Jacob Lemmons
Placed an order online picked it up and got home to find out they didnt even complete the order. My daughters kid meal consisted of only 2 hard shell tortillas and lettuce no other ingredients. My wife’s order was missing ingredients that were paid for. Absolutely dumbfounded that anyone in the service industry would allow an incomplete order go out the door. Tried calling only to spend 30 min talking to a computer. When I finally got to speak with a living person, they couldn’t have been any less useless. Next time ill drive the extra 5 min to the other store.
… moreHollie
I have been here TWICE in the last 4-6 weeks, and I had decided to let the first experience slide, UNTIL I went again and it was just as disappointing! The first visit, I got my hubby a burrito and me a bowl. My bowl leaked through the bag onto my passenger side seat, but of course I do not realize this UNTIL I pick up the bag, AND IT BREAKS! Inside my car!!! Unfortunately, I didn’t get any real pics of the mess it made, but I was NOT happy! So needles to say, I had to change my shirt, wash up a bit and wipe down the mess in the car, before I ever sat down to eat!!!! Yes, I had to zap it, because it was cold! So, I recently returned on 3/17. The hubby & I both got burritos this time, I asked for my rice on the side, NOT A SIDE OF RICE, and hubby wanted his beans on the side, because he says they don’t drain them all enough. So, I’m getting ready to pay, and I ask the girl, why am I being charged for just getting items on the side, NOT A SIDE of these items. She said, because if it’s NOT ON the burrito, that’s a side item! So, whatever! Even though we both burritos, I DID NOT place the bag on the seat, and it’s a good thing! Bag broke again and there was a big spot on the bag! My burrito was so HORRIBLY put together, that it was like I had ordered it SMOTHERED in salsa! It was so ridiculous and messy I almost just quit eating it! Really not sure if we will be returning!
… moretel-fax
Made quesadilla with half a scoop of chicken and when I asked them to remake it because it was completely falling apart she tried to put it together with her bare hands, I was told “every quesadilla comes out like this”. While in every other chipotle I’ve been too has never had an issue of the few pieces of chicken that were actually put in this particular quesadilla completely falling out of the tortilla. The two workers that were attending the register and the food completely disregarded any type of customary treatment towards a customer.
… moreMackenzie Wilcop
This Chipotle is my favorite location. It is always clean and stocked with the freshest food. The service is always top notch too. Tonight was extra special watching the entire team supporting each other and handling a busy night with smiles on their faces. Thank you to Shawn, Kody, and Braydon. See ya next time!
… moreKevin Niemeyer
This Chipotle consistently disappoints. I live right by here but go out of my way now to other locations because of the quality. The burritos are poorly rolled and the ingredients just taste off. Go to the store Evans location instead if you can.
… moreChristian V
The people that work here are great! sweet and attentive! Awsome atmosphere! even when they were busy, they still gave it there all! Thank you for making dinner time great!
… morePhoenix Bloomfield
The rice was crunchy.
I recommend going to the one on Evans instead; it’s very close by and I’ve never had an issue there.
… moreKimberly Edmundson
This is the worst order I have gotten and it’s so sad. I ordered online and when I got there my order wasn’t ready. I came back in after ten min and it was ready but my tacos are soggy. Almost as if they were made but not put out for pickup.
… moreAleh Zubel
It’s extremely cold inside — the heater is not working. Please fix it as soon as possible! Employees are freezing! This needs urgent attention.
… moreVictor L
Brittany was just terrible. I came in on a Sunday night about 9:30pm. I get it everyone is tired but she legit did not say one word to me while I was ordering. Her attitude was horrendous and energy was so off putting. If you don’t want people coming in to your store at 9:30 pm then you need to change your business hours to 9:30 or 9pm. Brittany didn’t even put my food in a bag. I will be back to this store late to see if management worked on the employees mindset. This comes down to management setting the right expectations with the employees. Very disappointed of the locally founded chain Chipotle, at the moment. This is just a few miles from the original first location so standards should be high. Get it together Brittany.
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