Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
Menu
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Reviews
Matt Vrbanac
Walked in and was greeted by very loud music from behind the counter, made it really hard to hear anything. After waiting in line I got to the counter and was not greeted or asked what I wanted. Instead an employee just stared at me and kind of just shrugged at me. I took this as a sign that he wanted to know what I wished to order. I then told him what I wanted and he grabbed the bowl, and then started to stare at me again. I was a little confused by this until he pointed at the rice and shrugged again. I told him the rice I wanted and then he pointed at the beans, he used zero words to communicate with me and then passed my bowl down the counter to the next guy in line who made me wait 2 full minutes before he got to me. I told him I wanted a little bit of medium salsa and he just dumped a full spoonful of it on there basically drowning my bowl in it. Maybe he couldn’t hear me due to the fact that he had air pods in, he must not have liked the loud music they were playing in the kitchen. I complained to the lady at the counter about the experience and she assured me that it’s always like this, unbelievable. I went to the dinning room to sit down and eat and had a hard time finding a clean table to eat at. While eating at the table, staff members came over to clean up the dinning room. They dropped the metal Lids into the metal tea containers and dragged the steal bottom chairs on the concrete floor while I was trying to enjoy my food. I swear they also turned up the loud music in the kitchen because I could barely hear my friends and I could not even hear the dining room music. Upon leaving there were no trash cans to place my trash into, which after this whole experience I honestly didn’t feel bad for leaving my trash on the table. I was really blown away with how crumby this experience was, I’ve been to a lot of chipotle’s and have never had this bad of a time. I would not recommend anyone come to this location for dinner after 7 pm, it seems like the staff had just given up and were upset that I was there.
… morePatrick Cooling
Extremely disappointed. When rice is your major base ingredient – I always receive more rice than I ever get anything else – I expect it to be cooked correctly. I estimate I got 20 to 25% rice hard enough to possibly crack teeth. Had I discovered this before I left – it was take out – I would have asked them to replace my order with edible rice.
… moreDaniela Alvarez
First off, I was not greeted or asked what I wanted when I came in. The girl just stared at me until I greeted her.
… morelarhonda taylor
The tofu bowls are delicious would go back!! You can’t even tell its tofu it kinda taste like chicken and beef.
… moreArlo Ricci
Lady with short hair and arm tattoos will ignore you multiple times instead of ringing you up. She will have you standing there wondering what else is wrong the place and then you will be inspired to take pictures. Forks facing up so everyone can touch the part that touches your food. Nice.
… morenatalie carrizales
I order to the wrong chipotle using the app! They took care of it! Was very much appreciated!
… moreElia Cruz
Worst customer service experience I ever had. I placed my order online they made it wrong and when I told them the employee told me to get back in line to I asked for a refund the manager was so rude I won’t be coming back.
… moreDanica Jane
Yummy! I love ordering online & having it ready when I get there. Great customer service, besides from a young girl named Emily. I haven’t forgotten her name because she was so rude & absolutely lacked professionalism & customer service. No good. But everyone else, very cheery & professional.
… moreBrittany Fondren
It’s OK. Loud music out of ingredients. This was the 2nd time I’ve gone at night and they were out of ingredients??? Idk but it’s getting obvious this location needs serious management based off recent reviews and my experience.
… moreRick Graves
I was at the store approximately 6:30 on Sunday February 5, 2023. I’ve never had worse service anywhere. I had an order of 5 items. Two burrito bowls, one chicken and one beef, one quesadilla and two burritos with different ingredients. They didn’t mark any of the items so we were unable to tell what each one was. When I asked they couldn’t tell me, they didn’t roll the burritos so when we open them everything fell on the floor. They didn’t offer to assist in anyway and acted as if it was an inconvenience that we were even in the restaurant. I’ve been to this location many times and had good experiences and some not as good but this by far was the worst of any restaurant anywhere. I should have known it may not be the best because when I came in I was the only one in line and asked about the quesadilla because I had had one there…the young man walked away with out a word of explanation a minute it two later a young man came out and started the order… the only one in the place with manners. My burrito bowl was the best it’s ever been BUT I’ll need to think long and hard before I return to this location.
… more