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Branch of a fast-food chain known for its drive-thru BBQ, burgers & more than 40 milkshake flavors.
Address and Contact Information
Address: 4374 S Tryon St, Charlotte, NC 28217
Phone: (704) 521-5172
Website: http://www.cookout.com/
Menu Photos
Photo Gallery
Related Web Results
Cookout Menu 2026: Delicious Options at Affordable Prices
The cookout menu 2026 includes burgers, wraps, milkshakes, and more. Get prices and nutritional info to plan your next visit.
Does anybody know what’s going on with these cookouts? : r/Charlotte
Hey, former cook out GM and even ran the university store for about 6 years. … r/Charlotte – Girls Who Hike NC New Event Posted. 156. 16 …
We are excited to announce our newest location is OPEN OPEN …
… Charlotte, NC ️ … Photo by CARS Tour | Late Model Racing in cook out Wilson nc with @cookout.
Reviews
Timothy
This cookout used to be busy before they started scamming on portions. I haven’t come back in months but was craving a fast meal. They gave me 4.5 ounces of chicken, less than half of what their spec is. The crazy part is, one of the chicken tenders is literally a torn off piece. What happened to the rest of my tender? Why did I pay for a tray of food to only be able to nibble and still be hungry?
… moreDejanay Wactor
Got there at 12:41pm and they were OUT OF BURGERS. How can a burger joint be out of burgers and they just opened for business. VERY disappointing. I decided to go with the chicken quesadilla and was even more disappointed when I got home. It was a pinch of meat in my quesadilla. Def won’t be back.
… moreHeather Ross
Bought 3 burger meals- 2 of them had a burger split in half (maybe even thirds). Pictured below- lettuce and tomato removed so you can see the burger. It was a to go order- otherwise we would have sent back. I work within walking distance and will never return. Horrible service.
This burger was clearly cut and split into multiples, by the looks of the reviews looks like it happens a lot. Maybe Cookout should deal directly with the location rather than canned responses to each comment.
… moreThis burger was clearly cut and split into multiples, by the looks of the reviews looks like it happens a lot. Maybe Cookout should deal directly with the location rather than canned responses to each comment.
Kendall Presson
I asked for a honey wrap and they gave me a wrap with cookout honey mustard on it and I also order a burger with mayo lettuce, and ketchup as u can see the burger is incorrect
… moreAndrew Polonus
Quality at this location has gone crazy downhill recently. Long waits even with short lines, unfriendly employees, and poor portions. This was double cheese bites for my tray sides
… moreJames Anderson, CFRE
Sometimes our meals on the road really suck. Not often, but this was one of those times. I hope someone who owns this Cook Out franchise shows these pictures to the person who made our meal that night. March 13 just after 9 PM, 4374 S Tryon St, Charlotte, NC 28217
If it wasn’t so late and we weren’t driving on to Columbia, we would’ve turned around and asked for a refund.
We ordered our meals as trays and were startled to see that we got two regular size and two tiny onion rings as a side. But our order gets much worse after that.
Our other sides were a corndog each and the “bacon wrap.” One corn dog was burnt and cracked. I noticed we did not receive any napkins or any condiments. I walked a great distance back from our car parked near the entrance to the walk up window. We didn’t pull back around because by now, each of the order lanes were now 5 to 6 cars deep and it wasn’t easy for us to drive closer. When we arrived there was only one car in each lane. Trying to get someone’s attention, I had plenty of time to look at the conditions of the service area. The floor had been freshly mopped and there were literally puddles of water that the team were walking around in. I finally asked one of the team members for napkins, ketchup, and mustard. She obviously hadn’t been there long because she did not know where to find mustard, and seemed unwilling to ask anyone for help. She instead offered me honey mustard for a corndog. Some people may like that, but not me.
The “bacon wrap” thing is terrible. And half of the ingredients were missing. It is supposed to be three strips of “fresh cooked” bacon, with cheese, lettuce, and ranch dressing. Do you see lettuce? Is that tiny orange speck at the bottom of the photo the proper portion of the cheese? Never order this atrocity unless you plan to take the bacon out of the ranch soup tortilla and put it on a burger. That’s what I did.
If you ordered a “Cheddar Style” burger, you would expect to be served a burger that matched the description, cheddar cheese, bacon, grilled onions and mayo. And I asked for them to add jalapeños.
Instead, they serve me a pile of sloppy goo. There was no bacon at all. The cheese was “American cheese” which is not actually cheese. The FDA classifies it as a “pasteurized process cheese food” because of all the artificial stuff that’s in it. And who thinks green bell pepper is the same as jalapeño? There was nothing on their menu that that I saw which included bell peppers. So they must have ordered the wrong thing and decided to just substitute it for jalapeños, or they really don’t know the difference between those two peppers. Regardless, that was a really poor decision.
This burger was inedible as served. The meat itself was more of a meatball than a patty. I scraped off 3/4 of the unnecessary onions and all of the bell pepper I could pick out. I took the bacon from the soup tortilla wrap and added it to the burger which made it almost edible. That’s why I ordered it with bacon which was not included as served. After a few bites (because I was starving after four hours on a plane), I threw it away to save myself from its sloppiness.
I do not know who was working in the kitchen, but they do not understand what ingredients are supposed to go with the items they are serving, even the “regular” burger, ordered “Steak Style.” It is supposed to include A1 sauce, grilled onions, lettuce, tomato, and mayo. They didn’t give her mayo and there was less than 1/4 teaspoon of A1 sauce. And look at that punky little piece of lettuce, because that is all of the lettuce that she received on this burger. And the indentations on the buns are just bizarre. The amount of onions on the burger is probably appropriate, maybe a little light.
The only items that were served properly were our drinks, one corn dog and the hushpuppies.
I’m sure the “Cook Out” would not have as many locations as they have if all of their locations operated this poorly. So my comments are not about the brand it was about this location, the preparation and the team staffing it.
… moreIf it wasn’t so late and we weren’t driving on to Columbia, we would’ve turned around and asked for a refund.
We ordered our meals as trays and were startled to see that we got two regular size and two tiny onion rings as a side. But our order gets much worse after that.
Our other sides were a corndog each and the “bacon wrap.” One corn dog was burnt and cracked. I noticed we did not receive any napkins or any condiments. I walked a great distance back from our car parked near the entrance to the walk up window. We didn’t pull back around because by now, each of the order lanes were now 5 to 6 cars deep and it wasn’t easy for us to drive closer. When we arrived there was only one car in each lane. Trying to get someone’s attention, I had plenty of time to look at the conditions of the service area. The floor had been freshly mopped and there were literally puddles of water that the team were walking around in. I finally asked one of the team members for napkins, ketchup, and mustard. She obviously hadn’t been there long because she did not know where to find mustard, and seemed unwilling to ask anyone for help. She instead offered me honey mustard for a corndog. Some people may like that, but not me.
The “bacon wrap” thing is terrible. And half of the ingredients were missing. It is supposed to be three strips of “fresh cooked” bacon, with cheese, lettuce, and ranch dressing. Do you see lettuce? Is that tiny orange speck at the bottom of the photo the proper portion of the cheese? Never order this atrocity unless you plan to take the bacon out of the ranch soup tortilla and put it on a burger. That’s what I did.
If you ordered a “Cheddar Style” burger, you would expect to be served a burger that matched the description, cheddar cheese, bacon, grilled onions and mayo. And I asked for them to add jalapeños.
Instead, they serve me a pile of sloppy goo. There was no bacon at all. The cheese was “American cheese” which is not actually cheese. The FDA classifies it as a “pasteurized process cheese food” because of all the artificial stuff that’s in it. And who thinks green bell pepper is the same as jalapeño? There was nothing on their menu that that I saw which included bell peppers. So they must have ordered the wrong thing and decided to just substitute it for jalapeños, or they really don’t know the difference between those two peppers. Regardless, that was a really poor decision.
This burger was inedible as served. The meat itself was more of a meatball than a patty. I scraped off 3/4 of the unnecessary onions and all of the bell pepper I could pick out. I took the bacon from the soup tortilla wrap and added it to the burger which made it almost edible. That’s why I ordered it with bacon which was not included as served. After a few bites (because I was starving after four hours on a plane), I threw it away to save myself from its sloppiness.
I do not know who was working in the kitchen, but they do not understand what ingredients are supposed to go with the items they are serving, even the “regular” burger, ordered “Steak Style.” It is supposed to include A1 sauce, grilled onions, lettuce, tomato, and mayo. They didn’t give her mayo and there was less than 1/4 teaspoon of A1 sauce. And look at that punky little piece of lettuce, because that is all of the lettuce that she received on this burger. And the indentations on the buns are just bizarre. The amount of onions on the burger is probably appropriate, maybe a little light.
The only items that were served properly were our drinks, one corn dog and the hushpuppies.
I’m sure the “Cook Out” would not have as many locations as they have if all of their locations operated this poorly. So my comments are not about the brand it was about this location, the preparation and the team staffing it.
Stoned Bat
Went for lunch out of town with the guys the cashier named Elizabeth was extremely rude just stared at me when I went to order kept complaining that I didn’t know I was suppose to choose what size burger for the cheddar style, I just assumed it was all the same. Asked me to lean into the window because she couldn’t hear instead of her leaning in closer. Bacon and onions on the burger were under cooked and gave me a small amount of soggy fries for my order. Do not recommend this spot even though it’s in a good location.
… moreChristy Boughan
There is nowhere to sit. No bench while you wait for your food. I guess there must be a drive thru, but we walked a little over a mile from our hotel. I needed somewhere to sit while we waited for our order but there wasn’t ANYTHING to sit on. For that reason alone, I would NEVER walk to that place again.
As for the service, they open the window, take your order, close the window. Then they open it briefly again to hand you your bag. That’s not really “service”.
The food is excellent, though. We are from Arizona and are not used to Carolina barbecue but we LOVED it. The onion rings were outstanding. I find okra revolting but my husband thought it was scrumptious. And the milkshake, oh my goodness! Thick and amazing.
Since what we really went for was the food, we only remove one star for the setbacks. This place is good. If you’re in a car, you should try it.
… moreAs for the service, they open the window, take your order, close the window. Then they open it briefly again to hand you your bag. That’s not really “service”.
The food is excellent, though. We are from Arizona and are not used to Carolina barbecue but we LOVED it. The onion rings were outstanding. I find okra revolting but my husband thought it was scrumptious. And the milkshake, oh my goodness! Thick and amazing.
Since what we really went for was the food, we only remove one star for the setbacks. This place is good. If you’re in a car, you should try it.
Ya Ya McKeever
This is a shame and this is after I took the breading off. A $10 meal.. The meat was so thin and small. It appeared as it was broken in half. The sandwich was not even edible. Onion rings were cold and the meal was terrible! I will never return to The Cookout.
… moreZachary Strag
used to enjoy coming here. they’ve been getting new employees & not training them well. orders over cooked, completely wrong or given other people’s orders. they need to SLOW DOWN. & when i came back to have them correct the issues, they gave me attitude, acted like it was my fault & then threw together a sloppy burger for me. had had to get them to correct it AGAIN. But it was thrown together smashed with finger marks all on the bun & it fell apart when i tried eating it. what is going on at this cookout??? get it together.
… more