Laura Stein
Cosi used to be such a phenomenal restaurant. Then they closed a bunch of locations and everything became less high-quality. But my issue is about their marketing. In their Boston location, on their oven, they have COSI in giant letters but the accent over the “i” goes in the opposite direction from the one in the Cosi logo (see attached for comparison’s sake). I brought this to the manager’s attention and he shrugged his shoulders. This whole chain is just so unprofessional. They can’t even figure out their brand identity. Also, they used to put out their bread ends—the parts of their bread that get cut off and not served, and they tightened everything up and don’t do that anymore and it just feels like this whole chain is falling apart. But seriously, if you want customers to take you seriously, figure out how to spell your name and write it consistently!
… moreJoe
Staff was friendly and helpful, made me lunch to-go to take on the train even though it was 9am. Convenient place to stop before South Station. Only small criticism is I wish they used chicken breast instead of dark meat.
… moreHolly Loell
Delicious breakfast sandwiches! Bacon, egg and cheese on multi grain and bacon, tomato, avocado toast were fantastic! They do a big catering business but we were able to get our items quickly and with a smile.
… moreN’kyla Ellerbee
Cosi is truly a local gem! The food is always fresh and clean. I come just about daily lol- and especially love the pesto chicken sandwich. Marcia and Simon always take the best care of me, and the whole staff is amazing! 10s across the board.
Easy walk for those in financial district too!
… moreJacque Parent
My friend is the Assistant Mgr there he always takes good care of me and is very professional. Cosi is a Mexican vibe setting. I always get the Buffalo chicken pizza it sooooo yummy ❤️
… moreRico E
This was my first time at Cosi on Federal and Marci and team where a blast to even be around! Service, smile, food was great, and this new treat Dubai Chocolate flat bread was so good. Will be back very soon.
… moreAshley Cataloni
Manager and staff were incredibly helpful especially so close to Christmas. Went for soup for lunch and it was great! 10/10 will absolutely be back!
… moreThe Cubicle Collections Blog
Was introduced to Cosi through work catering. Every time I pop in they are cranking through orders and customers. Super nice team and Marcia is always so lovely and kind. Can’t wait until they cater our next team days at work – but can’t wait to eat my sandwich!!
… moreErica Guketlov
Exceptional meal and service. Was visiting from out of town and needed a place for a quick bite. 10/10 meal and experience. Would recommend
… morelisa rhodes-beaman
I recently got a salad from cozy I believe it’s the oriental salad or Thai salad. The salad was so delicious. I had to write a review. The flavor was the best I ever had. It was fresh and just so delicious. I could literally eat one every day. If you have not had the salad you gotta try. It’s a 10 star salad for me. I’ve been eating cozy for years. I’m never disappointed from their sandwiches to their salads and the manager Marcia is amazing.. She goes over and beyond to make sure your food is great. She cares so much, if you happen to go there ask Marcia she’ll make sure. Your experience is great!!!
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