Brittany Smith
So yesterday around 6:05pm me and my husband decided we wanted Dairy Queen,we get to Dairy Queen at 6:10-6:15 order placed by 6:23 as the drive thru had no line we sit at the window wait for food its now 6:26 im trying to get the young man attention to get my card back as the payment went thru he opens the window and say we are still waiting on your food, i said thats fine but can i get my card back he looks at me as if i asked for his card or something then tells me to pull forward by the last red pole he gave me my card and we pulled forward, so we waiting its now 6:45pm still no food has been brought out to us so i decided to go in side to see what the problem was there was two people in the front the young man that took my order and a little girl that was working front counter i waitimed until the young man wasn’t busy in drive thru and ask him how much longer well as i am talking to him the little girl say dam its only two of us we doing the best we can i continue looking at the young man because thats who i was talking to so i guess me not giving her the reaction she wanted she Proceeded to say its just a $7 meal and a steak finger basket dam and roll her eyes so now my attention switch over to her i said i dont care if it was a icecream i paid for it and i have the right to know whats going on so she keot saying “like i saod its just a $7 meal dam” so now i feel my attitude changing so i ask for a REFUND so she get on the headset and tell the shift leader i believe her name was either Becca or Rebecca this lady want a refund so the shift leader comes in and ask me what i had ordered and again the little girl says just a $7 meal and a steak finger basket i said yes thats right thats what i oaid for so then the little girl say just stupid i said who are tmyou calling stupid so it went real left so after 5 mins of the non sense the food is ready well the steak finger basket the nurger had been sitting there for about 10mins so i ask the little girl what was her name because she had no name tag she looks at me shrugged her shoulders and say you not getting it so i ask the shift leader hey whats her name she say this not my store i cant give out names i say all this to say CUSTOMER SERVICE IS THE KEY IF YOU DONT HAVE GOOD CUSTOMER SERVICE YOU WILL END UP WITH NO CUSTOMER
Did i get a refund NO
Was my food right no
No sunday
No cheese sauce
No drink
… moreBryan Ensign
Great food and fast service. After lunch I went back and got a blizzard. The server was incredibly nice and funny. This place feels like a friend’s place. Check it out and grab a blizzard.
… moreAnne Marie Weinkauf
You might ask where the guys making food wash their hands because there’s no soap in the men’s restroom. My spouse held open the women’s room door and washed his hands. Also, coupons have to be forfeited and not used again.
… moreamy blankenship
Food is great but always have to wait a very long time for food. When ordering through the drive through it’s hard to get someone to take the order or even say please hold. Have had to drive to the window three times now to place order. Have had orders wrong a few times and had to go back. Other than that food is usually hot and good. The smores blizzard is where it’s at!
… moreAlisha Oney
Ordered door dash! Got my salad no tomatoes and no bacon. I immedately called. The girl that answered the phone said they did put it on there. She said she would get the manager and then hung up on me.
… morebrianna young
They the best Dairy Queen I ever had , Great Staff and awesome blizzards. Food wonderful and the manger Ida is the best.
… moreChace Shelley
I eat alot of fast food places due to working construction. This dairy queen was pretty horrible. I’m ok if it takes 20 to 25 minutes to get the food out if you are busy. I’m also ok if it takes 20 to 25 minutes to get my food and it’s fresh and hot. This place took 25 minutes with nobody in front of me and the food was cold as hell. That’s pretty awful and poor excuse for a fast food place. They had 3 girls working the front so I’m assuming they had someone in the back preparing food. All I got was a burger and 3 tacos. Definitely will not be back there.
… moreMiguel García
Went there to get lunch at 3:30 today but was completely ignored by the workers. There were 2 ladies fixing desserts for a drive-thru order, none of which acknowledged that I was there waiting on the front counter for someone to take my order. Same thing for the guy in the kitchen who was wearing a headset, he just looked at me but said nothing. Not even to say it was going to be a wait
Nothing. I’m just standing by the counter for a couple of minutes, being ignored by everyone. After a couple of minutes, I just walked out.
… moreAngela O’NEAL
Very well the girl at the window was very nice thanks for the great experience and I think someone agrees with me look at the pictures
… moreLarisa K
SUPER CLEAN. One well ran ship. Courteous staff, hot food, and great taste.
… more