Dairy Queen

  4.0 – 561 reviews  $ • Ice cream shop

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Dairy Queen 02169

Address and Contact Information

Address: 652 Washington St, Quincy, MA 02169

Phone: (617) 770-3920

Website: http://www.dairyqueen.com/

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Reviews

Atiya Younger
Quick lines and pleasant staff. Staff recommended options not avaliable to satisfy an order. Well done! Will return.
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Nick Keller
I drove 40 minutes to get there at 9:45pm even though the website and everything says open until 10pm. Not a single person was there nor was the light on. For this being the only Dairy Queen around really, it’s a major freaking disappointment to close early. Just update your hours, it’s not that hard. I’m seeing tons of reviews about this same issue. This is ridiculous.
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Spencer Summers
Always good, I’ve been going too the Queen since I was a kid. From Quincy Mass, to Beaufort North Carolina.

The Ice Cream, was great

The staff was friendly, extremely helpful and no rushing.

The place was very clean and well organized.

The prices where great! A nice area too bring your family, friends or go on a date with.

I’ll be returning momentarily.

Thank You!
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Chasity Hainey
If I could give zero stars I would. I moved to Quincy 2 years back and used to get Dairy Queen on a weekly basis prior to moving here. I tried this location 2 years ago and ordered a banana split with extra strawberry topping. I barely got strawberry topping when I paid for extra and the strawberry topping was SUPER liquidy. I thought maybe they were in a hurry so I let it be. Tried it again a month later, still little strawberry topping and very liquidy. It was strange, almost if they were watering down the syrup they use. I decided to not go for a bit to see if it would get better. On my third visit, I decided to try a blizzard. They barely put any cookie dough in it and when I asked if I could pay for the extra cookie dough to get more they said, No, they can’t do that and I should have asked for extra when I ordered it initially.
So I was served a blizzard that was only soft serve ice cream with a few cookie dough bits in it. The young girls pushed back so much with me when I was offering to pay for more cookie dough. They kept saying they are only allowed to give a particular measurement. The lack of hospitality was unreal. They weren’t even trying to make things right. They never offered to refund or to remake the blizzard. I will NEVER return back to this location! To any future customers, you are better off going down the road to Frozen Freddies. Frozen Freddies has the best ice cream in town! This DQ location is a disgrace!
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Hamza Ali
I came in as a DoorDash driver to pick up an order, and the two girls working one with black hair and one with red hair were extremely rude. I walked in respectfully, said hi, and when I was handed the order, I even said “thank you” twice. Neither of them responded with a simple “you’re welcome” or “no problem.” Instead, I got attitude and was ignored. One of them even slammed the door after giving me the order, like I had done something wrong.

I don’t understand the reason for being rude to me when I came in respectful. This isn’t the first time I’ve noticed bad service here, but this time was over the top. I was just doing my job and there was no reason to treat me with disrespect.

Management really needs to train these employees better, because if this is how they act toward people, it reflects very badly on this location. Basic respect and common sense go a long way.
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Isabelle Fulton
Ordered four ice creams and messed every SINGLE one up. I ordered one with peanut butter in the middle and it didn’t have it in it, and when I asked the employee, he said, he put it in, lying to me. My friend ordered a medium confetti cake blizzard and got a small and when the guy remade it, he gave us half of a medium blizzard. My other friend ordered a Medium vanilla in a cup with peanut butter on top and he made it into a blizzard. My other friend ordered a cotton candy blizzard with a waffle cone on top , which was just pure vanilla ice cream with a little bit of cotton candy and no cone. When we asked for a cone, he just put little chunks of cone on top of her ice cream. We asked another girl, Charlotte, to help us with our blizzards, but she tried to charge us for more blizzards instead. We ended up having to pay three more dollars for a cone. We walked away very mad and disappointed. Rude employees and not good ice cream.
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Anthony Craig Evans
Nice spot for ice cream. So many different flavors. Tried almond joy blizzard today. Awesome
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Journey Dreibelbis
Clearly, the sign says open and the website says they open at 12pm. There was a line of about 7 people and a guy come out and says “we open at 3pm.” Don’t waste your time driving here.
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Jeannie
Always nice having a DQ ice cream. They’re hard to find now. When you do have that cold treat.
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Will Buckley
Line can be long, but the staff keeps it moving swiftly and the quality is always on point. Seating patio is a welcome amenity. Prices can be difficult to justify but I keep going back!
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