Chipotle Mexican Grill

  3.8 – 968 reviews   • Mexican restaurant

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Chipotle Terrell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 75160

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Order and Reservations

Order: Order online

chipotle.com

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Chipotle Mexican Grill in Terrell, TX

1396 FM Rd 148 Terrell, TX 75160. Near I-20 & FM Rd 148. place icon. Get Directions · (972) 563-3343 · Order Online · Order Catering · Delivery Details.

Chipotle Mexican Grill in Terrell, TX

1396 FM Rd 148 Terrell, TX 75160. place icon. Get Directions · (972) 563-3343 · Order Online. Store Hours. We’re Open NowCloses at 10:00 PM.

Chipotle Mexican Grill Locations in Terrell | Burritos, Fast Casual …

1 Chipotle Locations in Terrell. Chipotle Terrell. Open – Closes at 10:00 PM. 1396 FM Rd 148. All Chipotle Locations/; Texas/; Terrell.

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Reviews

Dawn Smith
Used the mobile app to order, picked up my order, got to work and found …

#1. The Protein Cups they advertise are not what they give you. See the 2nd photo? Thats dried out chicken, along with some burnt pan scrapings. It’s inedible.

#2. The chips that came with my chips and guac are stale. Not like, a day old stale. STALE stale. Again, not edible.

So, I attempted to call the restaurant. They have an AI assistant, who refuses to direct you to a live person, and says you have to go to an email and click on some link for help. I CANT ACCESS THAT EMAIL. So .. there’s no workaround, and no way for me to get assistance with an issue THEY created.

I want my money back. Not kidding. This is unacceptable.
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Amber Rogers
It was nice to finally get out after the ice had everyone cooped up for a few days. We stopped in for dinner about 6pm on 1/28/2025. When we sat down to eat in the store, husband’s carnitas was cold. He let the staff know and we went about eating chips and queso and my chicken bowl. Shortly after one of the staff came and offered to make him a new bowl with hot meat. We didn’t ask for that so thank you for fixing something that we brought to your attention for future customers. Thank you for doing the right thing. We will be back of course and appreciate y’all’s hard work and excellent customer service. Y’all are awesome!
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Kim B.
Food was way overpriced for the portion size I was given. $52.00 for two bowls. Charged $6.75 for extra Carne Asada and look at the amount of meat in the photo. Last visit to Chipotle.
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Amanda Scott
They definitely need a surprise health inspection this place was filthy no table was clean food and trash all over the floors I didn’t even feel comfortable eating at a table, they only had 1 cook it looked like the manager, 1 person taking orders and 1 person doing online orders and a line past the door.no good management would let that happen not only are you understaffed your not making any of the employees clean the dining area literally not a care in the world.i didn’t take many pictures because there were a lot of ppl around
(We went on the 10th at 4:50)
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Jeffrey Rideout
Just came from Chipotle. It was busy-ish, so apparently they were completely in the weeds. The tables were filthy, the food prep table was filthy. I ordered chicken tacos. Out of chicken with no ETA. I was looking at alternative proteins, and asked if they could come out and wipe down some tables. Rudely told they were too busy to do that. I offered to clean a table if they would provide a towel, but just blew me off.
We decided to skip the Chipotle and went to Jersey Mikes instead

I just can’t recommend this location.
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Racheal Dixon
Food was fresh, service was friendly and fast. Will return again. We ordered steak bowls and a chicken burrito.
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Erick Wren
Very unprofessional experience this morning. Customers were allowed to sit outside waiting, only to be told after the fact that opening would be delayed by 20 minutes. If there was going to be a delay, that information should have been communicated upfront instead of letting people wait with no explanation.

Many of us were trying to get to work on time, and this could have easily been avoided with simple communication. Waiting until customers were already sitting there was inconsiderate and poorly handled. Disappointing start to the day.
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G
This location is hit or miss. I often choose Chipotles while traveling because of autoimmune disease and they typically have gluten free protocols in place. Most of the time the tables are dirty. Got lunch there Tuesday 11/25/25. I saw the server preparing food ahead of me scoop chicken onto a burrito, and when a piece of chicken rolled off of the tortilla, she threw it back in the chicken bin. Told the server “gluten free” when she got to me, and she just stared at me. Repeated myself several times to a blank look back, then she waved her hand over the tortillas and said “it’s all gluten free.” I asked for her to please get someone who understands gluten free. She proceeded to ask five others behind the counter. None understood except for one man; he told her to change her gloves. Most Chipotles not only change gloves but also change out all utensils.
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Gabriel Ayala
On Jan 2, 2026 around 8.30ish. I Ordered online ahead of time leavinf DFW airport, I make it to Chipotle only to see food still was not ready. Waited & watched a whole line of people come & go, yet still didn’t get my order. Yes I was very angry & let the staff know my thoughts!!!! Horrible “to-go” service.
Then, filled up my burrito so much, they thought it would somehow make me feel better. Just a whole mess falling & tortilla tore apart.
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Amanda Esner
Took my son this evening he went in not one time did the young lady smile at all while being checked out seemed she doesn’t like her job much but then my son goes over to the drink station and they are out of lemonade so he goes to ask the lady at the register which I asked for her name it’s Gabriella her response to my so was we don’t have any so I walked in and asked could you please have someone make some and she didn’t like that much at all so she had a very nice lady name Chrissy I believe was her name come off her lunch to make it for my child. Maybe yall need work on customer service skills we for sure will take our business back to Forney
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