redo their benches cuz there’s definitely some cracks and they don’t look the best but other than that food’s good, and the people are nice.
… moreDan Milton
I am getting sick and tired of paying $1.25 for extra gravy and the containers are constantly a quarter to half full. If this is what you’re going to do from now on, make the extra gravy free. Both of these cups equal one cup. This happens a lot. I let it go the first couple times but now, nope I’m done.
… moreD K (EltonHagar)
Went through drive thru and like every other fast food, if you ask for no mustard, you probably will get it! Oh well, their burgers are the best, a double cheeseburger has 2/3 lbs of meat! Take that McDonald’s!
… moreB N
They didn’t just forget my gravy, because I could accept that, they literally just threw 2 sauces in my basket, 1 I don’t even like. Then to top it off, my toast is barely toast…I get it’s late but and 1 and a half before they close?
… moreLicie Whiteley
Small Sundaes keep getting smaller and smaller.
And Now they charge for pup cups???
If I had wanted a kids size ice cream I would have ordered it, but I just want a dollop. It’s getting harder to share with a German shepherd.
Chicken stripes, gravy, and fries were hot and fresh this trip. The small portions knocked off a couple stars
… moreAnd Now they charge for pup cups???
If I had wanted a kids size ice cream I would have ordered it, but I just want a dollop. It’s getting harder to share with a German shepherd.
Chicken stripes, gravy, and fries were hot and fresh this trip. The small portions knocked off a couple stars
Christine Clark
I went at about 2:00 on July 23rd and the food was great and the service was good. But the bathroom floor was little slippery and one of the stalls was very messy and while I was eating I glanced over and one of the employees was vaping in the lobby
… moreShannon Bordeaux
This DQ was great! Great food, great service, and they were fast.
… moreCharles Meeker
User my card at the window and someone stole my card information and started trying to use it online. 4 attempts overnight.
… more