Dairy Queen Grill & Chill

  3.6 – 491 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 24450

dairyqueen.com

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Reviews

Cliff Coates
Not sure why this DQ has such bad reviews. Came here yesterday for dinner. Service was great! Staff were very helpful with answering our many questions! Order was right. Restaurant was nice and clean. Food tasted good.

Only complaints were that – 1. It was freezing in the dining room (LOTS of people commented on how cold it was). 2. Fries got cold quickly because of how cold the dining room was.

Otherwise, for a Dairy Queen connected to a gas station, this was a really good experience and location.
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Angela Hawkins
My son and i went for dinner. The food was fresh and hot so we didn’t mind waiting. The service was friendly. I am happy to see the lobby back open.
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Denisa Goad
Complete trash blizzards, employee added random pieces of candy, nuts and peanut butter and we ordered strawberry cheese quake blizzard and oreo blizzard. Neither one should have had a bunch of extra pieces of random things in it. 1st sign was the drive thru was closed, shouldn’t have went inside. We won’t be back and we are local. It’s not been good for a while and the employees seem to be on another planet.
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C Lee
So, this place was definitely friendly enough and the staff were very pleasant but…They messed up my order. Did not ask and did not provide condiments or napkins and it was not like they were crazy busy. It was me at the drive-thru and one customer inside. The food was also exceptionally greasy, even for food you expect to be greasy. They messed up onion rings for Mozzarella Bites, which the staff member seemed to think were tasty. They were okay but so very salty. All-in-all, not a great experience for a meal that cost me $23.
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William A. (SuperSpartanIX)
New ownership, new management, new policy is “all food made to order.” It took a little while for the food to arrive, but I have literally never had fresher food or better service at a Dairy Queen, from Montana to Virginia or anyplace in between.
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Jacob Stout
Delicious food, friendly staff, not Incredibly fast. However, people forget DQ is about fan food, not fast food lol.
We went through the drive through and the employee gave us our drink, and informed us that our fries were being made fresh so it would take a few minutes longer. Most restaurants just leave you sitting waiting.
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Alicia Maxwell
This place is never open anymore. Multiple times this month and last I have tried to be a customer. I was excited for and enjoy the birthday cake blizzard yet have only been able to try it once. I drive to the store in the middle of the day only to find them closed. I called ahead today and was told they had to have an emergency closing.
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ABIGAIL CONNER
Keyonna went above and beyond for my brothers birthday!! We can’t thank you enough! From calling and ordering, to having to pick up a day later then expected because of my job, making sure we got what we were wanting, and even doing it by hand when the picture couldn’t be printed! You are amazing.
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Joceline Cox
Extraordinarily rude. I went in to get a mobile app order and stood in plain view of the staff. They completely ignored me after helping everyone else. I was wearing the pants of a $500 suit and a John Varvatos long sleeve shirt.
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Nathan Styles
Chicken tenders were dry, The burger was dry, but the onion rings were great. We went here because it was one of the few places open after 9 and we’re hoping to get something quick. It wasn’t quick or good. Looking at the reviews the owner seems to respond to reviews, but not change anything to make it better.
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