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Chipotle Brighton MI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
Address and Contact Information
Address: 8599 W Grand River Ave, Brighton, MI 48116
Phone: (810) 225-8302
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Brighton, MI
8599 W Grand River Ave Brighton, MI 48116. Near Grand River Ave & Brookside Dr. place icon. Get Directions · (810) 225-8302 · Order Online · Order Catering.
Chipotle Mexican Grill Locations in Brighton | Burritos, Fast Casual …
1 Chipotle Locations in Brighton. Chipotle Brighton MI. Open – Closes at 11:00 PM. 8599 W Grand River Ave. All Chipotle Locations/; Michigan/; Brighton. Contact …
Chipotle Mexican Grill in Brighton, MI – Delivery
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … Chipotle Delivery. 8599 W Grand River Ave Brighton, MI 48116. place icon.
Last Updates
Reviews
Jeffrey Mengyan
Avoid this location. ESPECIALLY if you’re using online ordering. They’re incredibly inconsistent in everything except for the fact they’re inconsistent. In the last couple years out of maybe 20 orders, we got veggies on exactly one order (it was supposed to be on all of them). The online order has been ready by the estimated time exactly once. I always request half cheese and half sour cream. I’ve probably only received that twice. One might get half but the other will either seem like a double or none.
While waiting for the online order to be ready… It’s usually either watching the empty counter that they use for online orders, watching the slowest employee in the world do one ingredient, walk away, come back and do another, walk away, do another. (They weren’t refilling stuff… Just disappearing).
Or in one case the guy doing online orders stopped when an ex employee came in (that was fired a few months before as per their conversation) and talked with them while someone else made the order. My order ended up being 40 minutes later than estimated and there were several other people waiting. Then apologized for it taking so long when he finally handed me my order as if I didn’t hear the last 30 minutes of conversation. I wish I was exaggerating. Pretty sure he quit shortly after (that was part of the conversation…)
Anyways. I’m including a picture of what today’s order looked like. (Order was white rice, black beans, carnitas, light salsa, light SC, light cheese, lettuce. This is what I got. (The 2nd meal ordered requested veggies and got none). Pretty sure it was still fully cooked, but it didn’t taste very good.
If this was the first time I’ve been to chipotle, I’d never even think about going to another one ever again. It’s very unlikely I’ll ever go to this location after today. I’ve been dealing with the crappy service for a while because it’s a convenient location.
… moreWhile waiting for the online order to be ready… It’s usually either watching the empty counter that they use for online orders, watching the slowest employee in the world do one ingredient, walk away, come back and do another, walk away, do another. (They weren’t refilling stuff… Just disappearing).
Or in one case the guy doing online orders stopped when an ex employee came in (that was fired a few months before as per their conversation) and talked with them while someone else made the order. My order ended up being 40 minutes later than estimated and there were several other people waiting. Then apologized for it taking so long when he finally handed me my order as if I didn’t hear the last 30 minutes of conversation. I wish I was exaggerating. Pretty sure he quit shortly after (that was part of the conversation…)
Anyways. I’m including a picture of what today’s order looked like. (Order was white rice, black beans, carnitas, light salsa, light SC, light cheese, lettuce. This is what I got. (The 2nd meal ordered requested veggies and got none). Pretty sure it was still fully cooked, but it didn’t taste very good.
If this was the first time I’ve been to chipotle, I’d never even think about going to another one ever again. It’s very unlikely I’ll ever go to this location after today. I’ve been dealing with the crappy service for a while because it’s a convenient location.
Amanda Maga
I normally never leave reviews like this but after many experiences like this, I felt it was necessary. They were out of chicken, so the lady had been cutting more when it was my turn. Instead of taking her time to cut the chicken into eatable pieces, I was given massive chunks that I had to cut myself at home. This has happened far too many times at this location and does not make me want to return. Not to mention, a majority of the chicken was just fat and unable to be eaten even after I cut it up more.
… moreVictoria Slusher
They were so skimpy on the portions. To pay $16 for a steak burrito and a side of queso and still be hungry is ridiculous. The Queso also tasted nasty. The store was absolutely filthy. I’ve never been in a dirtier restaurant. ALL the tables were gross and there was nowhere to sit. I’m not coming back.
… moreRudra Vilius Dundzila
Seems very unsanitary! You can see the kitchen and prep area behind the counter. Surfaces were NOT clean. Several employees had long hair, some had beards, with NO hairnets at all. No one was wearing gloves to handle food. One guy was yelling at the others and bossing them around. Health wise, it did not seem like a sanity place to eat, in spite of the limited-time 2 for 1 deal (maybe that’s why the line was so long). When we got to the lead of the line, they were out of steak asada, black beans, brown rice and four other menu items. We left.
… moreNoones Concern
Worst chipotle on earth, ive attempted to eat here atleast 10 times. Everytime they are completely disorganized and have zero communication with one another they never have what everyone wants and instead of prepping whats popular and running low they prep in a seemingly random fashion. Zero steak and person on grill is cooking two tins of chicken while chicken is filled to the brim. Also the line is always wrapped around the store because of how slow and disorganized they are. Doesnt seem like anyone is in charge or leading the team they are just randomly doing whatever.
… morekira barrie
This has always been my favorite chipotle but as of recently its just awful. Never have forks available, ice was out, beans and guac that looks days old, the portions they give now are about half of what they once were. Employees seem confused and have an attitude constantly. Last time I was here I stood at the counter for almost 10 minutes before i could get more lettuce because my bowl had maybe a pinch full. The employees from last fall/summer used to do it the best. Seems like corporate has lost control of this store. I will not be back.
… moreNick
Maybe it was an off night, Chipotle is my go to when traveling but this was a wild one. The staff seemed more interested in chatting among themselves than helping customers. There was one employee who seemed to be in training, she was doing a great job, honestly given the situation I wish she had made my food.
I probably should have walked out at that point but it was late and I had been traveling all day. Food was gross, I’ve had some disappointing experiences at restaurants but this one takes the cake.
Again, could have been an off night but some questionable gas station sushi might be a step up. That mixed with the lack of service really put me off to Chipotle for a while. Try anything else surrounding this particular Chipotle.
… moreI probably should have walked out at that point but it was late and I had been traveling all day. Food was gross, I’ve had some disappointing experiences at restaurants but this one takes the cake.
Again, could have been an off night but some questionable gas station sushi might be a step up. That mixed with the lack of service really put me off to Chipotle for a while. Try anything else surrounding this particular Chipotle.
Rhett Lawmaster
This location has some potential.
Entered location on Saturday evening with a full lobby waiting (20+). They were noticably low on staff. There were 5 people running the location during dinner rush. One was working online/delivery orders. Two on the line for in-store orders and two in the grill area. One employee disappeared after a while, so it could’ve been the end of her shift.
The employee making the orders was very friendly and helpful. There were several items that they were out of, and he made an announcement to everyone, so he wouldn’t have to repeat himself. This is bothersome, because the manager who is responsible for ordering, hasn’t learned how to supply their store. (Previous reviews of out of stock items.) The employee who took my payment was super friendly and had great customer service. At one point, he was going back and forth between cashier and secondary online order assembler. Employee in the grill area seemed unmotivated and didn’t have any sense of urgency.
My order was ok, but noticed that the rice didn’t contain cilantro, and was a little dry. The rest was made well.
The lobby needed attention as there was no ice in the soft drink station, and the lid was missing. This would allow debris to potentially fall in the ice bin. The plastic wear was running low as well. Lots of dirty tables, with only 1 semi clean one, where I sat.
In addition to the 20+ people waiting in line to order, there were 6 delivery drivers waiting for their orders. They were severely backed up and the wait was more than 20 minutes.
This location needs training and staffing. Out of stock items are caused by inventory manager, not able to order what is needed. Staffing would increase the speed of service, increasing customer satisfaction.
If you have time to wait, this location is ok. Cannot recommend this location to anyone who needs a quick bite or has their heart set on a certain way their order is made. (Out of stock items)
… moreEntered location on Saturday evening with a full lobby waiting (20+). They were noticably low on staff. There were 5 people running the location during dinner rush. One was working online/delivery orders. Two on the line for in-store orders and two in the grill area. One employee disappeared after a while, so it could’ve been the end of her shift.
The employee making the orders was very friendly and helpful. There were several items that they were out of, and he made an announcement to everyone, so he wouldn’t have to repeat himself. This is bothersome, because the manager who is responsible for ordering, hasn’t learned how to supply their store. (Previous reviews of out of stock items.) The employee who took my payment was super friendly and had great customer service. At one point, he was going back and forth between cashier and secondary online order assembler. Employee in the grill area seemed unmotivated and didn’t have any sense of urgency.
My order was ok, but noticed that the rice didn’t contain cilantro, and was a little dry. The rest was made well.
The lobby needed attention as there was no ice in the soft drink station, and the lid was missing. This would allow debris to potentially fall in the ice bin. The plastic wear was running low as well. Lots of dirty tables, with only 1 semi clean one, where I sat.
In addition to the 20+ people waiting in line to order, there were 6 delivery drivers waiting for their orders. They were severely backed up and the wait was more than 20 minutes.
This location needs training and staffing. Out of stock items are caused by inventory manager, not able to order what is needed. Staffing would increase the speed of service, increasing customer satisfaction.
If you have time to wait, this location is ok. Cannot recommend this location to anyone who needs a quick bite or has their heart set on a certain way their order is made. (Out of stock items)
Cody Macklin
This isn’t my first time dining at this sad establishment. Every time you walk through the doors and get blasted with the loud music it’s an instant thought of “why did I decide here again?” Then you go to order, barely being able to hear a word that is being spoken to you when trying to get your food. The cherry on top that unfortunately happens more times than not is they have nothing that you will want. Steak, guacamole, queso, vegetables will all not be available (most of the time). If you are looking to take a gamble with a burrito or bowl just to be let down and dissatisfied then by all means this is the place for you! Otherwise save your disappointment and go to the other fine establishments in the same plaza.
… moreEric Fegley
No beans, no rice. 2 sources of music so loud that you can hear the people working there. This location is terrible. never had a good experience here, too bad the kid likes the pizza next door. The Wixom is 100% better.
… more