Chipotle Broad Ripple is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Stephanie Hynds
I’ve ordered from this store three times and have finally learned my lesson. The first time, I received an almost half-full, cold burrito bowl. The second time was fine. The third time, tonight, I received the wrong protein and the wrong rice, neither of which I eat. My food is in the trash, my money is wasted, and you can’t reach anyone by phone to make it right or even leave a message. Clearly, management doesn’t care, so the employees don’t either.
… moreEllie
Every time I come in, Joi moves quickly and with excellence!! She’s always a bright light and brings amazing energy to all she does!! Genuinely makes the entire environment. Love her!!!
… moreDonna Riner
Wasn’t in a very good mood when I arrived to Chipotle but Joy, behind the counter, was genuinely excited to greet us & gave us excellent customer service. Left with delicious food & feeling so much better and more hopeful about the world. Thanks, Joy!
… moreEbony
My experience was terrible yesterday evening. I haven’t been to chipotle in years, was trying to order what the person I was with normally gets, in the process I felt very rushed & met with attitude, employees eating food behind the counter where the food station is. There was hardly any food left to complete the order. The chips were disgustingly stale. The young lady at the cash register had the worse attitude of them all.
Do better
… moreAlly Bright
Good good. We waited awhile for white rice and then I think it was determined that none was coming so we got the cauliflower rice. That was good. They are probably understaffed which is why they didn’t have grilled veggies either. They were restocking as much as they could. Some workers weren’t really wearing masks right, but idk their policy.
… moreMelissa Vare
I don’t eat Chipotle often but I placed a carry out order today. Most of the meat options were not available (due to some issue at the store) so I ordered carnitas (I typically order chicken). There was very little meat and what there was so PURE FAT and GRISTLE. It was not only disgusting, but I also paid for basically a fancy bowl of rice and beans. When I contacted Chipotle corporate, the response was “thanks for the info.” No compensation or seeming interest. With high food prices, I’ll spend my $ elsewhere.
Follow up: The email address the response sends you to is the one I already contacted! They did NOTHING except take the info.
… moreGina Taylor
Very sad that they begin to close at 9:15. You can get regular portion size because they don’t want to prepare anymore food. If you ask for double you won’t get it but still have to pay. People scrubbing the grill early, empty containers on the line, people talking and standing around as if it’s actually closing. Chipotle can you do better. Can the employees make food to serve customers the entire time. Open til 10 means til 10.
… moreTaylor S
Ordered food through Door Dash, bag was sealed. I ordered a kids quesadilla meal for my daughter. She bit into it and immediately spit it back out along with SOMETHING THAT LOOKED LIKE GREEN CHEWED GUM!!!!! I drove back up there with the food, my food was refunded (not including the DoorDash fees) but that doesn’t give me a resolution. The answer I got was “the person that made the food wasn’t chewing gum” and “we don’t have anything in the location that looks like this and I don’t even know what it could be.” The manager stated she would put in an incident, so I hope they follow through and inspect what the hell was in my child’s meal.
While the manager did what she could do onsite, I doubt this goes anywhere. I just hope a sicko isn’t working in their kitchen purposefully contaminating food.
… moreCristian Treminio Soza
I don’t even know why I keep going to this place!
The staff is always super rude!!!! Today I ordered a Burrito Bowl on the app because I didn’t want to deal with the bad mood of the staff, and I didn’t get what I asked for… I ordered a bowl but u didn’t get half of the stuff that I asked for!!!! I didn’t get the pico de gallo, corn, fajita veggies and cheese; what’s the point to pay for all this things and just get a bowl w rice and beans??
… moreJoe Hopkins
Really bad location. The quality of food is just so inconsistent. Half the time the food is really bad, whether being wayyy too salty, the rice being hard, or the salsa tasting sour. Going to drive a little farther to other locations from now on.
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