Chipotle Mexican Grill

  4.1 – 966 reviews   • Mexican restaurant

Social Profile:

Chipotle Downtown Indy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 46204

Hours

Monday10:45 AM–10 PM
Tuesday10:45 AM–10 PM
Wednesday10:45 AM–10 PM
Thursday10:45 AM–10 PM
Friday10:45 AM–10 PM
Saturday10:45 AM–10 PM
Sunday10:45 AM–10 PM

Address and Contact Information

Address: 6 E Washington St, Indianapolis, IN 46204

Phone: (317) 653-5098

Website: https://locations.chipotle.com/in/indianapolis/6-e-washington-st?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=2113

Menu Photos

Order and Reservations

Order: Order online

chipotle.com

Related Web Results

Chipotle Mexican Grill Locations in Indianapolis

11 Chipotle Locations in Indianapolis ; Chipotle Broad Ripple · 1002 Broad Ripple Ave ; Chipotle Nora · 1560 E 86th St ; Chipotle 96th Street · 4625 E 96th St …

Chipotle — Order Now

Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

Chipotle Mexican Grill – BR – Indianapolis | Order Online

View Chipotle Mexican Grill – BR menu and order online for takeout and fast delivery from Total Takeout throughout Indianapolis.

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Reviews

Camden Mac Leod
I placed an online order from this store – that was a mistake. Chipotle is known for underproviding on online orders, but this was insane. I ordered double chicken, which was a $4.90 surcharge (insane), and I got plenty of chicken, but the beans and rice were almost completely missing (free ingredients btw). I also asked for utensils and napkins and received none. I’m sure I would’ve gotten more food if I had gone in person, but I’m not going in person to this store ever, because I’m not supporting a location that treats online orders flippantly and doesn’t care to provide even the bare minimum. I could’ve counted the grains of rice in under a minute.
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Taylor Heaton
This Chipotle is BY FAR the WORST customer service due to their staff being rude. The staff has WAY too many employees stationed for the food line, half the time the employees are rude & or will roll their eyes during your order. I have attended this Chipotle a few times as I work on the Circle & every single visit I am greeted with the WORST customer experience. After my experience today I will not be coming back due to the staff. Higher up should/needs to come in & oversee the employees to enhance their customer experience.
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SMG
Came in after lunch rush (2ish). Food was stacked high and amazing as always, Makiyah was top notch with the customer service! My only gripe is the dirty dinning area. But again, like right after lunch so it’s understandable. Great job guys!
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Samantha Wells
I’ve been going here pretty frequently and nick has always taken great care of me. The food has always been fresh and I’m always greeted with a sincere positive attitude. Nick is such a delight and I always look forward to seeing him when I go! Give him a raise!
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Walter Barbary
If I could give this location zero stars, I would. We’ve found plastic in our food at Chipotle on 6 E Washington St, Indianapolis, three times. That’s not just unacceptable; it’s unsafe. Worse, customer service did nothing to address it either time. To add, we ordered ahead, but the order was not made until we arrived. I’m not sure how ordering ahead is a convenience.

Trying to get a response is frustrating, slow, and painful, like pulling a nail out of a 2×4. There’s no sense of urgency or accountability. Found in my mother’s food, who’s a senior twice and mine once.

Save yourself the hassle and your health, I strongly recommend avoiding this location.
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Logan Pitts
I’ve been eating Chipotle 3 times a week for nearly a decade, and this is without question the worst Chipotle I’ve ever been to.

This location is a must avoid if you care about getting the food you actually paid for, prepared correctly, or in the portions Chipotle is known for.

Ordering pickup?
Prepare to open your bag and find half your order missing chips, guac, drinks, even main items. It’s a gamble every time.

Ordering in person?
Be ready to beg for normal portions. Somehow a full-priced bowl turns into six sad pieces of chicken tossed in like they’re doing you a favor.

Today was the breaking point. After yet another ruined order, I drove to the restaurant to get it fixed. When I explained what was missing, the employee who bagged it flat-out told me, “You’re wrong, I gave you everything.”
Why would I waste my time driving back to the store for items I already had? I was literally there trying to help them correct a problem that has been happening for months.

It’s obvious this location either doesn’t care, or is simply too lazy to prepare enough food or properly bag orders. Either way, customers shouldn’t be punished for their lack of effort.

If you want a Chipotle that actually gives you what you ordered and in normal portions go to the IUPUI location and skip this disaster entirely
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Jason Cooke
The people that work here are awesome. The Burritos are always on point. Today I went in to pick up an online order. When I did I noticed that something wasn’t in the bag. One of the guys at the front counter explained the terms and conditions of a reward item that I had not read. It made sense and I just have to say. The way he handled it was 10/10. I come here all the time and I just never redeemed a reward Ike that lol. Anyways 5/5. For a Chipotle. It’s one of the best ones I have gone too, period.
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Zackarias Martin
Hard to find due to construction BUT the staff was AWESOME and food was incredible! Such a great deal for the food quality that we got! The staff were going out of their way to help us with our questions and extra sides that we wanted. WE love this place! The food was so fresh!
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davonte
A bowl of soup every time is insane . I guess I need to order from the one in Carmel and drive 40 mins to get it because the one by my house downtown on Washington can never get it together . Soup bowl is insane because that’s what it felt like . Where are the cracker with my soup
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Jane
Came in last night in which a new hire was serving us. She told us it was her first day so we were patient with her as she made our order. However, another team member I believe is named Tyler (girl with bangs) as that was the name on the receipt came and was objectively rude not only to us but the new hire. I didn’t care much that she had an attitude and was rude to us and other customers but to be impatient and rude but of nowhere to someone who is learning is a bit unprofessional. Even asked for vinaigrette
and another team member went to get another one for us because it was filled so low, and Tyler had an attitude and basically said she didn’t care and we got what we got. Literally no reason to be that nasty and rude. Wish she didnt make one of our orders because it ended up soupy anyway.
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