Cracker Barrel Old Country Store

  4.3 – 3,678 reviews   • American restaurant

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Cracker Barrel in Kerrville, Texas is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and slow-simmered Chicken n’ Dumplins, there’s something for everyone. Order online for easy pickup or delivery, or swing by your local Cracker Barrel to experience true country hospitality.

Homey chain restaurant serving American comfort food, with an on-site general store.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cracker Barrel Old Country Store 78028

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Related Web Results

Family Restaurant & Breakfast in Kerrville, 78028 – Cracker Barrel

Join us at your local Cracker Barrel in Kerrville, TX for all your Southern food favorites for breakfast, lunch, and dinner and shop our Country Store.

Cracker Barrel Old Country Store in Kerrville, TX

Visit your local Kerrville, TX Cracker Barrel Old Country Store for delicious homestyle cooking and country food for family dining!

Cracker Barrel Old Country Store | Kerrville TX – Facebook

Cracker Barrel Old Country Store. Quality breakfast, lunch and dinner menus featuring home-style foods and a retail store, too. American Restaurant. . Follow …

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Reviews

Gregg Jenner
Horrific!! This is a true story of my experience at Cracker Barrel in Kerrville on 9/ 1/2025. It’s a bit of a long read but worth it. It’s really no wonder why this franchise is doing so badly if this location is a representation of the other locations. We were a party of 5, we were seated next to the kitchen even though the restaurant was nearly empty. We placed our order, 3 fried chicken plates, 1 burger, 1 chix sandwich. Appetizers came out, all is good. 20-25 minutes later we were told they don’t sell chicken on Mondays. What? So we reluctantly placed a new order, we asked that they not fire the burger or chix sandwich so everyone’s order came out together. 15 minutes later, no lie, we were told they had no chicken soup, this was the alternate order for 2 of us who had ordered the fried chicken. Flabbergasted, we asked for a house salad. 15 minutes later, no lie, the salads, chix sandwich and 4th plate were brought out. No burger, the waiter disappeared, we did not eat because we all wanted to eat together as we requested. 15 minutes later, no lie, the waiter came out and informed us they had dropped the burger on the floor. No lie AND.. would we like them to fire a new burger. So almost 2 hours into the visit, noone has eaten, 4 meals still uneaten on the table, no chicken, no soup, burger on the floor, I asked for the check, we were going across the street to Sonic. The waiter literally ran away from the table and never returned again… 15 minutes later, no lie, the manager came to our table and pretended not to know anything about our ordeal but already had all the answers to why our experience was so poor. While all of this was going on we noticed several sets of customers who had been seated, got up and left at some point in thier visit, we suspect because of the lack of items available on the menu just like what we experienced. They didn’t charge us for anything, blamed the experience on the following.. covid, lack of staff. Holiday, and the waiter . The manager threw the waiter under the bus 100%, she blamed him for everything. Now that’s poor leadership, a real leader takes full responsibility and never sacrifices a team member. Absolutely disgusting, no wonder why this location has so many problems. We visited the memorial before coming here, we went to the Holy Cross, and down to the Guadalupe to pay our respects. We wanted to visit local businesses and spend money to help in our own small way. This Cracker Barrel establishment is a disgrace to the community, this was the first time we have ever visited a Cracker Barrel, if this is the first impression that tourists have of Kerrville its a shame, a damn shame. I honestly don’t think we will ever visit a Cracker Barrel again. This was probably the worst restaurant experience we have ever had. Curious to see how they respond to this.
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Xiaa
First of all, the hostess was not friendly so already off to a bad start. Our waitress was really sweet and attentive to what we needed so the food wait was where the issue was. To be completely transparent- we are a group of 7 (we are a traveling sports team so we go out to eat often and we have never had a service this unusual) They started bringing food out at 7:40pm and brought out the last plate at 8:10. Keep in mind we are a school sports team so we don’t get anything expensive, around 15 bucks worth of food each so the 30 minute difference was crazy. The, I’m guessing manager, was very apologetic about the situation and even covered two plates in the end so that was nice. Side note- this “country style cooking restaurant” was completely out of mashed potatoes Taste wise, everything was great when it eventually came out.
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William
Walking in and noticed it wasn’t very busy, so not sure why we waited for several minutes before anyone showed to greet us or show us to our seats.

Once seated our server arrived quickly and took our drink order, returning quickly with our drinks. So I ordered the country boy breakfast, and the Cole slaw and pinto beans for the sides.

The server then returns and tells me those sides aren’t available. As I question why, she turns and walks away. Returns with the same dirty menu and with I’m assuming a manager (Stephanie), who informs me that the sides aren’t part of the sides with that meal. I open the menu and the manager (?) explains the sides are different with the breakfast menu, so I ask for that menu. The manager returns with the menu, so I tell her whatever two sides are fine. She leaves, no apology, no anything, the then the server returns after another 10 minutes or so asking if I’ve decided on the sides. I tell her I already told the manager whichever two are fine, and the server walks away without saying anything. The manager then returns and says she wants to make sure I get the sides I want, to which I reply I already ordered the ones I wanted which you said weren’t available, so any two sides are fine. After another response in kind from the manager, I tell her just cancel the order, we will go elsewhere.

Worst experience ever! I would rate zero if allowed
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Brenda Gonzalez
Usually we have decent service even when the restaurant is really busy, but this last visit we had was one of the worst we’ve had. Our server got 2/3 of our order wrong, we ordered 2 momma’s, but recipe 2 grandma’s, with only one getting the french toast even though both were supposed to be french toast. The change from pancakes to french toast was the only change made. Our server basically avoided us the rest of the time we were there, minus bringing out the check. He wouldn’t even look at us when he helped his other tables. We had asked other servers for help too and no one brought what we had asked for (napkins, togo containers). If we didn’t have a fussy baby at the same time, we would’ve spoken to management but we knew that with how frustrated we were, we wouldn’t be able to approach the situation calmly. I had spoken with the cashiers and they said the only thing they could do was get management. We didn’t eat most of what we received and since no one wanted to bring the togo containers, we left most of the food there. Nothing on the receipt had been corrected, we had asked about too.Just paid and left. The cashiers were very nice and sympathetic, even helped me purchase an item that no longer had a tag that my toddler found.
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Christian G
Great place to stop in and get a good meal. It is set up like all cracker barrels. We were seated quickly. Our orders were taken and the food came out pretty fast. The food did not disappoint. It was delicious. The establishment was clean. Lots of curiosities to browse after the meal.
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Bev
We had not been to a Cracker Barrel in years. This was a pleasant experience. We were seated within 3 minutes of arrival. Our waiter was efficient and helpful. Our meals were very good and pretty quick to arrive. Everything was good!
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George Booth
Fantastic atmosphere, super friendly staff, delicious food (I have never been served the food so fast in any restaurant I’ve ever been in!! It was literally only a few minutes!) And a terrific atmosphere (there’s a REAL fire in the hearth!). Kayleigh was super fast and attentative despite having several people in her section. Terrific experience.
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Linda Pridgen
Chloe or waitress was great. It took over 45 minutes to get our food, not her fault. Catfish was dark and overcooked. Food had no seasoning. Chicken and dumplings looked like it was swimming in pale watery milk, likely to stretch it because they were sold out. None of it was good. And EXPENSIVE now!!!! Sadly, there were maybe 12 tables with customers. Went on a Sunday at 3pm. Group of 4. Music was so loud we could hardly hear each other talking. Won’t even discuss the young lady swinging chairs around us and banging every table leg with broom while she violently swept. It was so loud we all actually stopped and turned to see if she was ok. I don’t know what has changed or why, but I do know we won’t be back. Of anywhere we could have gone, we chose here because it used to be a great experience. Cracker Barrel has been in business over 50 years. Should run like a well oiled machine. An $80 disaster. So disappointed. If you are looking for a nice lunch/ dinner, try ANYWHERE ELSE but here.
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Sarah Jarratt
Great waitperson Ben very attentive and polite. The food was great as usual and especially nice that some of our foursome could order breakfast while my husband and I ordered lunch. Really good entrees and sides, home cooking at its best. Love the made from scratch biscuits. Thank you so much for keeping the original menu and decor. One of our favorite restaurants in Kerrvillle TX.
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Abigail Brickey
Brandi C., our server provided excellent customer service. We placed our order and our dinner arrived quickly. The food was delicious. She was the best we have experienced at that location. Well done Brandi and Kerrville Cracker Barrel. Abby and Scott Brickey
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