


Chipotle Raytown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–10:30 PM |
| Wednesday | 10:45 AM–10:30 PM |
| Thursday | 10:45 AM–10:30 PM |
| Friday | 10:45 AM–10:30 PM |
| Saturday | 10:45 AM–10:30 PM |
| Sunday | 10:45 AM–10:30 PM |
| Monday | 10:45 AM–10:30 PM |
Address and Contact Information
Address: 9205 E State Rte 350, Raytown, MO 64133
Phone: (816) 743-0284
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Raytown, MO
Chipotle Mexican Grill Locations in Raytown | Burritos, Fast Casual …
Order Chipotle Mexican Grill (9205 E State Route 350) – Uber Eats
Last Updates
Reviews
I went into the store and spoke with a manager or shift leader who identified himself as “Lo.” When I asked for his full name to report the incident to corporate, he dismissed me, saying I wouldn’t be able to pronounce it and to “not worry about it.” I asked for a simple re-make of my order due to the quality of the food, and he refused, insisting that nothing was wrong. When I showed him the meat and asked if he would personally eat it, he responded that he doesn’t eat pork, completely avoiding the issue. Mind you, the meat that was on their line when I went back in didn’t even look like this.
I wasn’t asking for anything for free; I simply wanted the order I paid for to be remade properly. The behavior I encountered was extremely unprofessional, disrespectful, and grossly inappropriate. I have never experienced a restaurant manager so blatantly refuse to address a legitimate complaint about food I paid for.
Based on other reviews I’ve seen, this appears to be a common occurrence at this location, which is extremely unfortunate and indicates that Chipotle is not addressing these issues properly.
I would never recommend this location to anyone. I hope in the future you pay closer attention to who you’re hiring and work on improving their customer service skills.
Edit: since I can’t reply to the “owners” response- if you read the review – it states I’ve already contacted customer service and they were just as awful.
I visited the Raytown Chipotle on November 8th around 4:20 PM during my dinner break, and this was my second and last visit. The first time I came, the meat was completely unseasoned and I spent almost 45 minutes waiting in line.
This time, the place wasn’t even busy, yet service was painfully slow. I ordered a barbacoa bowl with rice (no beans), double peppers and onions, hot sauce, corn, and lettuce. The guy behind the counter barely gave me 10 tiny pieces of meat. When I asked politely for a bit more, he added maybe two small pieces. Seriously? For the price Chipotle charges, that’s unacceptable.
Even the cashier could tell I was frustrated. I told him this would be my last visit to this location because the service was terrible and the portions were ridiculous. I’ve been to other Chipotle locations that had twice the crowd and moved twice as fast—and they actually serve fair portions with flavor.
From now on, I’ll stick with the Lee’s Summit (both locations), Grandview, and Overland Park locations. They know how to treat customers right and get orders done efficiently. Raytown location—do better. My unique code is 168 001 100 181 010 439 18. I will never visit this location again. Disgraceful!!!
I ordered a chicken bowl with the chicken on the side. My daughters share a bowl—one is vegetarian (no guacamole ordered), and the other eats meat and always gets her protein on the side. This is something we do often since they don’t eat large portions, and it was obvious they were ordering together.
Instead, I was charged for a veggie bowl plus $3.30 for a side of chicken—which is the same price as extra meat. I also received less chicken than what normally comes in a standard bowl.
When I questioned this, the cashier, Daniel, appeared overwhelmed and had to consult with a coworker. This coworker then told me this was a “new policy.” Despite the mistake, they refused to issue a refund, forcing me to call customer service afterward to get my money back.
This kind of behavior makes corporations richer while squeezing working families for no reason.