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Chipotle Stateline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
Address and Contact Information
Address: 13127 State Line Rd, Kansas City, MO 64145
Phone: (816) 942-6274
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill Locations in Kansas City
15 Chipotle Locations in Kansas City ; Chipotle Liberty · 8700 NE Flintlock Rd ; Chipotle Kansas City Live · 1370 Walnut St ; Chipotle North KC · 4323 N Chouteau Trfy …
Chipotle Mexican Grill: Mexican Food – Restaurant & Catering
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Chipotle Mexican Grill Locations in Kansas City
Chipotle Legends. Open – Closes at 11:00 PM. 1813 Village West Pkwy · Chipotle 78th & State. Open – Closes at 11:00 PM. 7750 State Ave.
Last Updates
Reviews
Dalton Weigel
Excellent food, and exceptional service to accompany it! Charlie and Karma really stand out as special parts of the team at this store. Charlie is the man! The restrooms always seem to be recently cleaned, as well as the storefront looking spotless. Food is always readily available unlike the location off of 103rd and StateLine. This location is one of my favorites in all of Kansas City and I hope someone reads this, and reaffirms their choice by giving this location your business! 5 stars.
… moreJesse Morrison
I have not been back for a while because of bad experiences. First time back in months because my son recommended Chipotle. I told him no, but said let’s give in another try.
Ordered food online at 5:30pm on a dead Sunday. Very simple (nobody in line) yet the order was missing ingredients and the portions were sooo small We had to get dinner afterwards because it was an appetizer. Called customer And spoke to someone who has a giant accent, and all they could offer is A free drink. I don’t drink soda so he said yeah that’s all I can do and hung up.
… moreOrdered food online at 5:30pm on a dead Sunday. Very simple (nobody in line) yet the order was missing ingredients and the portions were sooo small We had to get dinner afterwards because it was an appetizer. Called customer And spoke to someone who has a giant accent, and all they could offer is A free drink. I don’t drink soda so he said yeah that’s all I can do and hung up.
Andy Pollard
They made a last minute catering order for us that worked out fantastic. They were very nice and helpful to get this ordered processed after the deadline. Food was great as usual. Could not have been happier.
… moreSean O’Leary
My wife and I ordered the Build Your Own Chipotle family meal for 5 o’clock. We walked in at 4:54 to see if our food was ready. It wasn’t, no big deal. The big deal was the amount of attitude that was given to us when we showed up for no reason. We were told that we showed up too early and essentially had the blame laid on us that our food wasn’t ready. Listen, I’m not upset that our food wasn’t ready yet. But I was just kind of flabbergasted that the cashier would talk to anyone like that. There was another lady on the line that heard it and offered us a drink to say sorry. She was nice. But whoever was running the register on 12/14 at 5 o’clock has a very poor attitude. Probably would return, because she could have just been having a bad day. But that is still no excuse for such poor customer service.
… moreAmanda Coon
We’ve had some bad experience the past couple times. Very low portions they said that we can’t order queso, guacamole or chips in the store because they were very limited and only online orders to take them and the cashier was very rude. I don’t appreciate the rudeness. We were very nice to her. We will never be coming back to that one. They have lost our business there. also, we had to wait for Chicken for fifteen minutes to twenty minutes.
… moreRui Taskin
The young black male employee working at the food counter during the 7:54 p.m. shift on 11/09 was being rude and dismissive toward both customers and coworkers. He appeared very bossy and condescending, which created an uncomfortable atmosphere for guests and staff. I didn’t catch his name, but he was working alongside another young white male employee at the time. Management should look into the situation and address the behavior.
… moreAndrew Bellas
The inconsistency is ridiculous. Also, they should close at 8pm because after then they only ever have kids in there who don’t know what they’re doing. It took three people to roll a burrito today and by the time they figured it out half of it had fallen out. I regret not walking out on my order.
… moreAdrienne King
Nice atmosphere and customer service. I haven’t had any issues or problems and always get my orders in timely fashion.
… moreRohan Kamath
Update:⭐️⭐️ Review (Updated)
I was ready to update my last one-star review to something more positive. To be fair, customer service did make things right for my two refrigerated orders by giving me two rewards, which I really appreciated. That alone made me want to bump this up one star.
What I ordered:
1 Chicken Burrito Bowl
1 Steak Burrito
What I received:
Chicken Burrito Bowl (correct)
Steak Burrito Bowl (wrong) — even though the label clearly said “Steak Burrito.”
At least this time the food wasn’t refrigerator-cold. It was room temp, which I could microwave, but definitely not hot. I know because the queso (normally $1.75, free with rewards) was hot—so clearly the bowls weren’t heated properly before being wrapped.
I also tried the new Chipotle Adobo Ranch (normally $0.75, also free with rewards). It was underwhelming and salty, and they only filled the cup halfway. If I had paid, I’d have been annoyed. The queso, though, was excellent—maybe too good, because now I’ll want it every time.
This honestly would have been a four-star update. The quantity was right this time, and the taste was delicious as usual. But like I said, Chipotle just can’t seem to get out of its own way. Wrong orders, inconsistent temps, and half-filled sauces show the to-go staff either need better training or closer oversight.
If I loved burritos, I’d be furious. Luckily I prefer bowls, so the mistake didn’t sting as much—but customers deserve to get what they order.
Verdict: Upgrading from one to two stars for customer service, but that’s as far as I can go. Until this location gets consistency right, I can’t recommend it.
Original Review” ⭐️
I’ve been to this Chipotle location many times, and while it’s always been a bit hit or miss, today was hands down the worst experience I’ve had—not just here, but at any Chipotle.
I placed an online order on 7/5/25 around noon for a chicken burrito bowl and a steak burrito bowl, taking advantage of the free side promotion (I chose guacamole). I live just 7 minutes away and headed over right after placing the order. One thing I’ve always appreciated about Chipotle is the speed and convenience—even during peak hours.
But when I got home, I was shocked. The food was cold—not lukewarm, not room temperature—refrigerator cold. The steak was mushy, the tomatillo salsa was basically water, and the entire bowl felt like leftovers pulled straight from a fridge. I’m not someone who expects my food to be piping hot, but this was completely unacceptable. At the very least, it should feel fresh.
To make matters worse, when I called the store to let them know, the person I spoke to took my information and then hung up on me. No apology, no resolution—just done. That kind of customer service is honestly insulting.
I understand that not every day will be perfect, and I’ve overlooked smaller issues here before—like uneven portions or giant, undercooked chunks of fajita veggies. But today felt like no one even tried.
With food prices rising, Chipotle usually feels like a solid value. But after today, I’m seriously reconsidering. Getting served refrigerated food with no accountability is not okay.
… moreI was ready to update my last one-star review to something more positive. To be fair, customer service did make things right for my two refrigerated orders by giving me two rewards, which I really appreciated. That alone made me want to bump this up one star.
What I ordered:
1 Chicken Burrito Bowl
1 Steak Burrito
What I received:
Chicken Burrito Bowl (correct)
Steak Burrito Bowl (wrong) — even though the label clearly said “Steak Burrito.”
At least this time the food wasn’t refrigerator-cold. It was room temp, which I could microwave, but definitely not hot. I know because the queso (normally $1.75, free with rewards) was hot—so clearly the bowls weren’t heated properly before being wrapped.
I also tried the new Chipotle Adobo Ranch (normally $0.75, also free with rewards). It was underwhelming and salty, and they only filled the cup halfway. If I had paid, I’d have been annoyed. The queso, though, was excellent—maybe too good, because now I’ll want it every time.
This honestly would have been a four-star update. The quantity was right this time, and the taste was delicious as usual. But like I said, Chipotle just can’t seem to get out of its own way. Wrong orders, inconsistent temps, and half-filled sauces show the to-go staff either need better training or closer oversight.
If I loved burritos, I’d be furious. Luckily I prefer bowls, so the mistake didn’t sting as much—but customers deserve to get what they order.
Verdict: Upgrading from one to two stars for customer service, but that’s as far as I can go. Until this location gets consistency right, I can’t recommend it.
Original Review” ⭐️
I’ve been to this Chipotle location many times, and while it’s always been a bit hit or miss, today was hands down the worst experience I’ve had—not just here, but at any Chipotle.
I placed an online order on 7/5/25 around noon for a chicken burrito bowl and a steak burrito bowl, taking advantage of the free side promotion (I chose guacamole). I live just 7 minutes away and headed over right after placing the order. One thing I’ve always appreciated about Chipotle is the speed and convenience—even during peak hours.
But when I got home, I was shocked. The food was cold—not lukewarm, not room temperature—refrigerator cold. The steak was mushy, the tomatillo salsa was basically water, and the entire bowl felt like leftovers pulled straight from a fridge. I’m not someone who expects my food to be piping hot, but this was completely unacceptable. At the very least, it should feel fresh.
To make matters worse, when I called the store to let them know, the person I spoke to took my information and then hung up on me. No apology, no resolution—just done. That kind of customer service is honestly insulting.
I understand that not every day will be perfect, and I’ve overlooked smaller issues here before—like uneven portions or giant, undercooked chunks of fajita veggies. But today felt like no one even tried.
With food prices rising, Chipotle usually feels like a solid value. But after today, I’m seriously reconsidering. Getting served refrigerated food with no accountability is not okay.
Nanizz
I had this earlier and the food tasted plain. It never tasted like a wet dog before and it is disgusting. The steak was extremely greasy and they gave me half a scoop of beans and rice. The worker mumbled when she was talking to me and looked at me weirdly. My bowl was smashed and looked like it got beat up. They gave me a tiny amount of cheese and not even a full bowl of food. The bowl was barely halfway full and I usually gobble up my food in a minute but it didn’t taste good. I recommend going to the Chipotle in grandview. It is much better and they give you a full scoop of rice and beans and a good amount of cheese. This place is just overall a 4.5/10 to be honest.
… more