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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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DQ Food and Treat in Pilot Point, TX, 1238 S Hwy 377
Find a DQ Food and Treat at 1238 S Hwy 377 in Pilot Point, TX. Enjoy ice cream, burgers, & fast food convenience near you.
Dairy Queen Locations in Pilot Point, Texas | DairyQueen.com
There are no DQ Locations within 25 miles of Pilot Point, TX. Try a different City, State, or ZIP code. View Location Directory.
Dairy Queen | Pilot Point TX – Facebook
Dairy Queen, Pilot Point. 137 likes · 1143 were here. This Dairy Queen Store is located at 1238 S Hwy 377 in Pilot Point, TX.
Reviews
Tamera Tops
Food took forever to come out. We ate inside. And the wait was so long. My mom’s food was cold my daughters food was slightly warm. And my food was the last to come out and it was cold as well. They forgot my fries. And did not put mustard or cheese on my burger. The nacho chips was so stale I couldn’t even eat them. We will not be back. It was awful! The staff was nice and kept apologizing for the wait. But come on. They need more people there
… moreChloe Siddiqui
Why is there never an adult manager or someone at the DQ to manage all these kids/highschoolers working here. Some of the kids do a good job and others not so much, when other high schoolers come in to buy something the high school employees get so distracted they can’t do their job. Either they need to be managed better or they need to be trained in customer service. This time we went late, they were still open and no one was managing the drive thru, we sat for awhile but gave up and went somewhere else.
… moreLarp Cuz
used to be good….lately the employees have lost the will to live….long wait time, wrong order, not even visible in restaurant, not wearing gloves. For an extra 20 minutes just go to the one in Denton or somewhere else. This DQ needs to shut down, it’s just a bunch of teen employees that don’t care.
… moreKari Prescott
If I could give this place less stars that I did, I would Griselda was absolutely horrid. Probably the worst in customer service I’ve ever encountered. I was thrown cold food no no napkins. I waited in line or in the drive-through for 15 minutes to get my cold food and then I had to wait another 15 minutes just to try to get napkins which I ended up having to drive in and park to go inside myself to get napkins because she kept on ignoring me. They refuse to answer the phone I ended up not eating my food and throwing it away because I asked for no onions and she covered in onions. Thanks Griselda you suck at your job.
… moreCheryl Bailey
We went and employees were hanging around behind the counter, no one greeted us. The girl that took our order had to ask the cook how many steak fingers came on a kid meal. Before she finished taking my order the cook came out to say they were out of gravy. The cook has a big head of hair and it was uncovered while he cooked. In between customers the employees were sitting in the cook area chatting with the cook. The store is filthy. The health department needs to make an impromptu inspection.
… moreAustin Hart
After waiting an hour in the drive thru to move up 2 cars, I sat reading the reviews and decided to leave because if they haven’t fixed the drive thru times, why would they have fixed the other issues. I saw one teenager running between the front registers and the kitchen. This place needs better management and hire more adults. One kid shouldn’t be running a location alone during busy hours.
… moreDavid Hood
We pulled into the drive thru around 5:15 PM. There was not a single car in line or in the parking lot. After sitting at the speaker for about ten minutes with no response, I decided to go inside.
I asked if the speaker was broken and was told no.
After ordering, I waited and watched the cook, Priscilla I believe, laugh, struggle to heave herself out of a booth, and then start cooking. She was wearing no gloves and did not wash her hands beforehand. She put her bare hands into the lettuce, cheese, tomatoes, and everything else. She placed sliced tomatoes on tacos, broke two taco shells, slammed together a burger with her hands, and somehow even broke my daughter’s chicken strips in half. It was a complete spectacle.
The restaurant itself was filthy. The entire ice cream prep area was disgusting. Cups were stacked all over the counters with no organization. The kid behind the counter started scooping trash off the counter into a trash bag with no gloves, then immediately put those same hands directly onto my food to bag it.
I have never seen anything like this. Where is the manager? Why did going to a Dairy Queen in Texas feel like buying street food in India? Either shut this place down or require a manager on site. This location is a joke.
… moreI asked if the speaker was broken and was told no.
After ordering, I waited and watched the cook, Priscilla I believe, laugh, struggle to heave herself out of a booth, and then start cooking. She was wearing no gloves and did not wash her hands beforehand. She put her bare hands into the lettuce, cheese, tomatoes, and everything else. She placed sliced tomatoes on tacos, broke two taco shells, slammed together a burger with her hands, and somehow even broke my daughter’s chicken strips in half. It was a complete spectacle.
The restaurant itself was filthy. The entire ice cream prep area was disgusting. Cups were stacked all over the counters with no organization. The kid behind the counter started scooping trash off the counter into a trash bag with no gloves, then immediately put those same hands directly onto my food to bag it.
I have never seen anything like this. Where is the manager? Why did going to a Dairy Queen in Texas feel like buying street food in India? Either shut this place down or require a manager on site. This location is a joke.
Bethany Paige
Disappointed that I’m even having to leave this negative review but it’s necessary. We come here once a week and have never had an issue until today. For starters we were the only ones in the drive thru and still had to get someone’s attention through the intercom. We then had to repeat our simple order(small vanilla cone and French silk pie blizzard) several times before being told they didn’t have the ingredients for the blizzard so we ordered a different blizzard. We get to the window and the girl working seemed rushed and annoyed. We were given the blizzard but no cone. She quickly made a cone and once again basically rushed us out. We weren’t charged for the cone and our blizzard was wrong. Not sure who was working but it was a terrible and frustrating experience. Won’t be going back for awhile. Do better.
… moreMark Horvath
Great job, the young lady at the drive thru saw our baby puppy. She was busy but took the time to offer up a puppy cup. It was our puppy’s first ever. Great job to your staff and a very special thank you to her. Monday night about 8:30pm.
… moreTonya Velazquez
30 minutes in drive thru to get food. Waited at the speaker quite a bit. Waited at the window a good amount of time. At least as a courtesy inform your clients there will be an estimated amount of waiting time.
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