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Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Hours
| Friday | 11 AM–11:45 PM |
| Saturday | 11 AM–11:45 PM |
| Sunday | 11 AM–11:45 PM |
| Monday | 11 AM–11:45 PM |
| Tuesday | 11 AM–11:45 PM |
| Wednesday | 11 AM–11:45 PM |
| Thursday | 11 AM–11:45 PM |
Address and Contact Information
Address: 18641 Brookhurst St, Fountain Valley, CA 92708
Phone: (714) 963-0019
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Last Updates
Reviews
Harv
I hate doing this but if your machines are broken and your freezers don’t work then as an ice cream place you should tell the clients before they order. I ordered a gotta have it and was watching the kind girl make it. I thought it was something new that they softened the ice cream and then put it in the freezer to firm with the toppings and add ons..but no!
The frozen plate was broken and the freezer that was holding the ice cream was not working properly. I ended up with two containers or a soupy mess. I kept hinting that it didn’t look right, but the excuse I got was that the pumpkin and double chocolate are softer than the rest of the other ice creams. Later I found that the cold stone that mixes was broken and was actually turning the ice cream into liquid.
The poor girl behind the counter tried wiping the running ice cream off and putting napkins all around the container. I ate a few spoons inside, and basically paid $12
for something I threw outside.
I wish I took pictures of that liquid goop, but my hands were so sticky that I didn’t even wanna reach for my phone.
Hopefully in the future things will get fixed at this location….
Update: Got a call from the owner about the situation…gotta give him props for that. Discussed the situation with him and he said he will discuss it with the employees so that it won’t happen again to other clients. He offered some gift cards as compensation (I refused).
… moreThe frozen plate was broken and the freezer that was holding the ice cream was not working properly. I ended up with two containers or a soupy mess. I kept hinting that it didn’t look right, but the excuse I got was that the pumpkin and double chocolate are softer than the rest of the other ice creams. Later I found that the cold stone that mixes was broken and was actually turning the ice cream into liquid.
The poor girl behind the counter tried wiping the running ice cream off and putting napkins all around the container. I ate a few spoons inside, and basically paid $12
for something I threw outside.
I wish I took pictures of that liquid goop, but my hands were so sticky that I didn’t even wanna reach for my phone.
Hopefully in the future things will get fixed at this location….
Update: Got a call from the owner about the situation…gotta give him props for that. Discussed the situation with him and he said he will discuss it with the employees so that it won’t happen again to other clients. He offered some gift cards as compensation (I refused).
Chelsee Laine
I doordashed from Coldstone the other day because it’s my fav dessert. Sadly doordash app glitched and got my order wrong (not coldstone) and I was so sad. anyways long story short I brought my ice cream back and told them what happened and they remade it for me and were so sweet and helpful! love this coldstone
… moreİzzet Dikici
Perfect welcome, a perfect place.!
You have your money’s worth.❤️
… moreYou have your money’s worth.❤️
Simon Chan
$10 gets you 45% empty container. They didn’t even scrap what was frozen on the table. Just go to Yogurtland.
… moreKristen Turner
This place is amazing! Not only is the ice cream fantastic, but my 6yr old accidentally dropped his ice cream in the parking lot & when we went back to buy him another & we weren’t charged a cent!
… moreahu calim
I was there with my kids. Employees are so patient and very kind . They listened them and gave them samples. We felt like we re at our home . Thanks again for a great service we also bought my daughter unicorn birthday cake thanks again for the free candles
… moreAtila Cintosun
The BEST ice cream with tremendous selection of flavors, you will find many that you like. My favorite is Birthday Cake Remix. Best tasting ice cream we’ve ever had. I will definitely be coming back to try their vast selection. Great and very friendly customer service too.
… moreJoshua Nguyen
I have tried many different ice cream places, but cold stone is by far my favorite. The selection and combinations are endless. If you get a medium size, you can combine two different ice cream flavors and it comes with one free topping of your choice. They have three different vanilla flavors too. Definitely recommend it
… morehamiyet incesu
I love this place they are very generous with the portions and very friendly people works there… the ice cream is fresh and so tasty I can tell this is the best ice cream I have ever had! This place is my grand kids favorite! Definitely coming back!
… moreAshaya (Shay)
9/10
The guy that helped us was super sweet. He helped us choose flavors, converstated, laughed with us. He even honored our coupon even though it was for a different location AND gave us a larger size with no price difference!! Bless him and his kindness
… moreThe guy that helped us was super sweet. He helped us choose flavors, converstated, laughed with us. He even honored our coupon even though it was for a different location AND gave us a larger size with no price difference!! Bless him and his kindness