Chipotle Union City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
RUDE BOi
This place really sucks! They don’t even fill your bowl up to the correct amount, look how sad and half empty this bowl is. Seen the Male employees checking out the customer behind me and seems like they will only fill your bowl up if you are a pretty girl like the customer that was behind me, they filled her bowl up to the brim. Terrible place highly don’t recommend this location.
… moreFlancito Reviews
The employee Shannon needs to be fired immediately. I have never seen such a toxic environment when it comes to a food establishment. She was arguing with her coworkers in front of customers and refusing to help her coworker when there was a line of people.
… moreTanmay Bhatt
I had a really disappointing experience. They were out of lettuce, cheese, corn, and guacamole, yet were still charging the full price. That shouldn’t be acceptable. They didn’t offer any compensation, such as extra beans or chips, and refused when I asked. I understand that this may be due to company policy rather than staff decisions, but Chipotle needs to reconsider this approach. Some of the staff were also discourteous, which made the experience even worse.
I would not recommend it.
… moreCliff Climber
This review is based solely on the total disaster the place was in, not the food quality. However the front room made me worry what the kitchen looked like. Probably understaffed, but still… All garbage cans were overflowing and stacked well above the brim, food and waste on every table, scraps and napkins all over the floor, liquid spills not cleaned up, just a sign put out. Probably one the dirtiest restaurant I’ve been to. The guys (as in men) behind the counter were unfriendly as heck (very unhappy to be there), esp one who rolled his eyes at the customer next to me after he asked for a new food bag after the server drug it through the pile of queso Blanco sauce spread over the cashier counter. One of the girl servers appeared nice, so someone was trying. Food tasted fine, so no complaints, but come on, this place would have been shut down by the health department immediately had they come in on a surprise inspection. I’m really not that picky, but this was exceptional. Good luck. Maybe the other shifts are cleaner, maybe a greyhound bus full of people raided the place before I came in, but they could still wipe some tables and take the trash out… Who knows?
… moreKenan Meng
Be careful, this place is scam. I am the only one customer at the place when I order the food, I never ask for Guacamole, they did not add Guacamole, but they charged Guacamole for both bowls. If they are more customers and they made the mistake, I am totally understandable, but I am the only one customer and they charged me right after the order, how can it be mistaken. Luckily I did not throw away the receipt this time, a glimpse of the receipt at home I found out they over-charged Guacamole, after I return to the Chipotle Union City, they gave the refund to me, but they are very rude, wasting so much of my time and no apologies, most likely they over-charged it on purpose.
… moreRavi
I’ve visited this store 3x in the last 2 weeks. Every visit had its unique experience. Either 1. Store was super dirty. 2. Forks and napkins never available or all over the counter or 3. The “line” preparation table was messy. But tonight, it was a bit much. I asked for quacamole on my bowl and I got this. (See image)why am I being charged for quacamole when this isnt even a full scoop! .
I don’t think I’ll be visiting this location again, I’d rather drive the extra 5 miles for better service and experience. Good luck.
… moreCharles Edwards
Just left chipotle and Union City they’re not cooperating with the hacks and they’re not friendly. They have a attitude when you ask for more and I know the managers know it and it’s a place that I wouldn’t go back to ever again we can’t keep letting people treat us any kind of way even though the economy is bad they’re wrong if you ask for exodus and extra Dad, they should give it to you Not friendly like I said the employees get a attitude of the actual scoop. It is or extra scoop of that, they know they are supposed to give it to you, but I think the managers above them are telling them not to.
… morePaul Allie
Went here on Saturday to enjoy some lunch as you can see by the pictures the restaurant is filthy. Asked Andrew store manager if someone could clean the tables when I left they were still just as dirty this place has a low rating because no one here cares. I will be contacting Chipotle Headquarters, and asking them if they are content with the cleanliness, and the disconnect from the employees.
… morePankti Sanghvi
I have been a big chipotle fan all my life until I moved to union city and started visiting this location. I have been here thrice so far (for my love of chipotle) but the experience has been getting worse than the last every single time. The service is horrible and the place is a mess too.
Today the server crossed all limits : was serving extra small portions for everything and when I asked for extra sauce she asked me to pay extra. This felt crazy to me. I have never had this experience ever and when asked about it the server said I asked for extra so I should be ready to pay extra. She was rude and incompetent.
The place is very unhygienic and dirty, drinks and paper napkins on the floor, no cutlery for the food and completely mismanaged.
Will not be visiting this place again.
… moreShavone Hardiamon
On 12/15/23 around 5pm. The girl in the front was rude, and was slapping the food into the bowl. She spread it out to make it look like there was more. I asked for double meat and rice which she ignored. So I had to ask another worker for more. My food was okay, but for a rice bowl that was 18 dollars just for double meat and rice. My food was cold I had to warm it up. The people there seem very unhappy. I feel like the portion sizes aren’t very big… my previous experiences weren’t very pleasant either. I wasn’t given a receipt. This place needs new workers they all seem very angry. My coworkers have experienced the same issue.
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