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Chipotle Charleston Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 111 N Nellis Blvd Ste 150, Las Vegas, NV 89110
Phone: (702) 448-8102
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Vee
I feel like Chipotle portion sizes have been decreasing in general, but this location it seemed especially bad. I watched several bowls being made for the customers in front of me, with barely any meat or toppings. Because of this, I opted for just chips and guacamole instead. Which still ran me up $8.40 plus tax.
The guacamole was good and I also got a small side of sour cream. However, the chips themselves seemed a stale and didn’t have any flavor of lime. To be honest, I was skeptical of the chips from the beginning when they gave me the bag from the display area near the cash register as opposed to the rack of chips behind the counter.
Another thing to note, although the inside of the chipotle was well setup with a lot of seating, I noticed a lot of the tables were very dirty. And the beverage area was also dirty.
This wasn’t a positive experience at this Chipotle so I probably won’t be back. Also based on the recent portion sizes I’ve been seeing at multiple locations, I probably won’t be getting Chipotle anytime soon.
… moreThe guacamole was good and I also got a small side of sour cream. However, the chips themselves seemed a stale and didn’t have any flavor of lime. To be honest, I was skeptical of the chips from the beginning when they gave me the bag from the display area near the cash register as opposed to the rack of chips behind the counter.
Another thing to note, although the inside of the chipotle was well setup with a lot of seating, I noticed a lot of the tables were very dirty. And the beverage area was also dirty.
This wasn’t a positive experience at this Chipotle so I probably won’t be back. Also based on the recent portion sizes I’ve been seeing at multiple locations, I probably won’t be getting Chipotle anytime soon.
Perla Ramirez
I have been coming to this Chipotle location for 2 years. Don’t eat Chipotle very often but when we do it will be here. I never had that bad of an experience until now. I ordered online for pick up, 2 steak burrito bowls. One for my husband without chili and with roasted corn half chicken and steak. My husband does not eat chili at all. Mine was the steak burrito bowl with extra steak, extra black beans chili and plenty other condiments. I was also given half chicken and steak and no beans. This is so bad, the employees just created their own version of burrito bowls or they gave me the wrong order. Who knows. The names were not even writen on them to know which one was whos. I had also gotten my children steak quesadillas but those were the only order they actually got right. Upside I reported it on the app and they did give me a free entre and free drink. But I dont know if I should order my husband his burrito bowl without chili, or I’d the employees will retaliate and spit in our food yuck
… moreAngel Palmero
My most recently uber eats order,looks like left over,and on top of it Uber won’t refund,what an scam,so disappointed
… moreana
I’m really disappointed with my experience at this Chipotle location. The girl who identified herself as the “manager” had a rude and dismissive attitude from the start. She rushed us through the line, had a mean expression the entire time, and made us feel uncomfortable for simply placing our order.
She didn’t properly wrap the tortilla in foil, and when we requested sauce — which is typically complimentary at other locations — she said we would have to pay extra for it. We ended up spending $18 and still felt like we were being treated like an inconvenience.
Additionally, she handled our tortilla without wearing gloves, which raised concerns about food safety and cleanliness.
What was most concerning is that she said she was the manager. Leadership sets the tone for the entire store. If the manager doesn’t model professionalism or a customer-first attitude, it’s difficult to expect employees to do so either.
Overall, this experience felt rushed, unwelcoming, and disappointing.
… moreShe didn’t properly wrap the tortilla in foil, and when we requested sauce — which is typically complimentary at other locations — she said we would have to pay extra for it. We ended up spending $18 and still felt like we were being treated like an inconvenience.
Additionally, she handled our tortilla without wearing gloves, which raised concerns about food safety and cleanliness.
What was most concerning is that she said she was the manager. Leadership sets the tone for the entire store. If the manager doesn’t model professionalism or a customer-first attitude, it’s difficult to expect employees to do so either.
Overall, this experience felt rushed, unwelcoming, and disappointing.
Julie Goderich
I ordered a bowl with rice, carne asada, guacamole and cheese. Everything was good except the amount of salt they put in the guacamole. I couldn’t enjoy the meal. If this place regulates their recipes, someone needs to come and check it out. It can create hypertension burst. Please clean your tables, floor and windows.
… moreJonathan Avil Martinez
Amazing experience at this Chipotle! Kyler went above and beyond with customer service—super friendly, patient, and made sure my order was perfect. There was no line, so everything was quick and smooth, and the food was fresh. You can tell she genuinely cares about customers. Definitely coming back!
… moreYvette Moraza
Honestly, I was very disappointed this time. We usually go inside to order our food, but since this was a larger order, we decided to place it online for the first time. We ended up regretting that decision.
When we got home, we realized one of our orders was incorrect. First, the sauce was missing, then the Dr. Pepper was completely flat. On top of that, one of the meals was made wrong. We had a total of four orders: one burrito and three bowls: two with steak and one with barbacoa. Instead of one of the steak bowls, they repeated the barbacoa order.
I tried using the online help service to fix the issue, but it said it was unavailable, which was very frustrating because we were hoping to resolve the problem quickly and pick up a corrected order. Since the online support wasn’t working, we had to drive back to the restaurant to figure out what happened.
The manager did fix the order for us, apologized for the mistake, and made everything right. My main complaint is about the online service. It made it much more difficult to address the issue, and it honestly would have been faster to just speak with someone in person. I also tried calling the location to give them a heads-up about our order, but it took forever to get through on the phone.
Overall, the in-person staff resolved everything well, but the online ordering and support process made the situation far more frustrating than it needed to be.
… moreWhen we got home, we realized one of our orders was incorrect. First, the sauce was missing, then the Dr. Pepper was completely flat. On top of that, one of the meals was made wrong. We had a total of four orders: one burrito and three bowls: two with steak and one with barbacoa. Instead of one of the steak bowls, they repeated the barbacoa order.
I tried using the online help service to fix the issue, but it said it was unavailable, which was very frustrating because we were hoping to resolve the problem quickly and pick up a corrected order. Since the online support wasn’t working, we had to drive back to the restaurant to figure out what happened.
The manager did fix the order for us, apologized for the mistake, and made everything right. My main complaint is about the online service. It made it much more difficult to address the issue, and it honestly would have been faster to just speak with someone in person. I also tried calling the location to give them a heads-up about our order, but it took forever to get through on the phone.
Overall, the in-person staff resolved everything well, but the online ordering and support process made the situation far more frustrating than it needed to be.
k.
asked for no spice on the burrito I got, it was hella spicy that I couldn’t eat it.
Also found a few hairs on it that were black and the other part was white. Absolutely disgusting. I ended up throwing it away because of it. If I could get a refund, I would but I honestly don’t even want to go there again because of how dirty it was as well.
To be honest the staff weren’t rude or anything, but their food and building
aren’t enough to have me satisfied.
… moreAlso found a few hairs on it that were black and the other part was white. Absolutely disgusting. I ended up throwing it away because of it. If I could get a refund, I would but I honestly don’t even want to go there again because of how dirty it was as well.
To be honest the staff weren’t rude or anything, but their food and building
aren’t enough to have me satisfied.
Nina A
The whole place was filthy. Definitely recommend going to another location. There is no reason every table was dirty, floors dirty, the soda machine area was a mess and the grill looked filthy as well. The manager at this location needs to do better.
… moreColby Lawrence
Don’t EVER make an online order and definitively DO NOT TIP THEM because if you do give them a $10 tip like I did you will regret it. Spent $250 on lunch for the team and they didn’t put the extra protein WE PAID for. Didn’t give a single fork or napkin, were VERY RUDE to my lot attendant. The female that interacted with him needs to find another line of work. I tipped them and got poor food and service. Thank you for nothing.
Update, Chipotle corp reached out via email. They offered a bogo, buy one get one. Just one. Great job Chipotle. A $250 order that was flatlined due to terrible service and had no where near the amount of food we paid for and they offer a buy one get one. Great job guys this is really making me want to come back. Hopefully someone reads this and Chipotle looses some business because they DO NOT CARE about their customers or the fact that they ruined an entire dealerships lunch that day… Thank you again, for absolutely nothing.
… moreUpdate, Chipotle corp reached out via email. They offered a bogo, buy one get one. Just one. Great job Chipotle. A $250 order that was flatlined due to terrible service and had no where near the amount of food we paid for and they offer a buy one get one. Great job guys this is really making me want to come back. Hopefully someone reads this and Chipotle looses some business because they DO NOT CARE about their customers or the fact that they ruined an entire dealerships lunch that day… Thank you again, for absolutely nothing.