Cindy Howarth
I have been going to this cold stone location for years and have always gotten great service. The employees are always so friendly and really work hard! This is a great location. They typically can get very busy and manage to get us in and out in a very timely manner. The ice cream is delicious.
… moreBrisa Ortiz
Angel was great. Provided fast and excellent service. Was very helpful. Great music selection. Opted in for a chocolate waffle bowl and let me tell you best decision ever definitely worth it. Highly recommend this location
… moreCarlos Gamino
The service is exceptional. We were taken care of as we got ice cream for all five people in our family and time was not a problem! Very happy with Delia taking care of us!
… moreBrian A
I like this location. Good location with outdoor area. Much nicer than mission valley location. Perla helped us this time and was very patient and kind with my kids orders.
… moreDelia Téllez
Cold Stone Creamery absolutely exceeded my expectations! The customer service was outstanding from the moment I walked in—friendly, patient, and genuinely happy to help. The staff took the time to answer questions, offer recommendations, and made the whole experience feel welcoming and enjoyable.
Their cake selection is fantastic. There’s a great variety of beautifully made ice cream cakes for different occasions, and it was easy to find exactly what I needed. The cake was fresh, delicious, and a huge hit with everyone.
Between the excellent service and the impressive cake options, Cold Stone Creamery is definitely a place I’ll keep coming back to. Highly recommend!
… moreErin Murray
Olivia is amazing! Gluten-free kiddo, and she took the time to get ice cream from the back and it makes it in a clean container to ensure his safety and delicious treat! Thank you so much
… moreTracey Towne
I was recording the making of the ice cream, not any facial of employee and she had a fit! I have always recorded stuff when visiting different areas… so pathetic!!
… moreGeorge
Willow at this ice cream store is amazing! She’s friendly, patient, and always serves with a smile. The shop is clean and cozy, with a great selection of flavors. A delightful experience every time I go to coldstone
… moreEmily Becerra
I placed this order over the phone for a small birthday cake with specific writing on it, and when I picked it up, $51 later, I take it home, and when I open it, not only does it look messy and rushed, but the writing I requested on the cake wasn’t on the cake. The writing is messy and uncoordinated, the winky face is messed up, and the Oreo crumbles were all over the place. This cake was for my sister, and I was looking forward to seeing her reaction to it. The manager at this place gave me the worst attitude when I picked it up, due to me acting confused as to why their smallest cake was $51. The quality of the cake I purchased shouldn’t have been more than $20. The person who helped me on the phone when I was ordering it was very nice, and she made me feel confident that this location would be able to accommodate my requests for this cake. I would expect more from such an expensive small cake, but I am deeply disappointed in the quality of it, and that they weren’t even able to write what I wanted on the cake in their messy handwriting. Will definitely be speaking to customer service about this, hopefully for a refund.
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