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Chipotle Santa Anita is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–8 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
Address and Contact Information
Address: 400 S Baldwin Ave FC-9, Arcadia, CA 91007
Phone: (626) 701-5122
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Aram Y.
I went at around 8 p.m. after waiting in line for 20 minutes, the worker said they were out of a lot of stuff including chicken. Instead of my usual chicken salad bowl, I had no choice but to get the asada – I’d never had it before. Once I got home to eat, it was like eating slices of fat with minimal meat. It was cold and disgusting. Will not go to this l location again.
… moreMichael Orozco
Honestly review. I wish I put 0 star bc the lady with hand tattoos was very rude. She was talking negative and side eyes to my wife. Idk why but she get annoying by us. It’s was very sad bc we love it there but now we stop going bc there another person a guy was making fun of my wife purse bag. He say to their friends in Spanish say nobody carrying that bag. That’s was mean and disrespectful. I’ll stop coming here. If someone want to comes here. Watch out what they saying.
… moreregis kwong
Today only, buy one and get on free. I love Chipotle Mexican Grill, they are healthy and tasty. We jumped on this special promotion and went to the Santa Anita mall location to get our Chipotle bowls.
The service was very good and fast. The portions were very generous. But the taste was a bit off. Unlike other locations, the salsa sauce was very salty resulted in unbalanced seasoning for the whole bowl.
I think the problem is only associated with this location. Other locations where I had either burritos or bowl, they all tasted fantastic.
… moreThe service was very good and fast. The portions were very generous. But the taste was a bit off. Unlike other locations, the salsa sauce was very salty resulted in unbalanced seasoning for the whole bowl.
I think the problem is only associated with this location. Other locations where I had either burritos or bowl, they all tasted fantastic.
Tina W
As a frequent Chipotle customer at various locations, yesterday was the worst experience. The food counter was a mess, the guy was impatient, the lady at the counter overcharged me. She wanted to charge me $9.5 for kids quesadilla meal because I had sofritas inside of the quesadilla and guacamole. Their fajitas were missing green peppers (only had onions and red peppers) so I opted for guacamole instead. I didn’t want to overpay for a kids meal when the sofritas bowl is only $10.5. She said that they have to make another one, which was fine as I waited for 10 mins. Then she decided to give me the original kids meal, but the guy instructed her to not give me that one since I didn’t pay for the extra guacamole (it was as if I asked for free food). So I waited longer and when I asked her what’s the name of the manager, she said that she is not allowed to give that information. In conclusion, bad customer service, poor food quality control, and exaggerated pricing with lack of accountability by the management.
… moreJohnny G
Yeah they can be a bit racist the person in front of me got a big burrito and I got a snack wrap compare to their burrito.I hope they do better in the future lost a loyal customer.
… moreEsther Park
I ordered two burritos and a bowl from this chipotle through Uber Eats. BOTH burritos were wrong. One was supposed to be half barbacoa and steak. It only had steak. The other was supposed to have green salsa and red chilli sauce. It had red tomato salsa, which want even supposed to be in there. The bowl was okay. Needless to say, super disappointed. I’m sure it would’ve been fine if ordered in person but really upsetting that they got my order wrong when it was written down for them to see.
… moreGeorge Lin
Nice $3 boorito on Halloween. The servers were friendly and very efficient on this busy night. The bowl was bigger than usual I must say. No complaints.
… moreTommey Liang
Delicious Chipotle food per usual. Employees were fast in putting the toppings in the bowl. Didn’t realize they started charging 50 cents per tortilla wrap these days though.
… morePradeep deepu
WORST CUSTOMER SERVICE EVER!
I had one of the worst experiences at Chipotle last weekend. I am a regular customer and know very well about the ingredients and portions of a burrito at Chipotle. Last Saturday when I visited the Santa Anita mall with my family, I ordered a Chicken burrito where the lady who was putting the ingredients on the burrito put less than a spoon of chicken. I saw that the bowl was empty, they are out of chicken. I told her that I understand they are out of chicken and are waiting for it. But she said this is the portion. I can clearly see it was inadequate and that they were out of chicken. And I said, I can wait until the chicken is done as I saw a chef frying it on the stove. The waitress was very rude and said that this is the portion and was insisting me to proceed with the remaining ingredients. I even told her that I am a regular customer and I know the amount of portions I get in a burrito.
she was rude enough to tell me that this is what she will give and to proceed further. Felt bad and humiliated.
Will never ever visit that place again because they don’t have a customer oriented attitude. I will mention this in all my social media handles as well so that people may know. Worst attitude ever.
Let me know what actions you have taken against the waitress.
… moreI had one of the worst experiences at Chipotle last weekend. I am a regular customer and know very well about the ingredients and portions of a burrito at Chipotle. Last Saturday when I visited the Santa Anita mall with my family, I ordered a Chicken burrito where the lady who was putting the ingredients on the burrito put less than a spoon of chicken. I saw that the bowl was empty, they are out of chicken. I told her that I understand they are out of chicken and are waiting for it. But she said this is the portion. I can clearly see it was inadequate and that they were out of chicken. And I said, I can wait until the chicken is done as I saw a chef frying it on the stove. The waitress was very rude and said that this is the portion and was insisting me to proceed with the remaining ingredients. I even told her that I am a regular customer and I know the amount of portions I get in a burrito.
she was rude enough to tell me that this is what she will give and to proceed further. Felt bad and humiliated.
Will never ever visit that place again because they don’t have a customer oriented attitude. I will mention this in all my social media handles as well so that people may know. Worst attitude ever.
Let me know what actions you have taken against the waitress.
Sam
Their portion is significantly smaller than other chipotle. Ordered a burrito bowl and I honestly thought someone took 5 bites off of my plate cause it looked so empty. Also used my reward points to add side of guacamole but it was missing. Had to call the corporate to get points back.
… more