Cold Stone Creamery

  4.5 – 229 reviews  $$ • Ice cream shop

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery Cold Stone Creamery 42001

Hours

Monday
(Labor Day)
11 AM–9 PM
Hours might differ
Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM
Friday11 AM–10 PM
Saturday11 AM–10 PM
Sunday11 AM–9 PM

Address and Contact Information

Address: 451 Jordan Dr Ste C, Paducah, KY 42001

Phone: (270) 443-1117

Website:

Order and Reservations

Order:

Order: ordercoldstone.com

orders.ordercoldstone.com

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Reviews

Julie Parr
I stopped in here a couple of days ago with my boyfriend, and his cousins, as a treat for them in the heat. We received excellent service from 2 young girls, as well as delicious ice cream, that we all enjoyed. Keep up the great work, we will be back.
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DeWayne Visser
The ice cream and all the wonderful toppings were incredible. Also, I can’t say enough about how great and wonderful the staff are!!
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Shelby Evans
2/19/2022 5:30pm. Four of us each tried different flavors. Was our first visit. First off the ice cream tasted great, really good flavors and very tasty. Better than other places we have been to. There were about 6 people in front of us. More came in as we waited so they were busy. Only 2 employees working. Observing how things were going in front of us it was apparent that the employees were less than enthused to be there. Our turn came. Let’s just say there was no smiles and a careless attitude. I/we tried to be friendly . Had a couple questions and it obviously was an inconvenience that we were there. I feel sure they were ready to be anywhere but working. But that’s your job. We are the type that will be understanding with things but a least try to make the best of it and treat customers nicer. Will be awhile till we return simply because of the service.
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Joseph Hileman
Went to this location on a busy Saturday afternoon. There was a manager and another staff working at this time. Although they were busy, both team members worked diligently to complete orders quickly and accurately. They were both super friendly and made what could’ve been an unpleasant environment into a great experience. Will definitely go back! Great experience. Impressed with how well the staff worked under such hectic circumstances.
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Shane Washington (DrSwashMC)
Good place to get great ice cream and waffle cones.
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Tara Culver
I loved it. It was extremely busy the day I was there, & I felt sorry for the 3 girls that were working that day.
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Alex c
Came in tonight and it took 50 mins to get our ice cream. But that’s not what irritated me. It was the fact that the 2 people behind the counter weren’t even PRETENDING to work while there was a line out of the door consistently. A girl with purplish hair was standing around, not helping, not making ice cream OR checking out at the register. She just stood there talking to her coworker (who was doing a horrendous job and working as slow as a snail on sleeping pills but at least she was doing something), and complaining loudly that she wanted to go home. HR can you please tell your employees PRETEND to look like they’re doing their jobs.
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Nicole Jones
The icecream is delicious but I waited for a very long time in line with only 2 people out serving. On a Saturday. Anybody who has or does work in the food industry knows you need more than 2 people on a Saturday. The workers were very nice and apologized but the line just kept getting bigger with the same amount of workers. I don’t know if they are just understaffed or if this is a problem with management but something needs to change.
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Debi Brown
2 on staff the day we were there, one of them made it clear she didn’t want to be there. The ice cream just was not very good, wondering if the recipe or product has changed, I remember it being a lot better with a lot of flavor.
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Jin Hotcha
Went there earlier today. Slowest Service I’ve ever experienced. The workers did not care at all about the line that went all the way to the entrance. Took me about 45 minutes to get my ice cream scoop. One ice cream scoop. No toppings.
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