Dairy Queen

  3.6 – 746 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen 75189

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DQ Food and Treat in Royse City, TX, 506 West Interstate 30

Find a DQ Food and Treat at 506 West Interstate 30 in Royse City, TX. Enjoy ice cream, burgers, & fast food convenience near you.

Dairy Queen in Royse City Texas is closed until further notice . If …

Dairy Queen in Royse City Texas is closed until further notice. If you try to go they’re you’re not getting food lol there literally closed.

Texas Loses 38 Dairy Queen Locations – eExtra News

In the past week, DQ customers in Royse City, Rockwall, and Wylie have discovered their local Texas Stop Sign has become a Road Closed sign.

Reviews

Spring & Damon Harvey
I gave 1 star as there is nothing for a negative 150%. Worst service EVER! This is my final visit! Every time I have been to this establishment in the past 2 months let alone the past year, my food is always slapped together and thrown in a greasy package and or spilled out in to the to go bag. The window help is AWFUL! This trip took the cake! I ordered a kids cheese burger and a small/med chili cheese fries. Gross! And my meal was $18 plus. This is outrageous customer service and food handling I have ever seen.
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JoshuasZ28
The place smelt of low aspirations and failure.
The fries were room temp, the burger bun was refrigerator cold. The burger was lukewarm and dry. I asked for mayo and ketchup only on my burger. They cashier put it in as such. The manager got mad at the cashier because she thought it was in addition which didn’t matter because they only put mustard on it anyway. I felt bad for the cashier. Long story short. Don’t expect us back any time soon.

One year later, we tried it again. It’s still more of a disappointment than a woke Californian. A girl on her break was sitting at a table without shoes on sprawled out with her feet kn the table next to her. DISGUSTING! No one had hair nets or beard covers. This place needs new management, new employees etc. When our ice cream had been sitting in the window for a few minutes I asked if it was ours, I was told no. So I waited a few more minutes for another employee to tell me they were mine and acted like I should have gone behind the counter to get them. A little petty but not one blizzard was flipped over. Isn’t that their thing???
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Todd and Jennifer Wharton
This place sucks. I wish we had a better ice cream place in Royse City. The kids that work here can’t even make a proper peanut buster parfait. There is never a manager in there. I blame Mr and Mrs Glass (the franchise owners) for this terrible location. It’s always been bad. Nobody at this location cares.
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Rachel Sepmoree
very nice workers they took our order even when the store was about to close and gave us great service
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Tasha S
This location has totally diminished in every aspect. I order the reeses blizzard and it totally sucks. Something has changed with the ice cream…more like frozen ice milk. They put absolutely no reeses, only little broken pieces of chocolate. I’ve given them 5 chances in two weeks. I’m taking my business elsewhere. Please train your staff on how to make blizzards. Never had this issue 6 months ago.
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Julie Allen
Went to this location for a free cone and they were pretty swamped. I’ve been to this location before and never had any issues. Even though they were packed with customers too ready for a free cone, the gentleman behind the counter taking orders was very kind and smiled at everyone. The employees making the cones were working hard as well, and were all helping one another out. You could tell they were exhausted and maybe a bit overwhelmed, as to be expected from free cone day, but they all gave excellent customer service and had positive attitudes! Hope their boss gives them a huge shout out and a bonus of some sort because they deserve one!! Thank you for the free cones too!
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Kurt Lang
Very Happy with the quality of meal. Best DQ experience I’ve had in years. Fresh and Hot. Will notes manager needs to handle the employees not employees handle each other. Seems hectic. But at least they get the end result right.
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Phyllis Jenkins
Bad visit… Ordered 2 orders of Chicken n dumplings and a Dude meal. Got home to what looked like a cup of colored water… Out of the big cup sold to us take a look at what was in the cup. Pic attached. When I went back and began to show the manager what was served to me he stated sometimes it’s runny like water! And when I showed him what was in the bowl and what I had to serve to my 2yr old granddaughter because she wasn’t understanding going back, he was more concerned with replacing the Dude and it taking 10min to cook! No apologies no drink while I wait the 10 minutes just pull over there. Once I received the replacement order and driving off, I decided to eat a fry from my meal…. Noooo fries in the bag and I had to turn around again! This time they say…oh sorry we’ll give you a large fry… A larger fry really. I’m done
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Katie Clark-Branch
Seriously you give me 3 overflowing blizzards in a to go cup holder with ice cream all over the cups and the box soaking with ice cream and a small vanilla shake that is only half full and ice cream all over it no napkins and no straw or spoons and then get upset when I ask for napkins please and spoons. I didn’t realize it was as yucky until we were driving off ornid of sent it back in for them to wipe off.disapponted in their service and attitudes lately.
Pic is of 1 I got the others out and wiped off so they wouldn’t melt anymore in warm car.
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Keith Payne
Tried to order blizzards and my family dinner and I was told the machine would take too long to get up and going. Told them I’d wait, they proceed to tell me I’m not going to have you wait. Pull up and pay for them to tell me to park in a parking spot. I waited and waited finally it shows up, they didn’t give me our drinks. I had to go inside to get the drinks, I then notice that everyone that’s inside are ordering blizzards and they are receiving them. Also there was a Uber eats delivery lady in there waiting and the big guy with dreads proceeds to argue with her and she left without the full order. The guy with dreads also down graded the front counter girl who was just trying to help out. Worst experience at this location. I normally don’t even do a review. But food these days is getting expensive. Would love to have better experience next time I’d like to get my family food. I hope you take care of the issue soon. Thanks and have a great night. Your system is telling me I need a receipt with I stated I didn’t receive one. Didn’t even receive my receipt either.
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