Chipotle Mexican Grill

  3.5 – 1,205 reviews   • Fast food restaurant

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Chipotle North Dallas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 75254

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Reviews

Alyssa
The first order and picture of food is from 9/4, the second order and picture of food is from 9/24. Almost the EXACT same order and the portions are completely different. My guac was also skimped out on from 9/24.
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Ana
0/5 for this chipotle location. not only is it disgusting and dirty, service was horrible – workers are rude and slow. machine drinks were all gross tasting. this location should be shut down.
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Claire
This location is pretty hit or miss for me. Sometimes, they’re great! The food and service are good, and everything runs smoothly. Other times, the meat is dry or veggies undercooked. Portion sizes range wildly too; sometimes I have enough for two meals and other times I feel like I’ve eaten a large snack.
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Matthew Timcho
Food is typically good. Customer service horrible and slow. 10 people working only one in front counter. Bowl was made and I sat there for 5 min waiting to be checked out. Despite 10 people working and walking around. They don’t care about it you hear. There are closer chipotles to choose from that are much better.
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Sarah Brown
Chipotle is delicious. Good food. Good service. I got the steak bowl (requested light steak tho) and chips. Steak was cooked perfectly and the serving size was generous enough for me. Glad they offer Tabasco sauce too. It’s the cherry on the top for me.
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Nicholas Segovia
I don’t even know where to begin. I came to this Chipotle expecting a decent meal — you know, the bare minimum — and instead I got what can only be described as a toddler-sized portion dumped into a full-sized bowl. It was actually laughable how little food they gave me. Half a scoop of rice, a sprinkle of beans, and the tiniest amount of protein I’ve ever seen. I genuinely thought they were joking. Spoiler: they weren’t.

The bowl looked so empty I had to double-check that I hadn’t ordered a side dish by mistake. And get this — when I looked at the reviews after (huge mistake on my part), I realized I wasn’t alone. Apparently, everyone has had the same problem at this location. HALF PORTIONS ACROSS THE BOARD. What a scam.

If I wanted to be on a diet, I would’ve gone to Whole Foods and cried into a salad. But this? This was a complete waste of money, time, and appetite. I walked out still hungry and extremely annoyed.

Save yourself the disappointment. This Chipotle is an embarrassment to the brand
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Anna Scott
I had to place a last minute order for the office, but wasn’t able to add another build your own meal (feeds 4-6). Luckily, I came in early and the guy who helped me was super nice. He said they were able to add another container of meat, which was all we needed! Great customer service. Definitely helps having an amazing restaurant team make your job easier. Thank you!
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ANGIE LONG
This is my second time visiting this location, and the service continues to be disappointing. Today was by far the worst experience. The employee with two cheek piercings made a mistake on my order and had an attitude when I politely asked her to correct it. We also had to wait an unusually long time to be helped, even though there was not a long line. Overall, the lack of professionalism was frustrating, and this employee could greatly benefit from proper customer service training.
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Mayte Garcia
The manager had the bright idea to put on ONE person to work alone…. The line was out the door but the young man had to prepare the food and check people out. He was the only one. High five to the manager. Not.
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otto walburg
This was, without question, the WORST Chipotle experience of my life — and I say that as someone who’s been riding the Chipotle train since the early 2000s. I came in for a burrito bowl. I left with what I can only describe as a sad, cold, hollow shell of a meal that looked like it had already been eaten and reassembled for display purposes.

I kid you not — they gave me half scoops of literally EVERYTHING. Half a scoop of rice (I counted the grains), a bean dusting, and about 3 lonely scraps of meat. I’ve seen more protein in a packet of ramen. The bowl was so empty it echoed when I poked it with my fork. I lifted it up and thought maybe they forgot to add the food underneath — nope. Just vibes and disappointment.

It looked like a demo meal they use to train new employees on how not to serve customers. If I wanted this kind of portion control, I’d go back to dieting with sadness and tears. What made it worse? I checked the reviews after and apparently this is a trend. HALF PORTIONS AT THIS LOCATION ARE A LIFESTYLE. Is this Chipotle run by food hoarders? Are they rationing ingredients for the apocalypse?

At this point, I don’t know if I paid $11 for a meal or for the privilege of being publicly disrespected.

Chipotle corporate, please, I am begging you — investigate this location. Audit them. Send Gordon Ramsay. Send the health department. Send the Avengers. Just someone needs to intervene before another soul gets bamboozled by this criminally empty bowl.

I’m mad. I’m hungry. And I want a refund — in cash, guac, and emotional compensation….
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