Cold Stone Creamery

  4.3 – 287 reviews  $$ • Ice cream shop

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery Cold Stone Creamery 82601

Hours

Thursday12–9 PM
Friday12–10 PM
Saturday12–10 PM
Sunday12–9 PM
Monday12–9 PM
Tuesday12–9 PM
Wednesday12–9 PM

Address and Contact Information

Address: 939 E 2nd St Unit 700, Casper, WY 82601

Phone: (307) 237-3960

Website:

Order and Reservations

Order:

Order: ordercoldstone.com

orders.ordercoldstone.com

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Reviews

Shannon Brennan
The ice cream is good and the service is usually decent. The atmosphere is somewhat lacking however so I usually get everything to go with my kids. Not a bad spot if you’ve got a sweet tooth.
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Christine McCartney
Was the worst experience I’ve ever had there, I get that they(employees) were over being there… it’s close to closing time, but having to ask them to help us because none of them would.. they were mopping and wouldn’t even acknowledge us… what’s the point in being there if you aren’t going to do the job you’re being paid for … worst experience I’ve had there… you guys can do better.
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Emalie Mcnealey
I don’t usually give out bad reviews but I just received my grub hub order and was very disappointed. I ordered cookie dough ice cream with extra cookie dough and heath bars but what did I receive? Plain. Vanilla. Ice cream. I would understand if they were out of something and had to replace say the ice cream or heath bars or contacted me via the app to let me know but instead I was greeted by a cup of plain vanilla ice cream. Very disappointed.
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John Hettgar
Took my son and daughter here for a cold treat on a hot day. I will say if you get a waffle cone to grab something to put it in when it melts it won’t last long.
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Keeka Productions
Paid for two items (candied dog bones at the register after you order ice cream) and they charged me and didn’t give them to me. I got all the way home before I realized it. The ice cream was good but the marshmallows I paid to have rolled into mine were hard as a rock. I almost broke a tooth on them.
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Dragonfly Beads
I don’t know who owns this place or what’s happening but they are never fully stocked anymore, they close an hour before posted times (we’ve been here 3 different times over the last 6 months after dinner and they were closed), the place is grubby and dirty, and they are looking shabby.
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Grant Bossa’
Got the grandkids ice cream after dinner.
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bryce boyer
Love their flavor selection and add-ins. Staff is friendly and helpful.
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Stephy P.
Really disappointed. They were out of just about every topping and a handful of the ice cream flavors. They didn’t mix the toppings in and they were all at the bottom of the bowl. We ordered 5 different bowls and they were like this on all 5. Service was very slow, the store was filthy, there were puddles of water all over the floor. We usually love cold stone, but we will not be going back to the one in Casper.
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Adam Turner
This place is a must if you like ice cream or cakes made of ice cream. You can combine any of your favorite toppings to pretty much any size. My favorite is the coffee ☕ ice cream and a plus you can order online to pick up in store. Although the product is good, what makes or breaks a business is the customer service. Seems to be teens working around 6pm and maybe under the influence. As i walk in and wait at the counter for around 3 minutes a female employee emerged from the back to ask my name 3 time as she is gazing off into the distance. The employee’s are the face of the company and the first interaction with a customer. I would have to give the customer service a 2 of 5 and product quality and abundance of options a 5 of 5 bringing the above satisfaction to a 3 of 5.
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