M R
Waited 25 minutes for a mobile order, only to receive food with missing items. What was included was cold and poorly assembled. This was, without question, the worst Culver’s experience I’ve ever had.
The only item done correctly was my small Coke.
Management clearly does not value accuracy, food quality, or customer time. Based on this visit, ownership either lacks basic operational control or simply doesn’t care. Social media reviews appear to be treated as irrelevant, which is unfortunate—because this experience deserves attention.
I genuinely hope to receive a survey so corporate is made aware of how this location is being run.
Save your money and your time. Avoid this location and drive to the Burkhardt location instead. Sadly, this place now belongs on the list of Newburgh establishments that are no longer worth visiting.
… moreTom Rocklin
I confess – we buy kid’s meals. The burger appears to be the same size as the regular burger, it’s a nice serving of fries, a small drink, AND a single scoop of that fantastic frozen dessert! Perfect for seniors! Our order was ready in just a few minutes, and delivered to our table by the very kind and friendly staff. We love Culver’s!
… moreElizabeth Hancock
Went to Culver’s after a Christmas concert 12/11/25. The young woman at the window wouldn’t listen to what we wanted. We finally got across to her I didn’t want ketchup on my hamburger. After checking the screen before we pull up to pay, she finally got it right. Pull to the window, pay and drive around front to wait. It was snowing so I told my husband give them a good tip, it’s cold outside and they have to come out in the snow. $5 tip for 2 sandwiches, 1 order of fries, and cheese curds. Get our order head home to eat because it’s late and we are both hungry! Get home open the bag and we have a double cheeseburger dressed, fries and cheese curds. Needless to say I didn’t have my cheeseburger. Glad I am married to a good husband, he cut his into and we both had 1/2 of a cheeseburger. Which was fine, until you think but they charged us for that single cheeseburger as well. I will now drive all the way to the one by Lowe’s if I want a Culver’s cheeseburger or anything else Culver’s makes. Bad thing is I didn’t get a receipt at the window so really don’t know how much they owe us. But I do have a receipt that was taped to the bag. With a Survey number. Believe me I am going to fill that out as well. Culver’s in Newburgh, Indiana needs to have a Manager watching these younger adults working the window, line and cooking. They are too busy on their phones and socializing with each other. Last time! It’s really not the first time they couldn’t get an order right!!! But when it’s new you give it a few chances. IF YOU WANT TO WAIT 30 MINUTES FOR YOUR FOOD AND JUST HOPE THEY GOT IT RIGHT! THIS IS THE PLACE FOR YOU BECAUSE THE FOOD WAS GOOD.
Order ID is AAA9VNC2ALCB (144 BUDDY)
… moreAmanda Barnes
Spent $30 for 2 chicken tenders meals. Tenders were gross. Tasted like Tyson frozen chicken patty. Really expensive dog snack.
… moreFerdi Karaman
My family and my friends have all loved this restaurant for a very long time. It’s always a pleasure to eat here… everything came with hearty portions and was very flavourful.
… moreKhaleesi
Worst service @ any Culver’s EVER!!! Went through the drive thru with my furbabies & got pup cups (or so they say that’s what they was) just a Dalit of whip cream!!! Took 20 minutes for them to start making my grilled chicken breast (for furbabies) & a 4 piece chicken tenders!!! Didn’t get my concrete mixer @ the window!!! Had to turn off my car bc it took so long to even start making the order!!! One furbaby was getting anxious waiting for her treat!!! Still waiting on food as I type this review!!! This is supposed to be a fast food restaurant @ not take our time & forget about the food restaurant!!! I Finally got my order about 1300… the runner apologized for the delay, & gave me coupons… I told him it was t his fault as he wasn’t the one making the food… fries were cold, & half cooked!!!!
… moreJennifer Poux
Worst Culver’s in town! We live very close to this one and would rather drive further to go to another branch. Food is always cold, if you order no pickle and now hot lettuce they ignore you and always put it on your sandwich. We have vowed to each other not to waste our money at this location. It’s too bad, we really like Culver’s!
… moreJim Deans
After placing a 60 dollar order driving home to find a plain cod sandwich loaded with tarter and lettuce then going back to get the right food, only to get the drive order for someone else. So 2 unhappy customers and an hour more after my 12 hr shift
… moreWilliam Embry
This is the 2nd time I’ve been here. 1st time they got my order wrong so I had it sent back after already waiting in the drive thru for shy of 10 minutes. Brought my order out again about 7 minutes later and my order was right this time. I pulled over to the opposite side of the restaurant and parked in the parking lot to eat. My food was cold and there is no reason for this to happen! Plain laziness explains it! I went inside to let the manager know and I was told by 2 different obviously inexperienced employees that the manager wasn’t available and that I’d have to come back the next day!!! That’s complete nonsense! I’ve been in the restaurant industry for over 40 years! I’ve held the General Manager/Managing Partner title, FOH Bar Manager, Sious Chef/Kitchen Manager title and this is not how you run a restaurant!!! I’d have to say this is the worst service I’ve ever had in all my years of experience in this industry!!
Flat out 0/10 for this establishment!!
… moreBeau B
My experience never disappoints. Every time I’m there Ahmad Nosir is there and he makes my visit phenomenal. He has a phenomenal smile and great work ethic that just makes the food taste better
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