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Your local Cold Stone Creamery in Evanston, IL is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
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Ice Cream in Evanston IL 60201 Cold Stone Creamery Shop Store …
For more than 30 years Cold Stone Creamery® Evanston, IL has been serving up the finest, freshest Ice Cream Creations™, Cakes, Shakes and Smoothies. We use only …
Cold Stone Creamery – Home
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Ice Cream Cakes, Shakes, and Smoothies the Way You Want It.
Cold Stone Evanston – Order Online
Cold Stone Evanston Ice Cream Evanston. Order and Pay Online or via Mobile Phone – Ice Cream Cakes, Cupcakes, Pies for Birthday, Party, Wedding.
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Daishah McClain
The employees were very friendly and kind. I enjoyed my ice cream and the fast service. I cant wait to go back to try new flavors!
… moreAshley Ortiz-Barrera
My friends and I were having a joyous day. We were hankering for some ice cream. it was a really cold day, but we really wanted ice cream. So we put on our coats and headed out to cold stone. In freezing temperatures, we walked 30 miles with hope of ice cream in our hearts. We were really excited because on Big Bite Night (October 5) Cold Stone participated and handed out coupons (the picture attached) and samples. The man handing these out was friendly and we waited until the specified promotion start date of November 1st, 2025 to use this Buy One Get One Free coupon that specified it was applicable to all sizes (including Gotta Have It). However, little did we know…
Upon our arrival, we stepped into the overly-heated establishment and felt the sweat dripped down our faces. However, we once again felt cold by the chilly attitude of the employee. We kindly asked with hope in our eyes about our buy one get one free coupon. the employee looked to the sky and pondered this coupon that we had presented in writing. she called her manager and spoke with him for at least 5 minutes, stranding us at the display case. When she returned, she proceeded to tell us that this coupon was not valid for the gotta have it size. We were bewildered, dismayed, and besmirched. We questioned this as we had the deal and its various details in writing. When we questioned her about this, as the Gotta Have It was clearly included, she went back and called her manager once again, for even longer this time. When she returned, she told us the entire offer had expired because it was from their grand opening. False! She claimed it was 2-3 months ago; yet, we were there when management changed at least 7 months prior. We were disturbed by this facetious behavior and stated that the coupon clearly has a start date that is this month and we got this coupon at Big Bite Night the month prior. As we continued our intellectual debate over the binding agreement within the coupon, she went on to claim that only one coupon/promotion is viable at once. She proceeded to hand us another coupon with the BOGO offer that expired on 10/31. Her argument was illogical, flawed, discombobulating, and plain BULLSHIT.
don’t come here.
xoxo, fellow broke student
… moreUpon our arrival, we stepped into the overly-heated establishment and felt the sweat dripped down our faces. However, we once again felt cold by the chilly attitude of the employee. We kindly asked with hope in our eyes about our buy one get one free coupon. the employee looked to the sky and pondered this coupon that we had presented in writing. she called her manager and spoke with him for at least 5 minutes, stranding us at the display case. When she returned, she proceeded to tell us that this coupon was not valid for the gotta have it size. We were bewildered, dismayed, and besmirched. We questioned this as we had the deal and its various details in writing. When we questioned her about this, as the Gotta Have It was clearly included, she went back and called her manager once again, for even longer this time. When she returned, she told us the entire offer had expired because it was from their grand opening. False! She claimed it was 2-3 months ago; yet, we were there when management changed at least 7 months prior. We were disturbed by this facetious behavior and stated that the coupon clearly has a start date that is this month and we got this coupon at Big Bite Night the month prior. As we continued our intellectual debate over the binding agreement within the coupon, she went on to claim that only one coupon/promotion is viable at once. She proceeded to hand us another coupon with the BOGO offer that expired on 10/31. Her argument was illogical, flawed, discombobulating, and plain BULLSHIT.
don’t come here.
xoxo, fellow broke student
劉慕德 /Mu-Te Joshua Lau
Fancied some ice cream and went here. The staff was super friendly and the ice cream was great. You can get a discount if you’re an NU student
… moreEstefania C
AZ is the best ice cream maker. Thank you, it was delicious
… moreMuhammad Farhan Khan
the best ice cream experience ever! Cold Stone Creamery never disappoints. The ice cream is so creamy and rich, and the mix-ins are endless. My favorite is always the cotton candy ice cream. The staff is friendly, and the service is always top-notch. Can’t wait to go back and try new flavors!”
*Favorite Part:* “The mix-ins! I love how you can customize your ice cream with all the yummy toppings.”
*Recommendation:* “Try the Birthday Cake Remix – it’s a game-changer!”
… more*Favorite Part:* “The mix-ins! I love how you can customize your ice cream with all the yummy toppings.”
*Recommendation:* “Try the Birthday Cake Remix – it’s a game-changer!”
Jason Davis
Updated: Your employee Sunday 02.08.2026 was great! 5 stars for her. And the property has really been transformed in a great way. Everything was super clean and smelled great, which is only worth mentioning given prior management fell short of the basics. Solid transformation, same great ice cream!
… morejanhvi mehta
This is my favorite Ice cream shop. Thank you for your amazing services
… moreNoorali Damani
The staff at this location makes the pickup process incredibly awkward. They demand drivers confirm orders before even showing the food, often arguing in front of waiting customers. It’s embarrassing for the drivers and looks unprofessional to the patrons. Drivers are part of your delivery chain; treating them with suspicion doesn’t help anyone. The tone is often accusatory and unprofessional. This needs to be addressed by management.
… moreAnnu Priya
Vanilla latte – sugar free and low fat ice cream in a great choice.
A small cup is available at 6.59$ and the price increases by 1$ for the medium and large cup size.
… moreA small cup is available at 6.59$ and the price increases by 1$ for the medium and large cup size.
Cedric Tetuh
Extremely Disappointed — Avoid This Cold Stone Location
Do not come to the Cold Stone location in Evanston. The current staff and/or management have shown clear racist behavior, especially toward people of color. As a person of color and a delivery driver who was once a regular customer, I was deeply disappointed and disrespected during my recent visits.
The previous staff was diverse, professional, and provided excellent customer service. That is no longer the case. The new team lacks basic courtesy, trust, and respect, especially when it comes to how they treat Black and Brown customers.
The experience was so upsetting that I no longer support this location and genuinely hope a better ice cream option opens up in Evanston soon—Andy’s Frozen Custard provided far better service and overall experience.
This place needs serious changes—or needs to shut down.
… moreDo not come to the Cold Stone location in Evanston. The current staff and/or management have shown clear racist behavior, especially toward people of color. As a person of color and a delivery driver who was once a regular customer, I was deeply disappointed and disrespected during my recent visits.
The previous staff was diverse, professional, and provided excellent customer service. That is no longer the case. The new team lacks basic courtesy, trust, and respect, especially when it comes to how they treat Black and Brown customers.
The experience was so upsetting that I no longer support this location and genuinely hope a better ice cream option opens up in Evanston soon—Andy’s Frozen Custard provided far better service and overall experience.
This place needs serious changes—or needs to shut down.