Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Teresa Wilcher
Ignore my previous review from 3 years ago. I am sooo unhappy with this Dairy Queen. I was so excited when they opened & gave them the benefit of the doubt in the beginning. But slow service could be overlooked if the employees acted like they cared about giving customers decent service. For 3 years I have tried to be understanding, but today I’m done. One smirk too many. One short answer too many. Keep my money & my food. I gave up & drove off without either, & I will not be back.
… moreEqual _cazma
I’ve ordered here so many times and they never seem to get my order right.
Also a Dairy Queen with out there breakfast menu makes no since 90% of the people I know eat there breakfast and there ice cream so idk what’s the point of them being here anymore
… moreJoanna Carr
The only staff that wasn’t rude was the lady in drive thru. They messed up every fish sandwich and didn’t get the order correct. We ordered and ate inside. Had issues about giving us what we ordered. One guy even tossed the tray of food on the table rather than just setting it on the table.
We told them during the order process of food allergies, and they actually added extra to one of the sandwiches.
The blizzards were more like soup, even even thick as a shake. I ordered 3 fish sandwiches with no lettuce (allergy) and extra tarter on both sides. There was barely any tarter on either side. They only brought out 2 sandwiches. After complaining, it’s when we got the 3rd sandwich with extra lettuce on both sides. The side of the tarter was more mayo and NOT tarter.
I also don’t understand what the big deal is about getting what you ordered. If I order something extra, I expect to pay for it and get it at the same time.
I am a rewards member for this chain. I tend to go there a lot, especially when traveling. I have NEVER been treated or had such a negative experience before.
… moreKatt Smith
Not one to complain but this is ridiculous. I ordered a bacon cheeseburger with no onion. The bacon looked as of it hadn’t even been cooked on it. I ordered with no onion and they were piled on there. This is not the first time I’ve not gotten what I asked for from there. Very disappointed.
… moreStormy Mann
Very disappointed in this place. My wife and I are regulars and when we get medium blizzards it was rare, but if we get a large blizzard it’s never mixed properly. We pay for extra toppings every time, but they never make it to the bottom or even halfway through the blizzard before it’s solid vanilla ice cream. About the top 1.5/2inches have toppings. Sad to say they’re losing my business.
… moreGary Royalty
Got the bi breakfast plate, I have had this a other DQ locations. It is great breakfast for the money. At this location the bacon was half cooked and the eggs look like they were cooked yesterday. In the past at other locations I love the chili cheese dog. I have gotten them here on 3 different occasions and the hotdogs is always ice cold. It’s almost as if they were taken straight out of the fridge, the only thing warm is the chili sauce. Today will be my last visit at this location.
… moreBlackzexo
Honestly the worst fast food place in Lebanon. I’ve been multiple times and I am disappointed every time, I love DQ chicken strip baskets but this particular location can never do it right. The “toast” is also soggy and honestly more like bread, the fries are also cold and soggy. I can put all this aside but I just can’t deal with the fact I’m always charged for a large drink but never receive one, the fact my wife never gets her tossed tender but you best believe I’m always charged. At this point they should just close down and let another food place take there place.
… moreTeresa Wilcher
I have eaten there 4 times now, at different times of the day. Mid-afternoon a couple days after they opened, they were really busy & a bit overwhelmed. But service has gotten better. The food is good, & they have a working ice cream machine. I especially like their Breakfast Bowls with eggs & hash browns & lots of cheese & your choice of ham, sausage or bacon & topped with gravy or salsa. Very filling. And for you seniors, Dairy Queen does have a Senior Discount. I am glad that they are in Lebanon, & I will keep eating there.
… moreMegan N
Worst Dairy Queen I’ve ever been in. Dirty, how has the inspector not shut them down? Counter worker was in dirty pants, slow to the point of neglectful, and a little rude with her attitude. Employee “cleaning” outside tables, was doing nothing but wondering. The only redeeming factor was the classic DQ food, made hot and fresh.
… moreProject Looking Glass
Drive thru & the service was awesome, the young man was very nice & greet me with a smile great job.
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