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Chipotle Sugarland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2280 Lone Star Dr, Sugar Land, TX 77479
Phone: (281) 980-6622
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Sugar Land, TX
2280 Lone Star Dr Sugar Land, TX 77479 Near Lone Star Dr & Town Center Blvd N. Sugarland Town Square Center
Chipotle Mexican Grill in Sugar Land, TX
19832 Southwest Fwy Sugar Land, TX 77479 Near SW Fwy & Grand Pkwy. In front of HEB and Gander Mountain
2 Chipotle Locations in Sugar Land
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … 19832 Southwest Fwy. All Chipotle Locations/; Texas/; Sugar Land. Contact …
Last Updates
Reviews
Hailey Shim
Last Friday evening, I ordered takeout through the Chipotle app for my kids, including a cheese quesadilla. Upon opening the package at home, I discovered that the entire quesadilla was covered with burnt residue from the pan. We were completely unable to eat the food, and it left us deeply disappointed with Chipotle. I even paid a tip, yet the overall experience fell far short of my expectations.
I immediately reported the issue twice through the app’s chatbot, which indicated that the restaurant manager would reach out to me. However, I have not received any follow-up. I also submitted the same concern via the customer feedback section on your website, but I still have not heard back.
At this point, I am requesting appropriate action to be taken regarding this matter. Could you please advise me on what further steps I should take, or provide a resolution directly?
… moreI immediately reported the issue twice through the app’s chatbot, which indicated that the restaurant manager would reach out to me. However, I have not received any follow-up. I also submitted the same concern via the customer feedback section on your website, but I still have not heard back.
At this point, I am requesting appropriate action to be taken regarding this matter. Could you please advise me on what further steps I should take, or provide a resolution directly?
Liam A
There was a new employee who handled my order incorrectly. I ordered extra meat, but I was given a very small portion that did not match the price. When I asked about it, the employee was rude and had a bad attitude. Fortunately, the other workers stepped in, helped me, and corrected the order. I appreciate their professionalism and assistance.
… moreMelissa Mejia
Literally just 5 mins ago, there was an extremely intense and loud argument between 2 male workers. One Hispanic and one don’t know if he was middle eastern or not. I got the name of the 2nd one, Chris. I’m not sure why he thought it was okay to start getting loud, acting out, literally cursing and dropping the n-word. The Hispanic guy was telling him to get off the register hence, bogo day, and everything broke out loose. For a min, he calmed down until I believe it was his friends, started rowding him up. That’s when he started yelling, cursing and getting confrontational with the other dude. He broke the door. I was on the verge of calling the cops because of how bad it got. I’m not sure the hiring process is for Chipotle is but, it’s very sad that the management is just hiring teenagers like this. Not a single manager on sight and none of the employees to diffuse the situation. On top of that, I’m happy the guy who took over with the glasses came in. Was very nice and accommodating. Chipotle do better.
… moreJay Pradhan
This is how the veggie bowl looked when ordered with all ingredients- missing lettuce, cheese, and a whole lot of ingredients.
… moreDonayk 17
Very dirty place. Trash all around and trash cans
Over filled. Girl at the very front, no smile no welcoming face. Looks like she is working forcefully. Boy back cooking was putting effort all alone; picture attached
today is Sunday Feb 16th 2025
… moreOver filled. Girl at the very front, no smile no welcoming face. Looks like she is working forcefully. Boy back cooking was putting effort all alone; picture attached
today is Sunday Feb 16th 2025
Ralph Plaza
placed an online order through the app and show up at the pick up time. Heard the cashier ask the staff twice “who is working on the online order?” so im pretty sure they didn’t start my order until after i got there
waited 10+ minutes in the store for my online order and in that time span, they had 2 customers. it would have been faster to order in the store versus online ordering but at least they got the order right
Arrived at store for pick up time: 8:20
Back in my car @ 8:31
… morewaited 10+ minutes in the store for my online order and in that time span, they had 2 customers. it would have been faster to order in the store versus online ordering but at least they got the order right
Arrived at store for pick up time: 8:20
Back in my car @ 8:31
Pearl Salvacion
Ordered a burrito with grilled chicken and my usual toppings. Only received the toppings sans the chicken, also very little amount of rice so basically I paid for a veggie salad for over $20. Called the resto but no human to talk to, only an annoying robot.
… moreJesse Ayala
How is it possible for the store to run out of black beans, guacamole, sour cream before 9pm when the store closes at 11???
This is not the first time either. Multiple times now it’ll be several hours before closing and they’ll announce that they don’t have many of the ingredients available. I have family relatives who manage multiple chipotle stores and I know they have these ingredients in hand seems like the store employees just don’t want to bother preparing/pulling out more. Ridiculous.
… moreThis is not the first time either. Multiple times now it’ll be several hours before closing and they’ll announce that they don’t have many of the ingredients available. I have family relatives who manage multiple chipotle stores and I know they have these ingredients in hand seems like the store employees just don’t want to bother preparing/pulling out more. Ridiculous.
Tanya Gatlin
My first experience at this location:
1. Arrived on time for my online order, had to wait at least an additional 10 mins.
2. Got food home, some dishes cold and ordered double meat for one dish–did not receive it. Ordered two sides of salad dressing–did not receive them. Ordered and paid for guacamole with the quesadilla–did not receive it.
3. Also ordered a salad–in which was a hair. Picture attached. Food also tastes different–lack of seasoning.
4. I tipped, and my order was over 70 bux. I’m pretty disappointed and will not use this location even again. I don’t recommend spending your hard earned dollars here. I prayed for our health after eating this meal.
… more1. Arrived on time for my online order, had to wait at least an additional 10 mins.
2. Got food home, some dishes cold and ordered double meat for one dish–did not receive it. Ordered two sides of salad dressing–did not receive them. Ordered and paid for guacamole with the quesadilla–did not receive it.
3. Also ordered a salad–in which was a hair. Picture attached. Food also tastes different–lack of seasoning.
4. I tipped, and my order was over 70 bux. I’m pretty disappointed and will not use this location even again. I don’t recommend spending your hard earned dollars here. I prayed for our health after eating this meal.
Ejeme Ogedengbe
Service is very quick,the menu is limited but tastes good.I usually order the bowl with the clianto rice and steak .
It’s a clean and warm space.
You can decide to eat outside in the patio.
… moreIt’s a clean and warm space.
You can decide to eat outside in the patio.