

Chipotle Lake Zurich is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Lake Zurich, IL
Chipotle Mexican Grill Locations in Lake Zurich
Chipotle Mexican Grill in Lake Zurich, IL
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Reviews
The carne asada bowl was a half bowl experience — one half had food, the other half looked like it was either:
1. already eaten by an employee, or
2. left empty as part of Chipotle’s new “imagination-based dining” concept.
There were maybe a few pieces of carne asada (I counted… twice). No rice at all. Not even a single grain hiding at the bottom. And the tomatillo green chili salsa? Missing in action.
Now let’s move on to the chicken tacos.
Also missing:
• White rice ❌
• Fresh tomato salsa ❌
What I did receive was tortillas filled with disappointment and regret.
And to top it all off — no utensil was provided, which really completed the experience. I guess I was expected to scoop the half-empty bowl with my hands or just stare at it in disbelief.
At this point, Chipotle’s business model seems pretty clear:
Charge more, give less, and see how long customers tolerate it.
Lake Zurich location — thanks for the lesson in portion control. Next time I’ll just Venmo you the money and imagine the food.
order was placed via doordash and the person making the bowl missed the lettuce AND the guac which i payed extra for. i was going to get a refund so no big deal, it happens. however the only reason why i did a review…the worst part? undercooked rice. there was actual rock solid rice bits in there.i couldn’t eat it after that.
this was my first impression at this location and i’ve never been served undercooked rice at any chipotle before. this place was a first, and that’s not a very good first.
i wish i looked at the rating before ordering from here 🙁
First week of opening they messed up my pick-up order. I get it, it was the first week of opening and the establishment/employees are new, no issue.
Although, It has been almost a year of opening, and the issues are still there. Their portion sizes are way too small compared to the chipotle 5 minuets down the road in Deer Park, and other chipotles I’ve been too. Chips are always stale, chicken/rice is dry, and overall god awful food. Would not recommend coming here .
Update. Called location and they answered. Asked why there doors were locked and they were running around 22 minutes before close and his answer was “we’re all out of food”. RIGHT…
This is not a location thing but more corporate- but I had to down load the app to add a quesadilla order as I’m in line and that’s kind of rude to people behind me. Don’t know why I can’t just order an quesadilla while I’m there? And I wanted to add fajitas to my bowl but was told that’s an online order only?
Lastly, at the register they messed up the order and needed 2 people to help clear it but that took away from serving customers behind me and I already was holding the line with downloading the app but like the management is horrible here. I looked at other reviews and it’s definitely not me acting entitled this location is not Great sadly
We look forward to going again. Carne Asada Bowl hits!!
were multiple workers inside and the store was locked and they made eye contact with me but would not open the door.