

Branch of a fast-food chain known for its drive-thru BBQ, burgers & more than 40 milkshake flavors.
Hours
| Wednesday | 10:30 AM–3 AM |
| Thursday | 10:30 AM–3 AM |
| Friday | 10:30 AM–4 AM |
| Saturday | 10:30 AM–4 AM |
| Sunday | 10:30 AM–3 AM |
| Monday | 10:30 AM–3 AM |
| Tuesday | 10:30 AM–3 AM |
Address and Contact Information
Address: 301 24th St S, Birmingham, AL 35233
Phone: (205) 575-9825
Website: http://cookout.com/
Menu Photos
Photo Gallery
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Reviews
We went through the drive-thru and ordered items that clearly make up a Tray, exactly as listed on the drive-thru menu. When we noticed the total was much higher than $6.99, we asked at the window why the meals weren’t rung up as Trays.
The employee, who was rude from the moment we pulled up, told us it was because we didn’t say the word “tray” — even though everything we ordered matched the Tray options. When we asked him to correct it, he refused and said we would have to get out of the car, walk inside, and have someone else fix it, because he was not going to adjust it at the window.
When we asked for a manager, he told us he was the manager, and continued with the same rude attitude.
We even drove back through to reorder correctly, and he refused to take the new order, again insisting we walk inside. At that point, we left and went to McDonald’s instead.
What doesn’t make sense is why a manager would want customers to pay more when the items can clearly be bundled as a cheaper deal. Good service is about helping customers — not blocking them from saving money.
Extremely disappointing customer service. We won’t be returning to this location.
It was late night after a concert, but neither me or my cousin received the food that we ordered. It was Fresh and it was OK not seasoned well at all. The drinks were great. I just wish we would have gotten the food that we ordered that was disappointing but the customer service was great
The burger had too many onions and tasted burnt. The fries were okay but not enough cajun seasoning. The walking taco meat tasted like chili.
I hope my second visit will be better all around.