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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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Reviews
Andrew Yeager
I wish zero stars were an option. Do yourself a favor and avoid this place entirely. The service is impressively incompetent-so slow that you’d be better off going to the grocery store, buying the ingredients, and making ice cream from scratch rather than waiting for a simple vanilla cone. The staff moves with a level of urgency that suggests serving customers is an inconvenience. This location should be shut down, wiped from existence, and repurposed as a memorial to everyone who’s ever wasted their time here.
Thanks for deleting my review, but I have it saved and will continue to post it every time.
… moreThanks for deleting my review, but I have it saved and will continue to post it every time.
May
Waited in the drive thru for almost 5-10min just for a melted blizzard. I just got it today too. It’s ice cream, shouldn’t be that big of a deal, but no. I expected more. No matter how hot it is, the ice cream shouldn’t have been this melted. It looks like it has been sitting before even handed it off to me too. I am actually kinda piss. I never really write reviews but this was a big disappointment. Whoever is currently at the drive through also didn’t have that great of a personality either. The cup was all wet and gross. I even ended up spilling on my jeans and in the car and I have to work like this. It’s a hot day today but there shouldn’t be any excuses for anything since it was slow. Now I have to freeze it at work because of poor service. I will never come here again. What a disappointment. I been to better Dairy Queen and this one ain’t it.
… moreGavin Ericson
I ordered through the Drive Through and waited for 15 minutes for an ice cream sundae. I felt trapped in line. Definitely never going here again because this isn’t the first time I’ve had to wait excessively.
… moreTessa H
5 of us went to Dairy Queen this past Friday evening. We are in the area for a local event and live out of state. We arrived at 8:55 and went inside to order. There was a group of young girls and also a door dasher waiting for their order when we arrived. As we’re waiting to order, the two staff members making orders, older female and a young male were swearing and complaining of customers coming inside because they lobby closed at 9pm. The place was an absolute mess. There was crumbs from previous orders all off the place. The mixers were full of cookie crumbs at the bottom and on the mixer it self. Along with the floor covered with crumbs and food! I have never seen an Dairy Queen this dirty before. We finally were able to order and once again the younger male started getting really upset because customers were coming inside to order. They had the main door open, but the side doors locked. The older female was literally wiping her hands on her jeans and touching her hair AS SHES MAKING THE ICE CREAM! I didn’t see anyone wash their hands ONCE between orders or taking orders. The place is absolutely filthy and clearly the young man didn’t want to do his job because he had too many customers!
… moreBarb Hoen
We went inside because the drive thru line wasn’t moving. Didn’t wait long to order, then waited 45 minutes without food. Because we needed to be somewhere by a certain time, I asked for my money back because we couldn’t wait any longer.
Meanwhile, several large Grub Hub orders were received, processed and sent out. That was clearly causing the hold up for all the rest of us.
Being understaffed was the reason given for the delay. In my view, the facility is not equipped to handle Grub Hub along with regular on site customers.
Prior visits to this location have been a fun experience. No longer.
… moreMeanwhile, several large Grub Hub orders were received, processed and sent out. That was clearly causing the hold up for all the rest of us.
Being understaffed was the reason given for the delay. In my view, the facility is not equipped to handle Grub Hub along with regular on site customers.
Prior visits to this location have been a fun experience. No longer.
Kristine Talsky
We also ordered some food which i did online but still had to wait like 15 minutes for 2 6 piece chix strip baskets with cheese curds. Never gave me cups for my drinks, people that came in after me where getting there food before me, employees just standing around giving blizzards to customers for free cuz they made the wrong ones they said but I was never offered one who was still waiting for my food. Watched the cook put my food up which sat there for about 5 minutes when 2 employees argued over making stuff for drive Thur So my food was cold the chicken was not cooked all the way threw very small pieces of chix and they don’t no how to count cuz there was only 3 strips in each basket. When I tried to call no one answered .when I got threw the next day they hung up on me and didn’t refund or fix anything
… moreDavid Dobias
Onion rings were delicious and the shakes were very good. Took our order quickly and effectively but delivery of the food took a long time. We got the onion rings in a fair amount of time and then had to wait too long on the shakes (which one would believe should take less time than the onion rings). Finished the onion rings before we got the shakes. There were 4 or 5 people working the window and they all were doing things but it just seemed to be disjointed and not efficient or effective.
… moreSuga Ransom
PREJUDICE YOUNG GIRL today was my first time coming here I live in Milwaukee and the cashier was a young girl with brown hair. Very rude took my order. Made me wait 15 minutes. I’m a Type 1 Diabetic had a diabetic attack. Almost a seizure in there showed her my insulin pump going down asked her when will my order be ready after 15 minutes she took four people in front of me and told me I didn’t know then I asked her to go in the back and ask them how long it will be. I have a 4 Hour Dr. home and she still says I don’t know and then I just spoke to the main manager this morning and she is dealing with the situation. The girl is very young 14 years old. She apologized to me the manager and said she will definitely be speaking to this young girl and dealing with it very polite manager lady named Shelley. Thank you, Shelly for understanding my situation and thank you for dealing with this. This should not happen to nobody.
… moreHeather Harding
Whelp we ordered four shakes . It’s not closed yet but they are arguing. Inside and the guy who took the order and our payment is out shoveling…
… moreCharles Woods (Life Coach C.W)
The Dairy Queen located on Golf Road service although polite they still manage to mess up our order and the sad thing about it they wasn’t busy. Even after the mess up and delay of our food we were just given a slight apology. My gripe is that if you all mess up my order not once but twice then you all are held into account toward complimentary not dry apology…other then that the food was good and hot but considering how we were treated over all the food might as well been cold.
… more