Richard Olson
I view Culvers as the in between place fast food and sit down dining. Pricier than typical McDonald’s type yet cheaper than Chili’s……Culvers falls in between. Excellent menu, I’ve yet to be disappointed by anything. Clean dining room and great service. Restrooms were clean too! We go here as a treat type thing, not on the regular and always walk away happy and full.
… moreMelissa Hamer
I ordered a couple of pints of custard, because it’s delicious and we love Culvers. Anyhow, it was one container of cookies and cream and one container of caramel fudge cookie dough. We also ordered several other items, but they were great. When we opened the cookis and cream, it had an unexpected look and texture, we’ve never had that one so we couldn’t be sure that that’s not the way it was supposed to look. As we dug into our pints, my husband, who got the cookies and cream, said I don’t think this is cookies and cream it has nuts and caramel in it, no cookie. I took it and started trying to turn it up and agreed that there was no cookies for sure lol. I then tasted it and it was full of cashews and caramel (still tasty, in my opinion 🙂 ) but definitely not cookies and cream. I started looking at the container and it most definitely had a cookie and cream label on it, but i also noticed that there was a label on the other side of the container, which resd “Caramel and Cashew” . Ahhhh. Ok there are two labels, I thought and the wrong one was marked. So I looked at my container, thinking there is prob two labels on all of them, there was only one. Not too sure what happened during the process but clearly made it through the quality check lol.. not really a huge deal, but my husband can’t chew nuts too well.. luckily he does not have an allergy though. I love the people there and the food is delicious, however they might be low on staff, as the time before, about a week earlier, my fish sandwich had no top bun or any additions that I had ordered. Lol.
I don’t really want to say negative things about them, as like I stated earlier, the food is always delicious, even when it’s messed up.. We just don’t want to have to guess too many times what’s under the wrapper.
… moreLaura Lindberg
I visited on a very busy day. The drive through line wrapped around building, so I went inside. That was very busy as well with a lot of people waiting to place their orders. The only person working the counter was a new trainee with her trainer standing over her shoulder. I understand the need to train new employees, but put more experienced cashiers on the other registers!
… moreDeplorable Rob
Wherever you go no matter which state, Culver’s always delivers that same delicious grub and shining customer service.
My family & I were on our way to our 3rd ever trip to Door County and Port Washington sorta serves as the 1/3 mark on our trip to where it’s lunch time.
Saw the sign for Culver’s heading north on I-43 and we all love Culver’s so why not. Was expecting to see it right away but kept driving till we found it which was roughly a mile away from the interstate.
In every C’s venue I’ve been in, can’t say I’ve ever had a bad experience whether dining in, take-out or drive-thru. Have always had the correct order with scrumptioud fresh hot food delivered with kindness.
I’ll take a butter burger over Mcd’s, BK or Wendy’s any day of the week. Culver’s is the fastest growing burger joint and I can see why, IMHO they do things right all the time.
May not be dining at this location anytime soon unless we have another road trip up this way, we live in Lake County IL. Keep up the great customer service and continue servin’ that greatness, PW Culver’s staff!
… moreLinda Bartels
Had a long drive home in the fog and the Server Oleg made my night!!!! He was so friendly and easy to work with my tired brain… Lol
… moreTazz
Great food, TERRIBLE service always, not given enough food, order not correct, I go here often because it’s the only culver’s within the area and it consistently falls short 99% of the time I’m actually shocked when something is correct the staff is AWFUL. Love culver’s but this location needs to fix their staff and responsibility. today I snapped I payed 11$ for 3 scoop ice cream and received a SPOONFUL of not even the correct flavor. awful awful awful. again no hate to culver’s just this specific location.
… morePeyton Johnson
Oh my beloved cheese kerd. You a beautiful invention of the 14th century. Thank you Ben. He really made it happen back then. Boom shackalacka. I like when they have the caviar in stock it’s so yummy. Anyways I really do think Culver’s is better than this place so go there instead. This establishment is still fantastic at Culver’s. Culver’s. Stay cheese
… moreTaylor Bardell
We go to this Culver’s all the time. We have had multiple accidents that involved the burgers being undercooked. I myself tried a couple weeks ago, undercooked burger. Multiple times we’ve had gotten food poisoning from the burgers being undercooked. We love Culver’s but do not enjoy the undercooked burgers. My husbands burger we just got (20min ago) and this was his burger tonight. Normally he can eat a little pink but even this was too pink for him.
… moreJake Setzke
This location is an absolute embarrassment. I’ve lived in PW my entire life, and I’ve given this restaurant more chances than it deserves. I stood inside for 10 minutes—completely ignored—before finally walking out. I then drove to the Grafton Culver’s, where I was greeted, served in under a minute, and had my food and mixers in hand in eight minutes. On my way home, I drove past the PW location out of curiosity. Nearly everyone who had been in line ahead of me was still waiting for their food. That’s not “fast food”—that’s incompetence on full display.
If you’re going to charge prices comparable to a sit-down restaurant (plus expected tips), the least you can do is train a staff capable of basic service. This location has consistently failed for years—slow service, botched orders, and zero accountability. I’ve given you chance after chance, and every single time, you prove that poor management is running this place into the ground.
The general manager or owner clearly has no idea how to operate a business. They’re coasting on the Culver’s name while delivering service that would embarrass even the lowest-tier franchise. At this point, Culver’s corporate should step in, shut this location down, and hand it to someone more competent. It’s a shame I have to drive five extra minutes just to experience what this location should have been delivering all along. NEVER will I be giving my business to them again…
P.S. Don’t bother having your manager or some other canned corporate response offer me a free meal or a gift card. That ship has long sailed. You’ve lost both the opportunity and my respect. A comped burger won’t fix years of incompetence, and disservice. I’ll happily spend my money elsewhere at a place that values its customers.
… morederick hall
I usually have a great experience but this particular time I don’t know what happened, to begin I paid with a hundred dollar bill and was shorted 20 bucks. That was fixed very fast, then I got a desert, I asked for one scoop turtle with strawberry pecans and chocolate chips. I got two, way to many chips and not enough pecans so I had to get it fixed and received a refund for the overcharge. I will definitely go back and I’ve had more good experiences than bad but you asked how was my visit this time
… more