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Coney Island Hot Dogs – Hot dog restaurant in Cocoa Beach Florida
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Reviews
Jeff Newbrough
A deeply disappointing experience at Coney Island Hot Dogs in Cocoa Beach from a loyal customer and Local Guide
As someone who simply wanted to enjoy a day at the beach with family, I was shocked by the blatant disrespect shown by the staff at this establishment. What should have been a quick stop for a treat turned into a distressing encounter filled with verbal hostility toward multiple families.
We witnessed the staff’s behavior was not only rude but alarmingly personal, with verbal attacks that felt targeted and discriminatory. One young teenage boy made a comment that he felt attacked for his nationality. It’s alleged that judgments are made based on appearance and personal characteristics of patrons here, and from what I personally witnessed, that claim holds weight.
The manager, rather than de-escalating situations, seemed to fuel them—using a radio to call multiple security officers while continuing to insult paying customers and advising a patron that he would not get their food nor a refund.
The lack of a working phone line and the dismissive voicemail on the pier’s answering machine only reinforce the sense that this business is not interested in accountability or customer care. With a Google rating hovering around 3.1, it’s clear that my experience wasn’t an isolated one.
This kind of behavior is unacceptable in any public-facing business, especially one serving families and tourists. I sincerely hope this establishment is reviewed by the appropriate personnel or ownership and held to a higher standard of professionalism and respect.
Until then, I would strongly advise others to think twice before supporting this business. Google rated me as a “Local Guide” for a reason. I rarely write nor enjoy posting negative reviews, however, this establishment deserves much morse in my opinion.
… moreAs someone who simply wanted to enjoy a day at the beach with family, I was shocked by the blatant disrespect shown by the staff at this establishment. What should have been a quick stop for a treat turned into a distressing encounter filled with verbal hostility toward multiple families.
We witnessed the staff’s behavior was not only rude but alarmingly personal, with verbal attacks that felt targeted and discriminatory. One young teenage boy made a comment that he felt attacked for his nationality. It’s alleged that judgments are made based on appearance and personal characteristics of patrons here, and from what I personally witnessed, that claim holds weight.
The manager, rather than de-escalating situations, seemed to fuel them—using a radio to call multiple security officers while continuing to insult paying customers and advising a patron that he would not get their food nor a refund.
The lack of a working phone line and the dismissive voicemail on the pier’s answering machine only reinforce the sense that this business is not interested in accountability or customer care. With a Google rating hovering around 3.1, it’s clear that my experience wasn’t an isolated one.
This kind of behavior is unacceptable in any public-facing business, especially one serving families and tourists. I sincerely hope this establishment is reviewed by the appropriate personnel or ownership and held to a higher standard of professionalism and respect.
Until then, I would strongly advise others to think twice before supporting this business. Google rated me as a “Local Guide” for a reason. I rarely write nor enjoy posting negative reviews, however, this establishment deserves much morse in my opinion.
Craig Hilke
Arrived at 5:30 on a Friday evening with kids anxious to get ice cream, only to find a closed sign with no explanation of the early closure time. Wouldn’t go out of your way for disappointment.
… morePeter M
There are cockroaches running around. I saw a staff member drop an ice creaming the garbage and pick it up and serve to a client. Just absolutely disgusting and gross. Avoid this place at all cost.
… moreJustin Cleary
Awesome job updating your hours on Google. They close at 7pm, not 8pm. Thanks for slamming window in my kids face when we walked up at 7:03pm. At least a “hey sorry, we’re closed” instead of slamming window and walking away.
… moreWhitney Noble
Came at 4:10 0n a Wednesday. They flipped the closed sign while we were in line, then let the group behind us order and told them they’re the last ones. No hours posted anywhere
… moreNatalye Cockman
It’s a convenient little snack bar but I didn’t appreciate being asked to tip when you’re already paying for overpriced food and it’s literally just take away
… moreNun ya
Got in line at 535pm on 4/14/2021, waited 5 min, then im told that were closed, everyone behind guy in white shirt needs to leave, sign says closed at 6pm, this was gonna be my first time here, i will never attempt to eat here again.
… moreJayden Diaz
the ice cream is well worth the money. you get a BUNCH of ice cream when you get ice cream and the ice cream is so good. I like the ice cream here and its worth it i like ice cream and you get so much ice cream. ice cream yous cream we alls cream for i scream. i LOVE their ice cream!
… morePanda
Thank you for the broken ice cream cone! Had to instantly throw it away due to it dripping everywhere. Pathetic
… moreBari K
Love it and can’t wait to go back and eat my way through the whole menu!
… more