Sandra Best-Balignasay
After having left a different Church’s Chicken with a less than desirable environment, this restaurant was so very much nicer. We love Church’s Chicken and will return to this store even though it is much farther away from our home. The food was great! The people behind the counter could improve their people skills a bit more. The dining area was very clean. It is apparent to me, this store takes great pride in working this store.
… moreBrian Van
I placed an online order, came to the drive-thru to pick it up. I was told at the window that they don’t hand out online order at drivethru. If that’s the case, you need to put a sign at drivethru telling people about that. I own a franchise of restaurants with multiple locations with drivethru, and we don’t even have this stupid policy, not even Starbuck.
… moreRee
4 piece boneless wings were not tossed! Asked for them fresh and they were over done. The consistency is nonexistent at this location.
… moreAnum IAM
February 11, 2026 Workers at churches chicken are Lazy. 9:30pm I went to one location 30 minutes before they closed 1151 S Country Club Dr, Mesa, AZ 85210 They lied and said they can’t take any cards. They can only take cash then I went to another location right afterwards at 9:50pm and they had 10 minutes before closing 817 N Arizona Ave, Chandler, AZ 85225, they claimed they ran out of chicken. They said they only had tenders not any other type of chicken at all. I guess they’ll do anything to not work at the end of shift. I guess that’s the universe‘s way of telling me to stop going to church’s. . This will be my last time .
… moreHenry Ayala
I always love Church’s Texas Chicken, they wanna cook the night I decided to pick up some chicken never knew this place was here, but it’s always been one of my favorites. Staff was friendly and polite.
… moreTrip Wyre
This franchise really needs to improve their ability to work with DoorDash or stop working with them altogether. DoorDash orders need to walk in? Don’t lock the door and establish yourself as drive-thru only then. Employees don’t know what the customer’s order is without knowing what’s in it? I don’t know what the customer ordered either, just that they ordered food.
… moreKEITH ABRAHAM
Has to be the most incompetent managerial group I’ve ever experienced from a fast food restaurant. So I ordered through the Church’s app for the convenience of picking it up via the drive-through right? Nope! What did they do? They let me get in the drive-through so now I’m blocked to have a sign on the drive-through mic/speaker saying online orders must be picked up in the restaurant. Mind you I just sat here in a line 10 minutes trying to go around to get my order through the window to only be told, I need to come inside. Then I get inside. The food is sitting right on the counter. So explain to me how someone working in the drive-through simply can’t get the food which is 2 to 3 feet away from them or have a colleague pass it to them and pass through the window versus inconveniencing me to get out of the car and taking away the whole idea of ordering online for convenience.
Horrible customer service!!!
… moreJorge Moreno
I placed a mobile order for 5 pieces of chicken. I showed up 10 minutes later to the drive through with a sign that read “mobile orders must be picked up inside”. I got out of my car and entered to an empty restaurant and empty drive through and was told that they were out of chicken and it would be at least 15 minutes for more. I waited 15 minutes and still nothing. The employees were careless and no sense of urgency.
… moretom wilson
Chicken tenders and fries both tasted like they had been under the warmer for hours, the tenders were edible but the fries were not. The people working the counter seemed annoyed that I was eating in.
… moreJeff Burtis
Lunch, nobody waited on me so I left. I stood there a few minutes. Well he standing right in front me. Nothing walked away. Not welcoming. Didn’t notice. Didn’t get that far. Not impressed. Thinking I’m one and done. Have counter person acknowledge me. Nope. Hire people that care about their job.
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