Travis (Travis)
It took 40 minutes from placing order to leaving store in that time i never received my blizzard. I reminded the cashier more than once. After 23.5 minutes I got my food. My fries were missing. I paid extra for an extra side of cheese curds. Again I reminded them about my blizzard. Once my lunch break expired and I had to leave I asked for a refund where it took an additional 10 minutes because I was ignored and placed behind people ordering gift cards. Manager was rude. Did not apologize and I she said she gave me the refund but didnt even scan my receipt or give me a new receipt with the refund credit. Still have not received the refund so i probably won’t.
… moreSky Line
Thank you to all the worker there so kind and generous with real quick service and got our food done real quick
… moreLouis Salinas
The food was a disappointment as was the service. Over 45 minutes to get our To-Go order of “Alaskan Pollock” ( plain frozen locally bought fish fillets), a fried instead of grilled chicken nugget salad ( with 4 tiny pieces of over-fried nuggets) and equally over-fried 6 pc chicken fingers. We came recently on a week night, and since it was already late, we did not return to the eatery. Next day, I did return to air my disappointment. No one wanted to listen, as the manager was much too busy to talk to me.
Please save yourself a trip to Port L DQ. Try Whataburger or Burger King instead for greasy fast food. This is definitely not “what I Love about Texas.”
… moreToni Martinez
I ordered a hungerbuster with cheese and toasted buns on both sides and fresh and this is what i got. A burnt buger w/no cheese..i will not order like that again..I also ordered tacos and got burnt taco shells and fries..but i called and spoke with the manager and she remade it for me to my order.
… morejoseph mills
The cashier that helped us was amazing! Food was hot and fresh.
… moreUddham Soto
Took the kids and the dog for food. Went through the Drive thru. Forgot a taco salad and parked in handicap spot because all others full. Silvia the manager calls the cops on me and my family for being in handicap spot. What kind of business calls the cops on their own customers? What kind of business model do they follow I wonder? Can they afford to harass customers? Very poor. Very very poor customer service. FYI I have one leg, other is prosthetic, and I’m deaf.
… moreTammy Bowman
Customers are always right when they let you know what the want or not want on their burger. Didn’t happen to me but I watch a customer as she was trying to explain and the lady behind the counter was argumentive with her! Never should of questioned it. Just exchange it with a smile and apologize.
… moreOscar Palacios
We just got a blizzard from thier! It was really good!! We went thru the drive thru! It was actually pretty quick service! He was like a one man crew taking orders drive thru and doing dine in order! The gentleman that waited on us was very fast!
… moreMichael Gohlke
This is another heavily nostalgic location for me. Yes, my order has been messed up here, and yes, it’s a little slower than the other Port Lavaca DQ location. To clarify, that doesn’t make me mad. If my order is messed up, I politely take it back, show them my receipt, and they fix it. Honestly, I’m a bit concerned looking at all of these reviews of “bad food” and messed up orders. I’m wondering if the people leaving these reviews even asked to have their order corrected, or if they just sat down and took a picture of the food for the sake of a one-star review. If your order is messed up, ask them to fix it. It’s not that hard. I’ve never had inedible food here. It’s always hot and it’s always good.
… moreConstruction Enthusiast
I wouldn’t even give this place a 1 star terrible service the food takes forever to receive and honestly coming from a family of Dairy Queen owners this is the worst Dairy Queen I’ve ever been to just terrible
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