Jessica Garcia
This was the absolute worse experience at Church’s. My 8 piece, 10 tenders and 5 chicken fried steaks took 38 minutes. No joke. The manager tried to say I wasn’t waiting that long, but ma’am how did you start a lunch break, leave the store on that break and come back and work for 15 minutes? I definitely was waiting that long. They admitted to so many errors and the manager never offered an apology. They didn’t drop my chicken until the order was sitting for 11 minutes. Then they gave my food to someone else on accident. I saw so many people come after me and leave before me. Ones with 16 pieces and more. The only one who cared was this lady named Alicia…she really was the one who kept me calm and showed any kind b of empathy. One lady with glasses who never washed her hands from taking money to putting food in the fryer was talking about me in front of me…saying I needed to be patient. Nearly 40 minutes for chicken…I think not hun. You hear my babies screaming for food and I bet if it was you, you would have flipped that restaurant upside down. To top it off, they covered my steaks in gravy and they were siting for over 20 minutes because Miss Dirty Hands fried those first. They were extremely soggy and inedible. I traveled 50 minutes to this Church’s because my babies missed it. Yea not this location…it may just be a place I visit on road trips…this location needs help in too many ways. Starting from management down.
… moreJazz Garza
Corporate needs to hire a whole new crew. You have the people in the drive thru drugged up swaying side to side can’t even comprehend what I was trying to order. And a lady with a puffy bun yelling at customers because they don’t want random juices leaking all in their food. Yall really need to do better.
… moreGloria Campos
It’s been at least 2 years since I’ve had Church’s chicken & Yes! It’s just as good as I remembered.
The drive thru mic is broken so you have to pull towards the window.
I asked for a 2 piece leg & thigh, which is not on the menu, but employees happily assisted since I asked nicely & with a pretty please.
both the male & female employee were so friendly & happy, lots of good energy!
Great customer service, AMAZING food, order taken quickly & food given to my quickly.
I went at 12:06 pm on a Friday!
… moreAnnette Sandoval
Waited at drive thru to order for 10mins and no one come on speaker even though she would stare at me thru the window then I decided to go to window after car had left and she wasn’t there until 5 mins later and then she came back and didn’t say anything. Until I wave her down and she says I saw us and “ need to wait a minute as she was still cleaning with her headset off”
Honestly very rude.
I recommend her finding a job that she really likes
… moreEdgar Gonzalez
Such a shitty experience, the lady who handled the drive through on 1/31 around 1:30ish was very rude and disrespectful. She needs to be fired treating customers that way, she got mad because we asked for a new box because the jalapeños juice leaked all over the food and kids were going to eat it also, she said omg it’s just jalapeño juice. And we still asked for the box and she yelled oh my god!! If yall dont do something about the employees here I will be taking further action..
… moreJune Bugg
Service was horrible. You have employees here with really bad attitude. You need better people working here because they aren’t it. They gave my my food with green stuff leaking everywhere all in the chicken.
… moreManuel Pineda
Excellent service, we were there on November 2nd, we bought a large order, the lady who served us was very kind, everything was fresh and tasty, we came from Nacogdoches just to pick up chicken for a birthday dinner..
… moreAngel Richards
Cashier was wonderful. Food was fresh and good. However, they had way too many cars parked from drive thru which caused major confusion & traffic jams. Manager was sitting at a table with all her personal belongings on the table including 3 bottles of her pills ( there were children in hat could have gotten a hold of the meds) tables were a little dirty but it was a very busy hectic time. Way too loud & hard to hear.
… moreLisa Kirk
They are always great I love their staff ❤️
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