Bambi Bentley
Restaurant and drive thru was practically empty. Took over 15 mins to get our ice cream and then had to retell the staff what we ordered. Then they stopped working our order to take a drive thru order instead of asking them to wait a minute. Inside of the restaurant is gross…floors and tables are filthy and sticky. I’ve seen cleaner bathrooms in a backwoods roadside truck stop.
… moreRandi De’an
Ordered a 4 pc chicken strip box no drink, they asked me to pull around to the front and they’d bring it out, I waited 15 min. 2 employees left, one walked out on the patio to smoke, and when I walked inside to ask about my food there was no one in the kitchen at all one guy was working the window and no orders were up it was not busy at the time I asked about my order and someone came out of the back and said that the order was placed wrong because the guy at the window was new and they’d have it up in three minutes 15 minutes later, they asked me what I ordered again because I was still waiting and then the guy at the window argued that I didn’t give him the order correctly, which was a simple, four piece chicken strip. There were no other customers when I ordered several customers came and left after me and the service was poor. They did apologize and the Cook in the back of the kitchen was probably the nicest person out of all of them. I’m not wanting to leave bad reviews, but Customer Service is one thing that will keep people coming back and this Was a poor experience.
… moreAddi Elliott
Came here for a field trip, half the kids got ice cream but it was more of sour milk. When teacher told them they cleaned the stuff from the night before. We didn’t get new ice cream or refunds.
… moreEddies Farkas
This is the worst’s daily queen I ever been to they are never open on time like today it was 4 minutes before opening at 11:00 it was 10:52 and won’t even open this is why they are going under I’ll never do business here again
… moreJanet Okun
Excellent food perfect shake great staff. Couldn’t have asked for anything better will return soon.
… moreDAVID SANFORD
Went in for lunch, ordered steak finger baskets. Waited 30 minutes and the guy in the kitchen yells out just waiting on your fries. We get our food and head out, ( working and eating on the go) Opened the box and the fries are cold , gravy is like mashed potatoes and the toast was . Steak fingers were so so. Anyways 15 minutes after eating what we could, had to call it a day because we were sick as Hell from eating there. Never again Silsbee DQ.
… moreWes Colwell
Love dairy queen! Now that half of them are closed, when we find one we try and stop in for a bite
… moreFirst Tent On The Right
Literally waited in line for almost 30 minutes with only two cars in front of me, ordered reaper tacos with extra cheese and barely got any cheese at all, people are rude and unprofessional. I’ve been to a lot of Dairy Queens and I’ve never been to one this horrible. Never going back again. This particular DQ sucks so bad. What a waste of time and money. So many people complain and you guys literally do nothing about it while we’re all just getting robbed. Very nice…
… moreJonathon Gomes
I took the kids into DQ today to get blizzards; the lady at the counter was very nice. The reason I gave such a low rating is because the blizzard ice cream didn’t taste very good. It tasted watery like the ice cream they serve at one of those cheap Chinese buffet places where they water the mix down to save money. I’m not sure what happened, possibly new vendor, machine problems, who can say? It was gross, and definitely not up to their usual standard.
… moreDL Mott
It took 20 minutes in the drive thru with 2 cars in front of me. I got a large vanilla cone, and it was the size of a medium. Now I remember why I do not stop their.
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