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Custom House on the Canal, Brockport. 5253 likes · 63 talking about this · 4806 were here. American restaurant.
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Custom House on the Canal, Brockport. 5159 likes · 517 talking about this · 4773 were here. American Restaurant.
Reviews
Michele Gresh
Everything we had was perfect! 2 appetizers 2 meals 2 drinks everything was perfect! Next year when I come up fishing your restaurant is on my list! Keep up the great work! And such a beautiful view of the canal!
… morehowie felterbush
Attention new owners… here’s what you’ve bought…
Absolute trash. For the record it turned out to be the last day of current owners, running out of food. No shrimp, no chicken, no XYZ .
Sat at the bar, vermouth not refrigerated. It needs to be. It’s a fortified wine and starts to oxidize after 3wk being opened. No Campari.
Ordered BLT, fries, side of beer cheese. Simple bar food… took 42min to get served. No napkins, no silverware, no condiment caddy. Needed to ask two people to eventually get a full set up.
Beer cheese- not made in house. Served cold. And still pourable viscosity. Aka loaded with preservatives/sodium citrate.
Fries- no seasoning, room temp.
BLT- one side of the bread barely grilled on a flat top the other pale, greasy. Tomatoes, no seasoning. Mayo barely identifiable on the sandwich. Bacon- cold.
Rubbish, I hate to imagine any other dish that might require more than basic culinary skills.
… moreAbsolute trash. For the record it turned out to be the last day of current owners, running out of food. No shrimp, no chicken, no XYZ .
Sat at the bar, vermouth not refrigerated. It needs to be. It’s a fortified wine and starts to oxidize after 3wk being opened. No Campari.
Ordered BLT, fries, side of beer cheese. Simple bar food… took 42min to get served. No napkins, no silverware, no condiment caddy. Needed to ask two people to eventually get a full set up.
Beer cheese- not made in house. Served cold. And still pourable viscosity. Aka loaded with preservatives/sodium citrate.
Fries- no seasoning, room temp.
BLT- one side of the bread barely grilled on a flat top the other pale, greasy. Tomatoes, no seasoning. Mayo barely identifiable on the sandwich. Bacon- cold.
Rubbish, I hate to imagine any other dish that might require more than basic culinary skills.
Maria Y
Came here for lunch today and had a wonderful experience! My husband and I broth got wraps with truffle fries and everything was delicious and portions were very generous. It was pretty busy in there so having to wait a little while for our food was understandable and the server made a point to stop by our table to offer replenishments on drinks while we waited for the food to arrive. A lot of the other items on the menu looked very appealing so we are excited to return for a repeat visit soon!
… moreNicholas Serrata
Great food! Thought this one was a great idea to celebrate Easter early! The number one thing that I like, is they under that after my one drink. I want water. Plus beautiful mornings here too. Always keep an eye on their social media post, for example $5 Thursday cocktail mint ginger poloma. They can make Kentucky Derby and successful can make Preakness Stakes drinks too! Besides making Triple Crown drinks, they can make some great President Drinks too! Fridays! Before I forget, call ahead or show up early to make sure you get your drink and/or meal on time. You would be surprised how pack this place can get.
… moreLindsay Uderitz
It was alright. The wait time for the waitress was very long. It seemed as though she was the only worker in front of house waiting tables, cleaning, as well as bartending. We waited for 1 hour for our bill to come, we waited a lot during our dining experience.
Food was pretty good, portions were a little smaller.
I ordered the breakfast tacos. My husband ordered the breakfast poutine. I was a little bummed that it only came with two tacos since most restaurants give you three. Both my husband and I agreed we were hungry after leaving and after eating our meals. Not sure about going back.
… moreFood was pretty good, portions were a little smaller.
I ordered the breakfast tacos. My husband ordered the breakfast poutine. I was a little bummed that it only came with two tacos since most restaurants give you three. Both my husband and I agreed we were hungry after leaving and after eating our meals. Not sure about going back.
Michael C
We just moved to the area as we bought property out here to open a dog boarding facility (Luxury Acres Pet Resort) which has led us to trying all new restaurants and I’m honestly sad we hadn’t tried this place sooner. Cute atmosphere down stairs! Owner was really nice! Food was great our first time! Definitely recommend giving this place a shot.
… moreWendy Dunn
Lunch was delicious today! Chicken Caesar wrap was constructed well and the flavors blended perfectly. French fries were a nice crispy texture and seasoned well. My friend’s chicken berry salad was fresh and tasty. And our server was friendly and efficient. So happy they are still here despite all the bridge nonsense!
… moreValerie Graff
An absolute charm for a small town Bar & Grill. We sat at the outside canal-side dining area. A great shaded area with a wonderful breeze for a warm day. Sitting water level for a beautiful view of the canal, wildlife, and passing boats. The bar inside is quite inviting. Our waitress/bar tender, Natasha, was one reason our stay was so wonderful. Very nice, attentive, quick, and happy girl. There wasn’t a soup for the day but we were offered a Buffalo chicken dip with chips. It was amazingly delicious, not too spicy but just enough! One of our meals was “The Godfather” sandwich of delicious slow roasted Italian shredded beef with provolone, sauteed onion, Italian cherry peppers on a garlic Ciabatta roll. Simply delicious and sooo tender! Our other meal was the classic Reuben sandwich of slowly cooked corned beef, Swiss, we left off the Sauerkraut, kept the 1000 Island dressing on toasted rye. Another great sandwich, so tender and moist. Delicious. Our stay was supurb and the view amazing! A great place for family, friends, or a great date. We were there during the day, but the patio lighting would make for a cool comfortable stay.
… moreAmy McGuire
I’ve been here so many times and every time the food is delicious and quick. The bartenders & servers are always so sweet and attentive. A great place to sit along the canal especially in the summer time
… moreJason Chavez
Well, after waiting 3 hours for my order… food was cold and crunchy. Carrots burnt & cold. Was served 6 cups of ginger ale while waiting and waiting. Bring your own steak, no steak on Mondays. Moose head on the wall would make a better meal. Next time, Just order six fried mozzarella appetizers but noooo entrées.
… more