4.0 – 674 reviews • Mexican restaurant
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Chipotle Austintown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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John Seyler
Out of chicken, food cross contamination and dirty, customers not being acknowledged despite at least 5 employees doing other things. Management told me they were busy instead of stopping the table cleaning demonstration and greeting anyone. Food was inaccurate for 2 of 3 orders. Two employees appeared to be doing the majority of the work like cooking and preparing bowls. Waited 30 minutes after I saw my ticket printed and after I spoke directly to an employee then waited 25 minutes for my order to be handed to me. A regular customer was chatted up while people came and left and were not even acknowledged that were there before the regular customer.
… moreEric
This was my first visit to this location tonight far better then I expected (used to go to the Canfield location on 224 but they never get anything right time after time) The line here was a bit long probably bc there were few workers. But the young girl on the line was very friendly, took very good care of my order & didn’t skimp on portions, everything was available! Other than the cutlery being not stocked I had a very good experience, definitely will return! For the first time I was full after my meal. Management must be listening, so thank you!
… moreLeah Renee
Whoever was in the back doing those mobile orders is a goat. Also, the guy with pink hair has amazing customer service, and was very delightful.
… moreVidhi Patel
Food wasn’t ready that’s okay but they gave me the wrong food. It was a pickup order. How did they have the right label on the bag but the wrong food inside WITH the label saying different persons name. I’m upset because I was so tired and didn’t want to order delivery so I ordered pickup. I guess now I’m ordering delivery from a different place cuz I’m too tired to even drive.
… moreAndrew Galias
Made the mistake of coming here again to see if it got any better. . It’s worse. You have to order double meat to get the equivalent of a 3 piece nugget. So much room is left in the bowl they could give more of everything
honestly there’s barely any meat a all or cheese,rice ect . It’s become a joke at this point. I won’t be back
… moreUm Iman
Stopped here on a road trip from Detroit to DC. Glad we did – everything was fresh and service was great. Quality of this chain has declined at least in the Michigan area, so was good to find a Chipotle that lived up to what we remember.
… moreScott Mackall
Avoid this place , the portions were so small and had to ask for double meat and cheese . Gave me dirty look when I said you barely gave me any cheese please give me more. 32$ half rice and it’s crunchy .
… moreRajon R
BEST BOWL IVE HAD AT CHIPOTLE IN A WHILE. Online order, bowl was packed. first time here, will def be back
… moreColleen Filek
The sense of urgency in this store is not a thing. I place my orders hours in advance and it’s still never ready on time, rarely ever get napkins and cutlery like I ask for and I don’t think I’ve ever been greeted, it’s pretty awkward.
… moreJailianyy
this is my favorite location depending on who’s working. i love the non stingy employees actually giving me portions i ask for. i hate paying an overpriced meal thats half missing
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