Chipotle Mexican Grill

  3.4 – 241 reviews   • Fast food restaurant

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Chipotle Walzem & I-35 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 78239

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Chipotle Mexican Grill: Mexican Food – Restaurant & Catering

Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

Chipotle Mexican Grill | Park North Shopping Center | San Antonio, TX

DEALS + EVENTS. No event found! Park North Shopping Center. 842 Northwest Loop 410. San Antonio, TX 78216 · 817-424-3625 · GET DIRECTIONS. EXPLORE. Store …

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Reviews

Andy Valles
I love Chipotle and eat here often, but lately I’ve noticed the chips haven’t been as crunchy as they usually are. Today, I also came across a chip that had a large portion covered in very coarse salt. Overall, I still enjoy the food and the brand, but I hope the chip quality becomes more consistent again.
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Matthew Trejo
Food awful service awful
I got charged $34 for two bowls and I got barely anything in there attached to the photos. Literally the worst experience in the worst service I’ve ever had in a chipotle before literally couldn’t wait for the beans to be restored before moving on literally gave like two sprinkles of cheese and couldn’t even put a regular portion of chicken on it. $34 for just these two. This is mental. I want to know if chipotle really does take the ingredients out of people’s paychecks or not because this is insane. I asked them to just takeoff the double charged meat and they just stared With blank expressions and gave me stale bag of chips and a drink But hello, can we do better? I guess I didn’t want to believe Chipotle was like it’s being portrayed as on TikTok but here we are
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Maira Nichols
Yikes I’ve never seen a chipotle so unorganized, unsanitary, and messy. There was a lot of cross contamination with other foods because of the mess. Which means there is bad management here, someone needs to go fired.. the workers seem like they miserable working there too.. Almost forgot to mention that they had a paper written saying they had no sour cream or small flour tortillas.
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Mnemosyne
I had a very disappointing experience at this Chipotle location. The entire restaurant was being run by only two employees, and they were responsible for everything — preparing the food, serving customers, working the register, handling DoorDash and other delivery orders, and even managing the drive-thru. Because they were so overwhelmed, the portions were noticeably small, as the employee at the line kept trying to stretch the ingredients.
The restaurant itself was not well maintained. The restrooms were dirty, and you can’t even enter without asking for a key, which is very inconvenient. Overall, this is one of the most poorly managed Chipotle locations I’ve visited. Definitely needs serious improvement.
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Fineson Trueblood
I’ve been a regular at Chipotle for a while now, but lately, it feels like the portion sizes have been shrinking. I usually have to ask for a little extra just to get what used to be a standard serving. Another recurring issue is the sour cream—it often ends up with bits of corn and onions in it, likely because of how it’s positioned on the serving line. On the bright side, the service is usually friendly and efficient. That said, it’s frustrating that the few times I’m really craving Chipotle, I end up disappointed with the overall experience.
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Suzanna Barbosa
Visited the restaurant today on 1/17/26. When walked in all the staff except 1 person was sitting at a table , when finally about after be 4 -5 mins of waiting for service my order was taken. The lettuce was wilted and getting brown, asked for fresh lettuce. The restaurant is very dirty and not kept clean. For it being one of the newest location , needs lots of cleaning up . As manager to another location a few yrs back , we always kept the restaurant clean . I will never go to that location. Who ever is the manager they need to make sure it is clean . Saw meat was cut on big metal table and there was old cooked meats on it without cleaning table before new meat was cut. As a customer we all pay good money and the restaurant should be kept clean. I will never go to this Chipotle and Wii make sure my family and friends do not go to this Chipotle on Walzem and IH 35 ever again. Really needs to be cleaned up !!
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Annet Mendoza
I recently had a very disappointing and concerning experience at your location. On the night of 7/29-25 and 7/30/25, my partner and I ordered two chicken bowls, and when we got home, I noticed the chicken was undercooked, soft, soggy, and pink inside. I was disgusted and pulled out a piece that was clearly raw. As I checked further, I found a dead fly in my food. My partner’s bowl was the same, his chicken was raw as well. We decided to take the food back to the location to request a refund, but by the time we arrived, it was already closed. We spoke with a team member named Micha (I believe that was his name), who was very kind and understanding. He said since the system was already turned off for the night, we would need to return the next morning. He also offered us a refund and two replacement bowls, which we appreciated. When we returned the next evening, we explained the situation to a female employee. She said we could only get either a refund or a free bowl, not both. When the coworker from the night before explained the issue and how bad the situation was and I showed her photo proof of the raw chicken and the fly, she finally agreed to honor what was originally offered. However, she did so with a noticeably rude and annoyed attitude. When I thanked her and asked her to pass along my thanks to Micha, she just gave me a rude look and didn’t respond.Sadly, when we got home again, both replacement bowls were undercooked just like before. We ended up throwing them away. I’ve eaten at this location before and the food was never like this. This is clearly a recurring issue now, and combined with the poor customer service, I won’t be returning.This experience was extremely disappointing, both from a food safety perspective and the way I was treated as a customer. I hope this is addressed seriously because serving raw chicken and food with insects is unacceptable.
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Justin Sayers
Had the steak burrito bowl. It was tasty and the portion size was on point. Restaurant just opened and employees did a good job of servicing customers. Very clean and welcoming.
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Fanesha Lashay Jones
Customer service is key to this type of business. In my opinion, they deserve an “F”. No name tags so I can’t call them out. A guy and some female at the cutting bored. Obviously being at work was distracting their day. On my 30 minute break went in. Not a single person greeted me. They looked at me and walked away when they came back, they continued to ignore me, even after I asked was someone going to help me. They looked at me like I was crazy Can’t blame them, it’s management fault. Their fault for choosing to hire people who’s only motivation to work is a paycheck. Managments fault for not properly training them in customer service. Managments fault because there was obviously no management anywhere on site supervising their crew. Which goes to prove.. managments fault .Let’s not talk about the mess the place was in. They need to fire and rehire the whole crew. They look miserable and walk around touching everything without changing gloves and washing hands. Will NOT be going back there ever again. For what they charge you would think they would do much much better. What a waste of my hard earned $20.00
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Melina Crenshaw
I swear the employees at most Chipotle restaurants hate all customers or hate their jobs. I walk in, they look at me and walk to the back, sheesh what did I do to you? anyways, I’m not one of those TikTok people who has a crazy order so I ordered a regular bowl and added some hot cheetos on top of my bowl. Very good. I love the chimichurri, doesn’t taste like actual chimichurri but it’s a nice addition to anything at Chipotle.
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