Dairy Queen Grill & Chill

  4.1 – 584 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dairy Queen Grill & Chill 61761

Hours

Sunday5:30 AM–10 PM
Monday
(Labor Day)
5:30 AM–10 PM
Hours might differ
Tuesday5:30 AM–10 PM
Wednesday5:30 AM–10 PM
Thursday5:30 AM–10 PM
Friday5:30 AM–10 PM
Saturday5:30 AM–10 PM

Address and Contact Information

Address: 1528 E College Ave, Normal, IL 61761

Phone: (309) 454-5850

Website:

dairyqueen.com

Photo Gallery

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Reviews

S P
Short staffed? Sign on door says short staff I bet I counted at least 8ppl coming and going. Dirty tables and seats. Bathrooms dirty. 2miles off interstate thought be closer. Not easy access back to main rd.
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Jeanette Bennett
I didn’t go in. But probably clean. Most are. I usually go you drive through. Then sit in the parking lot . Turn my radio on or check my phone.
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John Askren
Free ice cream on March 20th or whatever is first day of spring. 1 dollar donation gets yours dipped. Great place and great deal.
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Joy H
I went in this past Saturday to purchase a cake. I waited in line behind a very confused couple who couldn’t figure out their order for about 10 minutes. There were 2 other families dining in the restaurant at the time and while waiting another couple came in line behind me and my kids. The drive thru was not that busy either as several of the workers were just walking around while I was waiting. When it was my turn I asked if someone could write Happy birthday on the cake for me. Mind you, the cake was completely blank. There was only a border. The cashier asked another girl who was walking around and the girl just basically said no, probably not. Then, when I didn’t seem satisfied with that answer, she asked what I can only assume was the manager on duty and he says “Not right now.” I could maybe see if they were incredibly busy or short staffed but it appeared neither was the issue. No apology either. I was so annoyed at just the absolute absence of any customer service. The staff were rude and I paid $30 for a blank cake.
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Local Guy 21
Updating to a 1 star after another bad experience at this location and won’t be back. The management at this store is horrible! Drive thru lane is around the building with no inside option. Staff standing around and has no idea how to make a sundae. If you are going to make customers wait an extra long time at least provide a good product! I’m sure Warren would be so proud of this horrible DQ! What is going on with this location, with the dining room closed and the drive thru a mile long wrapped around the building and through the parking lot next door? Is it that bad of a place to work they can’t find help? Although the drive thru line can be long, the ice cream has been consistently pretty good. Just be prepared to wait a long time to get it.
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Janet Collins
My husband was with me when we got ready to leave he was having a problem walking. I was helping him get out to our car. I was having hard time holding the heavy doors open and help him. Two employees walked right passed us and never offered to hold door when the clearly could see I was struggling. I guess common courtesy us gone
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robin chamberlain
Was very sad when we got home with the 10 pack dilly bars. It seems to be the trend at all the DQ restaurants that the made in house dilly bars are so thin the stick is only held on by the outer chocolate coating. It used to be a layer of ice cream then stick then another layer of ice cream to hold in the stick. When u take first bite the stick comes off and ice cream falls on you or the floor. Very sad….
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Mark B
Just not what it used to be made all the prices higher on top of smaller servings and lower quality taste
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Thefrostmonkey
If you go at night expect horrible wait times. Took us almost 20 minutes for us to get our order last time we were there. I asked for a turtle pecan blizzard with extra pecans, but I got a cup of ice cream with barely any ingredients.
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JD McQueen
Nice clean DQ. Friendly counter staff. Can’t beat a Blizzard!
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