Dairy Queen Grill & Chill

  3.7 – 717 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 40391

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Reviews

Steven Derome
Everyone i go here I’m disappointed. Foods cold and they skimp on everything. Any other Dairy Queen is fine but this one is…..trash. Ordered a flamethrower today with extra thrower sauce….. below is what I got. Cold patties with a half a tablespoon of sauce: not even enough sauce to taste. Definitely calling corporate this time. Last time I tried calling the store they were rude and combative. If you hate your job that much get a new one. Better business bureau complaint to follow. 0/10 would NEVER recommend
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Lynley
So I got these fries on 2/4/26 and I am too scared to eat them. I don’t know if the black pieces all over the fries are from the oil that’s not being changed or what but this is awful.
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Katy Ash
The teen guy with the curly hair will put this place out of business. I appreciate and sympathize with his manager which is why this isn’t a 1 star review.
After waiting around 30-40 minutes and being handed things one at a time, mostly wrong items, I finally went inside when I still didn’t have a completed order. Once inside I explain I had a mobile order and the manager let’s me know it was sitting ready the entire time I was waiting…. If only they had known ‍♀️
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Sean Fitzgerald
3/8/26- 7pm— The women working were complaining about confusion of who got clocked in and out during breaks, mean while the girl making the single Oreo blizzard I ordered was too busy standing and talking on FACETIME to actually make my item. It took over fifteen minutes for me to get the Oreo blizzard I ordered inside. Multiple other people came in and had to also wait to even have someone take their because the girls were standing around talking.
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Jessica Rose
I had ordered on the app two chicken strips sandwiches no lettuce I get two plain sandwiches. I don’t know who was working back line but they really need to be trained on what goes on the sandwiches. My husband’s onion rings are burnt. This is unacceptable and to call over to the restaurant no one answers or they don’t resolve the issue
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Cara Dials
WHY would you put a ginormous power pole in the MIDDLE of the parking lot without any yellow tape or hazard paint?! My husband dented his new truck just backing out of a space. Dumbest thing I’ve ever seen in my life.
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Stapleton Fencing
This location only has good tasting food during 1st shift and that includes friendly employees and good customer service. Food comes out hot, etc. 2nd shift is the total opposite at this location for some reason.. food is sloppy looking, customer service is a big issue. Night shift needs alot of work.
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Terri Rose
I’m going to stop going to this location. I’ve been twice in the last month or so and both times I got a medium blizzard, paid almost $7 each, and ultimately I got a cup of soft serve with one single bite of toppings in it both times. Tonight it was after waiting in the drive thru for over 20 minutes. This location is consistently bad.
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Sabrina Perry
I went through the drive-through and ordered a plain ice cream cone. I got to the window and didn’t understand what the boy said but thought to myself did he just say eight dollars? when he came back, he had an ice cream that was obviously not mine so I told him that I had just ordered a plain ice cream cone. He looked annoyed, but he did go back to get me my cone. He came back and just handed it to me without saying anything at all, so I asked how much have you charged me for this. He looked me in the face and told me it was four dollars and something thing, which was the correct price for the cone, but that was not what he was trying to hand me so I asked for my receipt. He looked at the screen and pretended to reprint this receipt, but then said it wouldn’t print, that it was only printing out blank white paper. I did go ahead and leave, but then I looked at my bank account and sure enough, he had charged me $8.25 for a four dollar cone. It wouldn’t have been a big deal if he had just been honest about what he done and offered to fix it in some way. I’m not an unreasonable person, but he denied doing anything wrong. He lied to my face and then went on like nothing ever happened. I did try to call the restaurant to at least let them know what was going on in their drive-through, but nobody would answer the phone. Just really frustrated and annoyed that he couldn’t admit that he done something wrong and try to fix it.
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joshua pulley
I only gave 1 star because I had to. I would give 0. The food was all grease. And the location might as well have a “WHITES ONLY” sign the way they make you feel uncomfortable being inside. OTHER customers were treated with a smile. They took my order like I was BOTHERING THEM to be in there. The patrons seemed like they lost their appetite seeing someone of color inside.
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